No Sound With bluray copy

LionisBad

Hi I'm new and I have tried to back up three of my blue rays but I only get the picture and no sound! The Picture comes out excellent but is there something I can do to get the sound?
I'm using DVDfab 8.0.7.3 registered version on windows 7 64-bit with 4GB of ram and an intel core duo processor

DVDFab 8.0.7.3 (2011/02/18 20:11:45)

0m 01.02s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1
0m 03.13s: detected blu-ray
0m 03.13s: drive E
0m 03.13s: blu-ray type 1
0m 03.13s: volume label BURIED
0m 03.97s: root 8CD560747E4AB6A4_VOLUME_SET_ID:BURIED:BURIED:BURIED
0m 04.64s: aacs 1 bd+ 0
0m 05.85s: got discinfo
0m 05.94s: got bdmv
0m 05.95s: got agid 0
0m 06.03s: sent host cert chal
0m 06.03s: got drive cert chal
0m 06.03s: BEC 0
0m 06.03s: DRIVE_VENDOR 0x0103
0m 06.09s: got drive key
0m 06.52s: got host key signature
0m 06.52s: verified drive signature
0m 06.53s: verified host signature
0m 06.58s: sent host signature and key point
0m 06.58s: got bus key
0m 06.92s: got volume id
0m 06.92s: got volume id mac
0m 06.92s: volume id is correct
0m 06.92s: got vid
0m 07.03s: blu-ray DEA332C7B1064757D3BBCAD25C35421B0B40EC9A
0m 07.47s: D 9C7F6A28
0m 07.48s: got vuk
0m 07.51s: got unit key 4
0m 16.59s: stream(2,3,0)/clip(2,3,6) infos are not the same, using clip info to regulate it.
0m 16.59s: got extended bdinfo
0m 16.59s: opened blu-ray
3m 06.24s: Blu-ray Copy: Main Movie
3m 06.24s: Source: E:\BDMV\
3m 06.24s: Playlist: 4
3m 06.24s: Chapters: 15 -> 15
3m 06.24s: SourceSize: 24938 MB
3m 06.24s: RemoveHDAudio: 0
3m 06.24s: ProtectedDisc: 0
3m 06.24s: OutputTarget: BD50
3m 06.26s: compress begin: Blu-ray groups clips(00454.m2ts), playtime(258007 ms), size(1123 MB)
3m 06.26s: processing source(00454.m2ts)
5m 52.37s: Blu-ray Copy: Main Movie
5m 52.37s: Source: E:\BDMV\
5m 52.37s: Playlist: 4
5m 52.37s: Chapters: 1 -> 17
5m 52.37s: SourceSize: 24938 MB
5m 52.37s: RemoveHDAudio: 0
5m 52.37s: ProtectedDisc: 0
5m 52.37s: OutputTarget: BD50
5m 52.39s: compress begin: Blu-ray groups clips(00454.m2ts), playtime(5727722 ms), size(24938 MB)
5m 52.40s: processing source(00454.m2ts)

DVDFab 8.0.7.3 (2011/02/19 08:20:57)

0m 02.65s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1

DiabloZoe

[QUOTE=LionisBad;77075]Hi I'm new and I have tried to back up three of my blue rays but I only get the picture and no sound! The Picture comes out excellent but is there something I can do to get the sound?
I'm using DVDfab 8.0.7.3 registered version on windows 7 64-bit with 4GB of ram and an intel core duo processor

DVDFab 8.0.7.3 (2011/02/18 20:11:45)

0m 01.02s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1
0m 03.13s: detected blu-ray
0m 03.13s: drive E
0m 03.13s: blu-ray type 1
0m 03.13s: volume label BURIED
0m 03.97s: root 8CD560747E4AB6A4_VOLUME_SET_ID:BURIED:BURIED:BURIED
0m 04.64s: aacs 1 bd+ 0
0m 05.85s: got discinfo
0m 05.94s: got bdmv
0m 05.95s: got agid 0
0m 06.03s: sent host cert chal
0m 06.03s: got drive cert chal
0m 06.03s: BEC 0
0m 06.03s: DRIVE_VENDOR 0x0103
0m 06.09s: got drive key
0m 06.52s: got host key signature
0m 06.52s: verified drive signature
0m 06.53s: verified host signature
0m 06.58s: sent host signature and key point
0m 06.58s: got bus key
0m 06.92s: got volume id
0m 06.92s: got volume id mac
0m 06.92s: volume id is correct
0m 06.92s: got vid
0m 07.03s: blu-ray DEA332C7B1064757D3BBCAD25C35421B0B40EC9A
0m 07.47s: D 9C7F6A28
0m 07.48s: got vuk
0m 07.51s: got unit key 4
0m 16.59s: stream(2,3,0)/clip(2,3,6) infos are not the same, using clip info to regulate it.
0m 16.59s: got extended bdinfo
0m 16.59s: opened blu-ray
3m 06.24s: Blu-ray Copy: Main Movie
3m 06.24s: Source: E:\BDMV\
3m 06.24s: Playlist: 4
3m 06.24s: Chapters: 15 -> 15
3m 06.24s: SourceSize: 24938 MB
3m 06.24s: RemoveHDAudio: 0
3m 06.24s: ProtectedDisc: 0
3m 06.24s: OutputTarget: BD50
3m 06.26s: compress begin: Blu-ray groups clips(00454.m2ts), playtime(258007 ms), size(1123 MB)
3m 06.26s: processing source(00454.m2ts)
5m 52.37s: Blu-ray Copy: Main Movie
5m 52.37s: Source: E:\BDMV\
5m 52.37s: Playlist: 4
5m 52.37s: Chapters: 1 -> 17
5m 52.37s: SourceSize: 24938 MB
5m 52.37s: RemoveHDAudio: 0
5m 52.37s: ProtectedDisc: 0
5m 52.37s: OutputTarget: BD50
5m 52.39s: compress begin: Blu-ray groups clips(00454.m2ts), playtime(5727722 ms), size(24938 MB)
5m 52.40s: processing source(00454.m2ts)

