I have Ncis Los Angeles and when I start dvdfab it starts to read the dvd and then crashes.Windows 7 64bitHere are the logs. I only sent the one because it never got to burning.I then tried a different dvd and that one was fine.Any Ideas?Thanks

Try Disabling Pathplayer as it seems the problem DVD has Pathplayer Enabled. Also the first disc for this Pathplayer was enabled but DVDFab Disabled it as was not needed. So I think it just might work if you Disable Pathplayer in Common settings of DVDFab Ooops I just finished looking at all the logs and it seems you Disabled Pathplayer already, Have you checked these DVDs to see if they scratched or dirty. If they are try cleaning them

Tried disabled It did not work.. 0m 00.42s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1 0m 01.28s: detected dvd 0m 01.32s: drive E 0m 01.32s: dvd type 1 0m 01.32s: volume label NCIS_LA_S1_D2 0m 01.45s: got copyright 1 f6 0m 02.06s: got udf/iso 0m 02.52s: got discinfo 0m 02.52s: pathplayer disabled 0 0m 05.74s: terminate process

[QUOTE=Data636;83252]Tried disabled It did not work.. 0m 00.42s: option dvd2dvd 1 dvd2mobile 1 bluray2bluray 1 bd2mobile 1 bd23d 1 bd2dvd 1 file2mobile 1 filemover 1 0m 01.28s: detected dvd 0m 01.32s: drive E 0m 01.32s: dvd type 1 0m 01.32s: volume label NCIS_LA_S1_D2 0m 01.45s: got copyright 1 f6 0m 02.06s: got udf/iso 0m 02.52s: got discinfo 0m 02.52s: pathplayer disabled 0 0m 05.74s: terminate process[/QUOTE] Hi Data636, 1) As AGJ suggested, check if this original disc is bad (dirty/scratched). If yes, go clean it firstly before you start to copy. 2) Also, you can download and install VSO Inspector at http://www.vso-software.fr/products/inspector/inspector.php and run a disc surface scan on the original DVD disc to see if you get any errors. Anny

Sorry..It play fine in my dvd player. And I did clean it :) not scratched or cracked. I will check out the file you suggested.

Any surface scan errors means the dvd is bad ??

Usually does.... Try cleaning/polishing and give it another go...[QUOTE=Data636;83255]Any surface scan errors means the dvd is bad ??[/QUOTE]

2011-04-22 08:00:04 Info Surface scan complete2011-04-22 08:00:02 Info Average read speed: 0.26x2011-04-22 08:00:02 Info Maximum read speed: 2.38x2011-04-22 08:00:02 Info Minimum read speed: 0.01x2011-04-22 08:00:01 Info Good: 69.74%, Problem: 0.00%, Error: 30.26%2011-04-22 08:00:01 Error Reading of sector 3920560 to 3920575 failed: Code 05 6F 03 [CSS error, Read scrambled sector without authentication]2011-04-22 08:00:01 Error Reading of sector 3920544 to 3920559 failed: Code 05 6F 03 [CSS error, Read scrambled sector without authentication]2011-04-22 08:00:00 Error Reading of sector 3920512 to 3920527 failed: Code 05 6F 03 [CSS error, Read scrambled sector without authentication]2011-04-22 07:59:58 Error Reading of sector 3920480 to 3920495 failed: Code 05 6F 03 [CSS error, Read scrambled sector without authentication]2011-04-22 07:59:58 Error Reading of sector 3920448 to 3920463 failed: Code 05 6F 03 [CSS error, Read scrambled sector without authentication]2011-04-22 07:59:56 Error Reading of sector 3920352 to 3920367 failed: Code 05 6F 03 [CSS error, Read scrambled sector without authenticat

From your log.....----------------------------------------------------2011-04-22 08:00:01 Info Good: 69.74%, Problem: 0.00%, Error: 30.26%---------------------------------------------------This is a defective disc.

Sorry , I don't mean to contradict you but every original dvd I have ,that I successfully backed up and burned and even payed on both dvd player and pc, The original DVD's all have this CSS error, Read scrambled sector without authentication , when using VSO inspector. SO how can this dvd be bad ? This is the Copy protection that VSO cant decrypt.

[QUOTE=Data636;83288]Sorry , I don't mean to contradict you but every original dvd I have ,that I successfully backed up and burned and even payed on both dvd player and pc, The original DVD's all have this CSS error, Read scrambled sector without authentication , when using VSO inspector. SO how can this dvd be bad ?[/QUOTE]You are not contradicting me you are contradicting your own log .The log says the disc can not be read.Playing and copying are like apples and oranges. Most defective dvd will play but can not be copied.

Crashes when reading dvd

signals

[QUOTE=W&B;83406]You should be able to click Cancel as soon as the it pops up scanning box then use the send/save info function. Fab doesn't have to open the dvd to send the info files I'm almost positive.[/QUOTE]In this case (with v8.0.8.5) that would probably work, but be aware that the Qt versions often crash when cancelling the opening scan of a DVD. Some of the Info files will be missing if the scan is not completed, but the IFO files and some other data will be sent, better than nothing for sure.

I would suggest putting DVDFab in "low stress mode": in Common Settings, 1) turn off the read ahead cache 2) turn off auto-start and auto-open of the Preview window and 3) as a last resort, turn off PathPlayer. This must be done with no disc(s) in the optical drive(s).

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