[QUOTE=captmud;64929]tried everything you said and it still doesnt work[/QUOTE]
Try with regedit; open this key:
HKEY_LOCAL_MACHINE\SOFTWARE\DVDFab
and look for subkeys named
V5,
Mobile,
BluRay2BluRay, ..., depending on options you purchased. There is a subkey
V8 that should be empty.
For other subkey(s) that you may have, select the subkey (left-mouse) and on the right pane check:
first line: (Default) REG_SZ (value not set)
second line: Key REG_SZ 0XXXXXXXX
(dont post that value!!!)
That way you can check if the keys are present in the registry.