DVDFab 8.0.7.3 (2011/02/19 08:20:57)

0m 02.65s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1[/QUOTE]

Are you selecting the right audio track for some reason Fab auto selects the AC3 track. You need to select the DTSHD track which is usually at the top of the audio menu? Also make sure you are selecting the right angle also!! When the disc is done analyzing you can preview it in the window to make sure you have all the right options! I see some funny things with the log you posted, why your source opened up twice 1 with chapters 15 -15 and 1 with 1-17? I looked through my logs and have not encountered that!! But the senior members will get you squared away on that!!

LionisBad

I did select the DTSHD and I previwed it before burning it

AGJ

What are you using to play your back up on? Have you tried saving to computer instead of burning and use a softplayer like TotalMediaTheatre5 or PowerDVD to play it back to see if you get sound as well?

LionisBad

I always save to the computer first and I play with VLC media player or Power DVD! I get sound when I play with VLC but not with Power DVD or if I burn it to a BD-R

AGJ

You sure you have the PowerDVD that can play back DTS HD sound? That costs extra if I remember correctly

LionisBad

I'm going to upgrade PowerDVD now but how do I Get the sound to play when I back it up to a BD-R

AGJ

That will have to be a question for another forum member to answer as I not burn Blu-ray to blank media.

DiabloZoe

[QUOTE=LionisBad;77167]I'm going to upgrade PowerDVD now but how do I Get the sound to play when I back it up to a BD-R[/QUOTE]

We will have to go through the steps you are using but burning the movie with DTS audio should give you what you want!!

fab_admin

[QUOTE=LionisBad;77075]Hi I'm new and I have tried to back up three of my blue rays but I only get the picture and no sound! The Picture comes out excellent but is there something I can do to get the sound?
I'm using DVDfab 8.0.7.3[/QUOTE]
Similar problem here, of the last six "Blu-ray to m2ts" rips two didn't have playable audio. Could be that this happens if the selected audio stream is not the first.

bmiller

This happened to me a couple of times before. I had to use the sound/audio button on my dvd player remote to select the dts audio, even though there was only one audio on the disc. I think it tried to find ac3 audio, and didn't default to Dts when it couldn't find ac3. That has only happened a couple of times.

LionisBad

I load DVDfab then I insert the bluray that I want to back up into the drive (Pioneer BD-RW BDR-203 SCSI) after DVDfab loads and analyze the disk I select main movie from the ble-ray copy option. I select the title that i want to back up, I select the Audio (English DTS-HD) then the compression size I have selected both BD50 & BD25. Is there a certain way I need to have my common settings?

DiabloZoe

[QUOTE=LionisBad;77208]I load DVDfab then I insert the bluray that I want to back up into the drive (Pioneer BD-RW BDR-203 SCSI) after DVDfab loads and analyze the disk I select main movie from the ble-ray copy option. I select the title that i want to back up, I select the Audio (English DTS-HD) then the compression size I have selected both BD50 & BD25. Is there a certain way I need to have my common settings?[/QUOTE]

After its done anaylyzing have you tried watching the preview in the window on Fab? Which movie are you having problems with? Also under AV Codecs try setting to software!

LionisBad

going to try that now let you know how it works

LionisBad

still not working

DiabloZoe

[QUOTE=LionisBad;77235]still not working[/QUOTE]

Can you post the log for your last try?

