DVDFab Not Recognizing Writable Media

fchateau

I installed the new version of DVDFab and it doesn't recognize my blank DVD's.

Reads from the source DVD fine, but then tells me to insert a blank DVD, even though one is already in the drive, and if I remove the DVD and reinsert it, reports Process Failed. It does this on both of my LiteOn drives. Wasn't doing it on the last version of DVDFab.

Anny

[QUOTE=fchateau;90752]I installed the new version of DVDFab and it doesn't recognize my blank DVD's.

Reads from the source DVD fine, but then tells me to insert a blank DVD, even though one is already in the drive, and if I remove the DVD and reinsert it, reports Process Failed. It does this on both of my LiteOn drives. Wasn't doing it on the last version of DVDFab.[/QUOTE]

Hi fchateau,

For your issue, please post your log files.

The default location is:

For Win7 C:\Users\User Name\My Documents\DVDFab\Log
or Vista C:\Users\User Name\Documents\DVDFab\Log
or for XP C:\Documents and Settings\User Name\My Documents\DVDFab\Log

Thanks in advance.

Anny

fchateau

Logs

Here are the logs you requested.

The media I am using is Sony DVD+R 4.7 GB DVD's.

90312

The file you are trying to burn is too big to fit 4.7 blank. Go into common settings and select write and make sure the size for DVD-5 does not exceed 4472MB. You just need a bit more compression.

fchateau

I tried your suggestion but it didn't work. I then changed it to 4300 and that didn't work either.

fab_admin

Did you make sure the size is set for DVD5?

fchateau

Yes, both of those settings are correct.

90312

Let's see your last attempt log.

fchateau

Yes, both settings are correct.

It was working with the same settings using the last version.

90312

I believe you, I just want to take a look at your logs.

fchateau

I deleted the old logs and then opened DVDFab and attempted to copy a DVD. Attached are the logs corresponding to this one session.

90312

Now the log is saying the disk you are trying to burn to is not empty, says it's a DVD-ROM which is like a commercially released movie??

fchateau

I have two drives. That may be referring to the source DVD.

90312

From your log:

Disc (DVD-ROM) not empty.
2011-07-09 12:59:54 Info Compatible media types : DVD-R, DVD-RW Seq., DVD-RW RO, DVDRAM, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R, DL DVD-R
2011-07-09 12:59:54 Info Drive has IDE-ATAPI physical interface
2011-07-09 12:59:54 Info New Drive selected : 1:0:0 - LITE-ON DVDRW SHM-165H6S HS0E [E] (Ide)
2011-07-09 12:58:45 Info Current Drive selected : 1:0:0 - LITE-ON DVDRW SHM-165H6S HS0E [E] (Ide

Looks like drive E:

signals

The first set of logs indicate a problem either with DVDFab or the VSO burning engine if the DVD-5 size is set for 4300 MB. The files are reported as being >4482 MB.

signals

I can't duplicate this with v8.1.0.6, a setting of 4300MB produces output that is 4300.367MB. What movie was it?

fchateau

The write drive is drive F.

This is strange. All of a sudden, DVDFab started writing to drive F correctly. I was able to burn three DVD's from the same source. Then, it stopped working again.

It's as if DVDFab cannot recognize the difference between the two drives.

fchateau

Well, I managed to burn the DVD's.

I used DVDFab to make an ISO from the source DVD, then I used Windows Explorer to burn the ISO to a blank DVD.

When the size was set to 4482, the file was too large to copy to the DVD, but when it was set to 4300, it copied fine.

Still don't know why DVDFab could not burn the the DVD, but at least I've got my copies now.

One thing to consider was that the DVD was monochrome. That may have affected the compression, to wind up with a larger size than normal.

Also, the DVDFab logs showed 4482 because they contained the first few attempts to make the copy, as well as the attempt using 4300.