DRM Removal for Movies Trial not working

[walkerx]

Just got some new films and decided to give the trial a go as they only come with digital download for itunes.

Whenever I try to use the trial it says i've already used it and must buy it

this is the drm_internal.log info

12:20:23 Info: system: "English"
12:20:23 Info: system: "UnitedKingdom"
-------------------------2017-06-11----------------------------
12:20:23 Info: "skin: blue ;lang: ENU"
12:20:23 Info: "InitStyle(ScaleFactor: 1)"
12:20:23 Info: "ITunesLoadFilesView init Movies!"
12:20:23 Info: "ITunesLoadFilesView init Music!"
12:20:23 Info: "init music window!"
12:20:23 Info: "Init Main Window Successed"
12:20:37 Info: "open Movie Window"
12:20:59 Info: "Add Movies form Windows"
12:21:03 Info: "close search!"
12:21:03 Info: "ITunesWork::slot_readXml!"
12:21:03 Info: "loadMovieData!"
12:21:03 Info: "initToolBoxTv!"
12:21:03 Info: "close search!"
12:22:38 Info: "ITunesWork::slot_readXml!"
12:22:38 Info: "close search!"
12:22:38 Info: "loadMovieData!"
12:22:38 Info: "initToolBoxTv!"
12:22:42 Info: "ITunesWork::slot_readXml!"
12:22:42 Info: "close search!"
12:22:42 Info: "loadMovieData!"
12:22:42 Info: "initToolBoxTv!"
12:22:42 Info: "ITunesWork::slot_readXml!"
12:22:43 Info: "close search!"
12:22:43 Info: "loadMovieData!"
12:22:43 Info: "initToolBoxTv!"
12:23:05 Info: "close search!"
12:23:05 Info: "Add source from itunes!"
12:23:10 Info: "loadMovieData!"
12:23:10 Info: "close search!"
12:23:16 Info: "close search!"
12:23:16 Info: "Add source from itunes!"
12:23:24 Info: "loadMovieData!"
12:23:24 Info: "close search!"
12:23:34 Info: "close search!"
12:23:34 Info: "Add source from itunes!"
12:23:40 Info: "Registered: 0 Enabled: 1"
12:23:40 Warning: File:() Line:(0)QString::arg: Argument missing: "100" , 100
12:23:40 Warning: File:() Line:(0)QWindowsWindow::setGeometry: Unable to set geometry 502x198+817+413 on QWidgetWindow/'TryoutTipDlgWindow'. Resulting geometry:  502x213+817+413 (frame: 0, 0, 0, 0, custom margin: 0, 0, 0, 0, minimum size: 502x166, maximum size: 16777215x16777215).
12:23:40 Warning: File:() Line:(0)QWindowsWindow::setGeometry: Unable to set geometry 502x198+817+413 on QWidgetWindow/'TryoutTipDlgWindow'. Resulting geometry:  502x213+817+413 (frame: 0, 0, 0, 0, custom margin: 0, 0, 0, 0, minimum size: 502x166, maximum size: 16777215x16777215).
12:23:58 Info: "open Movie Window"
12:24:10 Info: "Video DrmRemoval:cancel current task!"
12:24:11 Info: "Video DrmRemoval:cancel current task!"
12:24:12 Info: "Video DrmRemoval:cancel current task!"
12:24:12 Info: "Video DrmRemoval:cancel current task!"
12:24:13 Info: "loadMovieData!"
12:24:13 Info: "close search!"
12:24:17 Info: "close search!"
12:24:17 Info: "Add source from itunes!"
12:24:19 Info: "Registered: 0 Enabled: 1"
12:24:19 Warning: File:() Line:(0)QString::arg: Argument missing: "100" , 100
12:24:19 Warning: File:() Line:(0)QWindowsWindow::setGeometry: Unable to set geometry 502x198+817+413 on QWidgetWindow/'TryoutTipDlgWindow'. Resulting geometry:  502x213+817+413 (frame: 0, 0, 0, 0, custom margin: 0, 0, 0, 0, minimum size: 502x166, maximum size: 16777215x16777215).
12:24:19 Warning: File:() Line:(0)QWindowsWindow::setGeometry: Unable to set geometry 502x198+817+413 on QWidgetWindow/'TryoutTipDlgWindow'. Resulting geometry:  502x213+817+413 (frame: 0, 0, 0, 0, custom margin: 0, 0, 0, 0, minimum size: 502x166, maximum size: 16777215x16777215).
12:29:54 Info: "quit app"

[october262]

Remember that the trial is good for 30 days
And limited to 1 movie & 5 songs - http://forum.dvdfab.cn/showthread.php?t=30696

[walkerx]

Remember that the trial is good for 30 days
And limited to 1 movie & 5 songs - http://forum.dvdfab.cn/showthread.php?t=30696

I know that, but I have not actually done any

I selected the incorrect number, and removed them and re-added the single one I wanted to test with and it said I've already done them, this suggests there is a possible bug when performing the check to see what you have chosen and it marks it that you have done the trial even though you haven't

And when it costs £60 (lifetime) for the product, then I want to trial it to see if it is suitable for my needs now and in the future, before I part with my money

[signals]

Walkerx,
by opening the process, you started the module and that is where the trial is counted. I will try to arrange another way for you to try it out. In a PM, send me the email address that you use to sign in at the Member Center (the one used for purchases at the DVDFab website).