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    #16
    here you are! the last recorded log is from a failed DVDFab startup which required a forced quit

    OS X 10.11.1 on a MacBook Air 13" Mid 2013 i7 8GB RAM 500GB SSD
    DVDFab 9.2.1.9
    Attached Files

    Comment


      #17
      Originally posted by fiod3s View Post
      here you are! the last recorded log is from a failed DVDFab startup which required a forced quit

      OS X 10.11.1 on a MacBook Air 13" Mid 2013 i7 8GB RAM 500GB SSD
      DVDFab 9.2.1.9

      Hi fiod3s,

      I've sent you an email to your registered email with a .docx file, please follow the steps to try again and feedback to mona@dvdfab.cn. Thanks.

      Regards,
      Mona

      Comment


        #18
        Hi guys,

        I am in the same boat as you are...

        Mac used : Mac Pro 4.1
        OS used : MacOs X El Capitan
        DVDFab version used : 9.2.1.9.

        Symptoms : installed 9.2.1.9 over 9.1.5.2 which was working...
        App does not launch.
        I'm stuck with a multicoloured spinning ball.

        I would like you to solve this apparently common problem...
        I guess that by now you already have a lot of feedback about this issue.

        Comment


          #19
          Hangs on Startup

          Has anybody get this resolved yet? The problem is very random. Sometimes spinning colored ball, sometimes the software opens then quit, etc. Macbook Pro - everything is up to date!!

          Comment


            #20
            Originally posted by BluRayPenguiner View Post
            Hi guys,

            I am in the same boat as you are...

            Mac used : Mac Pro 4.1
            OS used : MacOs X El Capitan
            DVDFab version used : 9.2.1.9.

            Symptoms : installed 9.2.1.9 over 9.1.5.2 which was working...
            App does not launch.
            I'm stuck with a multicoloured spinning ball.

            I would like you to solve this apparently common problem...
            I guess that by now you already have a lot of feedback about this issue.
            Hello,

            Please post the dvdfab internal log file, thanks very much.

            Regards,
            Mona

            Comment


              #21
              2.2.0 Hangs on Start-up

              Hangs on Start-up. I have attached log file.


              dvdfab_internal.zip

              Comment


                #22
                Works now. Thanks.

                Comment


                  #23
                  Has this been resolved? I'm also crashing at start up. It's fine when I boot the machine for the first time, but if I close the program, then restart, it hangs.

                  Comment


                    #24
                    DVDFab for Mac hangs on startup

                    DVDFab v 9.2.2.0 hangs on startup with spinning ball of death. After installation, I was able to rip one DVD to an .iso file then it never worked again. I am attaching the internal log.
                    Attached Files

                    Comment


                      #25
                      Same problem here

                      I'm not going to repeat everything already said as my issue is the same, I fire up DVDFab and it just hangs with no screen display and I have to Force Quit.
                      Has anyone worked out a manual fix or do we have to wait for an update from DVDFab?
                      It would be good if DVDFab would allow us to install the Windows version temporally if you have a computer running windows - with Mac licence used to unlock features. Just until they fix the Mac version problem.

                      Comment


                        #26
                        Hi,

                        Please remove the current version and then download and give DVDFab 9.2.2.8 a try.

                        If same problem, please post the dvdfab_internal log file, thanks very much.

                        Regards,
                        Mona

                        Comment


                          #27
                          DVDFab 9.2.3.1 hangs again

                          DVDFab 9.2.2.0 worked fine for me but now DVDFab 9.2.3.1 hangs again at startup.

                          I attached two log files, one for a failed startup and one for a successful startup, obtained by issuing the following command in the terminal

                          /Applications/DVDFab\ 9.app/Contents/MacOS/DVDFab /qtlog

                          Please fix it again!
                          Attached Files

                          Comment


                            #28
                            DVDFab 9.2.3.1 on Macbook Pro hangs too

                            I am unable to start DVDFab on a fresh installed MacBook Pro.

                            The screen is messed up and Software hangs until terminated.
                            Attached log.

                            Regards
                            Oliver
                            Attached Files

                            Comment


                              #29
                              I am also unable to start the program on a 15" Macbook Pro. Running 10.10.5

                              It hangs up until terminated.

                              (I don't know where to grab the log file, so if someone can explain how, I will post it.)

                              Oddly enough, it didn't hang up until I purchased the program. Once I purchased it, I quit the program and restarted it and now it hangs.

                              Comment


                                #30
                                9.2.3.7 hangs on start up

                                The DVDFAB application hangs on start up. Attached are the internal log and a screen gram of the application startup display.
                                Attached Files

                                Comment

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