BD Ripper (3D Plus) Work 1 failed Error 500.01 , Blu-ray MKV Remux

[Guest]

Evening all, wondering if you could please take a look at this log to see what I'm missing.

I successfully ripped to H.264 / MPEG4, but I can't get it to start an MKV Remux.
I did same steps on a number of other BDs (007 / etc), but this one is catching for some reason.

Blu-ray : AC/DC Live at River Plate

All codecs are set to software.
Lightning is ENABLED.


dvdfab_internal.log:
------ begin mobile work(1/1) ------
22m 45.67s: info: create config(5)
22m 45.67s: info: convert profile(mkv.remux)
22m 45.67s: info: bluray playlist(2),angle(0),chapter(1->21),3D(0)
22m 45.67s: info: streams((4113.1)(4353.1))
22m 45.68s: ------ mobile work failed(500.01 2 mkv) ------



dvdfab_process.log:
Work 1 failed, Error = 500.01 2 mkv: 20:11:38



dvdfab_burn_vso.log:
2013-01-16 19:11:25 ---- ******************** Log session stop 16-Jan 19:11:25.121 PID 3724********************
2013-01-16 19:04:56 Info Current Drive selected : 0:1:0 - HL-DT-ST BD-RE GBW-B10N UC11 [E] (Ide)
2013-01-16 19:04:56 Info Using Advanced SPTI interface
2013-01-16 19:04:56 Info System default language : English (United States)
2013-01-16 19:04:56 Info User default language : English (United States)
2013-01-16 19:04:56 Info DLL Version : 4.0.21.489
2013-01-16 19:04:56 Info DLL : C:\Program Files (x86)\DVDFab 8 Qt\vso_hwe.dll
2013-01-16 19:04:56 Info Version : 8, 2, 2, 2
2013-01-16 19:04:56 Info ExeName : C:\Program Files (x86)\DVDFab 8 Qt\DVDFab.exe
2013-01-16 19:04:56 Info OS : Microsoft Windows 7 Enterprise (Build 7601: Service Pack 1)
2013-01-16 19:04:56 ---- ******************** Log session start 16-Jan 19:04:56.105 PID 3724****

[Guest]

... I forgot to add 'Thank you!' for any suggestions and thoughts.

[CBR929]

Hi ChuckLee
Please try updating to the latest version found here http://www.dvdfab.com/download.htm and try again.
Hope this helps
CBR929

[OldAV]

PCM may be your problem.

I don't know if your problem has been resolved, but in the event it hasn't, be sure on the Audio portion that PCM is left unchecked. DVDFab doesn't like PCM Audio.

It's always a good idea for the OP to follow up on what work's and what doesn't work, so as others may benefit from what was learned.

[AndyF]

Sorry to Jump in on this, but unticking the "pcm" sound worked for me - thanks for the suggestion

[Guest]

UPDATE: I ripped a number of alternate Blu-ray titles (mostly movies that were DTS-HD Master Audio 5+1) that ripped flawlessly.

Recently I did as CBR929 recommended and upgraded to the lateset 8.2.2.7 and decided to select the AC3 (DD) 5+1 option instead of the PCM option.

As both OldAV and AndyF noted above, NOT going with PCM allowed the Blu-ray title (the "AC/DC Live ...") mentioned in the original post to rip as expected.

Unfortunately I don't know which was the real fix ... latest 8.x version or not going with PCM. I think I'm leaning a little to the not selecting PCM option.

Thanks as always gents.
Have a great one!