LionisBad

DVDFab 8.0.6.1 (2011/02/20 13:14:28)

0m 00.78s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1
3m 03.06s: detected blu-ray
3m 03.06s: drive E
3m 03.06s: blu-ray type 1
3m 03.06s: volume label KILLERS

DVDFab 8.0.6.1 (2011/02/20 13:17:35)

0m 00.82s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1
0m 06.30s: detected blu-ray
0m 06.31s: drive E
0m 06.31s: blu-ray type 1
0m 06.31s: volume label KILLERS
0m 12.83s: root 8CCF32E160A6B393_VOLUME_SET_ID:KILLERS:KILLERS:KILLERS
0m 28.95s: detected blu-ray
0m 28.95s: iso C:\Users\Jamal\Desktop\New folder\KILLERS.ISO
0m 28.95s: blu-ray type 1
0m 28.95s: volume label KILLERS
0m 31.18s: root 8CCF32E160A6B393_VOLUME_SET_ID:KILLERS:KILLERS:KILLERS
0m 31.20s: aacs 0 bd+ 0
0m 32.82s: got discinfo
0m 32.82s: got bdmv
0m 34.07s: stream(2,3,0)/clip(2,3,6) infos are not the same, using clip info to regulate it.
0m 34.50s: got extended bdinfo
4m 01.63s: Blu-ray Copy: Main Movie
4m 01.63s: Source: [:\BDMV\
4m 01.63s: Playlist: 637
4m 01.63s: Chapters: 1 -> 17
4m 01.63s: SourceSize: 30591 MB
4m 01.63s: RemoveHDAudio: 0
4m 01.63s: OutputTarget: BD25
4m 01.63s: OutputVideo: 1080p/i
4m 01.66s: Video reencode bitrate (25877 kbps)
4m 01.66s: compress begin: Blu-ray groups clips(00626.m2ts), playtime(6023851 ms), size(31146 MB)
4m 01.67s: processing source(00626.m2ts)
4m 01.67s: Lightning-Recoding (accelerate H.264 software decoding and encoding) enabled
4m 02.76s: h264_encode: encode param profile(2) level(41) bitrate(25877)
157m 53.06s: group(00626.m2ts ) playtime(6023851 ms) source(31146 MB) request(23463 MB) real(22603 MB) bitrate(25877 kbps)
157m 53.11s: compress finished: groups request(23463 MB, 23463 MB) real(22603 MB) average_bitrate(25877 kbps)

DiabloZoe

[QUOTE=LionisBad;77239]DVDFab 8.0.6.1 (2011/02/20 13:14:28)

0m 00.78s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1
3m 03.06s: detected blu-ray
3m 03.06s: drive E
3m 03.06s: blu-ray type 1
3m 03.06s: volume label KILLERS

DVDFab 8.0.6.1 (2011/02/20 13:17:35)

0m 00.82s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1
0m 06.30s: detected blu-ray
0m 06.31s: drive E
0m 06.31s: blu-ray type 1
0m 06.31s: volume label KILLERS
0m 12.83s: root 8CCF32E160A6B393_VOLUME_SET_ID:KILLERS:KILLERS:KILLERS
0m 28.95s: detected blu-ray
0m 28.95s: iso C:\Users\Jamal\Desktop\New folder\KILLERS.ISO
0m 28.95s: blu-ray type 1
0m 28.95s: volume label KILLERS
0m 31.18s: root 8CCF32E160A6B393_VOLUME_SET_ID:KILLERS:KILLERS:KILLERS
0m 31.20s: aacs 0 bd+ 0
0m 32.82s: got discinfo
0m 32.82s: got bdmv
0m 34.07s: stream(2,3,0)/clip(2,3,6) infos are not the same, using clip info to regulate it.
0m 34.50s: got extended bdinfo
4m 01.63s: Blu-ray Copy: Main Movie
4m 01.63s: Source: [:\BDMV\
4m 01.63s: Playlist: 637
4m 01.63s: Chapters: 1 -> 17
4m 01.63s: SourceSize: 30591 MB
4m 01.63s: RemoveHDAudio: 0
4m 01.63s: OutputTarget: BD25
4m 01.63s: OutputVideo: 1080p/i
4m 01.66s: Video reencode bitrate (25877 kbps)
4m 01.66s: compress begin: Blu-ray groups clips(00626.m2ts), playtime(6023851 ms), size(31146 MB)
4m 01.67s: processing source(00626.m2ts)
4m 01.67s: Lightning-Recoding (accelerate H.264 software decoding and encoding) enabled
4m 02.76s: h264_encode: encode param profile(2) level(41) bitrate(25877)
157m 53.06s: group(00626.m2ts ) playtime(6023851 ms) source(31146 MB) request(23463 MB) real(22603 MB) bitrate(25877 kbps)
157m 53.11s: compress finished: groups request(23463 MB, 23463 MB) real(22603 MB) average_bitrate(25877 kbps)[/QUOTE]

I hope one of the senior members can take a look at this!! first thing you are using a very old version of Fab .7.3 is the latest build with a new beta out! Also it looks like the movie you are copying does not have any BD protection? Are you using the original disc? Also I have never seen this "0m 34.07s: stream(2,3,0)/clip(2,3,6) infos are not the same, using clip info to regulate it." But it could have something to do with burning and ISO, which I never do! Can you post a screen shot of the Fab screen when you have everything selected that you want? Using the snipping tool that comes with win 7 if thats what you are using?