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    Error while reading

    I am trying to backup my Planet Earth DVD series but the disc will not load. I get an error message "Error while reading!".....

    Any clues? The disc looks clean with no marks etc. I am running DVDFab in Parallels on an iMac.

    Thanks,

    George
    Attached Files

    #2
    Please post the dvdfab internal log files.
    You might also try enabling /disabling pathplayer
    In common settings restart dvdfab and try the disc again.

    Comment


      #3
      Hi GWCTas
      Try cleaning the disc with a soft cloth and Windex wiping from the center out toward the edge, just because the disc looks clean doesn't mean there is nothing on it.
      Hope this helps
      CBR929
      Even if it's a little thing, do something for those who have need of help, something for which you get no pay but the privilege of doing it.


      Setting Up ImgBurn and DVDFab to work together

      Tips for Posting DVDFab Logs in the Forum

      Comment


        #4
        Originally posted by october262 View Post
        Please post the dvdfab internal log files.
        You might also try enabling /disabling pathplayer
        In common settings restart dvdfab and try the disc again.
        The log is attached. Thanks for any help.

        PS: Where is the "pathplayer" toggle found?
        Attached Files

        Comment


          #5
          common settings can be found in the upper right corner of the dvdfab program.

          Comment


            #6
            Originally posted by CBR929 View Post
            Hi GWCTas
            Try cleaning the disc with a soft cloth and Windex wiping from the center out toward the edge, just because the disc looks clean doesn't mean there is nothing on it.
            Hope this helps
            CBR929
            Thanks CBR - I had already tried that (even though the DVD's are brand new). Still no luck

            Comment


              #7
              Originally posted by october262 View Post
              common settings can be found in the upper right corner of the dvdfab program.
              I had looked there but could not find any reference to pathplayer?

              Comment


                #8
                Click common settings - dvd - pathplayer Slect disable pathplayer
                Restart dvdfab and retry the disc again.

                Comment


                  #9
                  Hi GWCTas
                  Please see pic
                  Attached Files
                  Even if it's a little thing, do something for those who have need of help, something for which you get no pay but the privilege of doing it.


                  Setting Up ImgBurn and DVDFab to work together

                  Tips for Posting DVDFab Logs in the Forum

                  Comment


                    #10
                    Downloaded the Mac version and the disk loaded and read okay.

                    Comment

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