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    BD Ripper (3D Plus) An Unknown Error Occurred

    Since the last 2 updates I have been receiving "An Unknown Error Occurred" on disks that have previously ripped just fine. I just updated to 10.0.4.0. Still having the same issue. Examples would be Sing & Furious 7.

    Please advise.

    #2
    Just tested a new release in versions 9 & 10 it worked they may need to do more work on the server to get it working for all disks it's not a version of fab problem but a server problem try again later.

    Comment


      #3
      I've check my firewall and adjusted all rules pertaining to DVDFab. I've reinstalled DVDFab. I am still having the issue of "Unknown Error Occurred" when the disk is reading. Below is the log:

      Does the information below still indicate a server issue? If so, what piece of the log indicates that?

      11m 40.97s: set folder E:/BDMV/ with type 2
      11m 40.97s: opening folder E:/BDMV/
      11m 40.98s: Source manager: add source id 3.
      11m 41.00s: bd set region ?
      11m 41.00s: Source open statusVD Yes, 2019-4-9
      11m 41.00s: Source open status:BD Yes, 2019-4-9
      11m 41.00s: bd set region A
      11m 41.00s: opening drive E
      11m 41.00s: opened i/o
      11m 42.26s: got max lba 22695743
      11m 43.38s: got disc type 20
      11m 43.58s: internal path E:/BDMV/
      11m 44.12s: aacs 1 bd+ 0
      11m 46.23s: got bdmv
      11m 46.24s: got agid 0
      11m 46.28s: sent host cert chal
      11m 46.28s: got drive cert chal
      11m 46.29s: BEC 1
      11m 46.29s: DRIVE_VENDOR 0x0073
      11m 46.34s: got drive key
      11m 46.34s: got host key signature
      11m 46.35s: verified drive signature
      11m 46.35s: verified host signature
      11m 46.41s: sent host signature and key point
      11m 46.41s: got bus key
      11m 47.00s: got volume id
      11m 47.00s: got volume id mac
      11m 47.00s: volume id is correct
      11m 47.00s: got vid
      11m 47.64s: blu-ray 486A19585B9B6BCF645412B7A7C58C7557C035A5
      11m 48.21s: cert BEE=0x00 same
      11m 48.55s: ff error: 0
      11m 48.56s: failed to open 306
      11m 55.25s: Source manager: open failed, delete source id 3.
      11m 55.37s: Source manager: select video files for open.
      11m 55.37s: Source manager: open source flag:1,0,1,1,1

      Comment


        #4
        Attach the FULL dvdfab_internal log (as requested in the Notice at the top of every forum page) if you want assistance with this problem.
        Supplying DVDFab Logs in the Forum ...........................User Manual PDF for DVDFab v11................................ Guide: Using Images in Posts
        Supplying DMS Logs to Developers................................Enlarger AI FAQ.....

        Comment


          #5
          Log File as Requested

          See attachment.
          Attached Files

          Comment


            #6
            Hi,

            Please try it again, thanks!

            Wilson
            Please post your logs the default location is:
            For DVDFab 13: C:\Users\User Name\My Documents\DVDFab\DVDFab13\Log
            For StreamFab: C:\Users\User Name\My Documents\DVDFab\StreamFab\log
            Please use attachment button and attach your most recent, Internal log and post right here.
            If it's the burning issue, please also attach burn log.

            Thanks!

            Comment

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