New Procedures for BD+ Error Reports In an effort to speed BD+ reporting and release of fixes, a new system for reporting BD+ errors has been created. Please read and follow the instructions below.Effective with this post, all BD+ Errors are to be reported in this one thread only. Do not post in this thread unless DVDFab reports a BD+ error while opening your disc. It is no longer necessary to attach a log file, but some brief information is required and posts without it will be deleted.Posts in this thread should follow the layout shown in the adjacent sample post, with an abbreviated title and the country of origin in the title line and nothing else. In the text editing area, copy and paste the disc ID number in the first line as shown in the adjacent sample post. The disc ID can be found in the DVDFab or Passkey internal log and you can copy and paste it into the post. Do not post the entire log or anything else in the post area beyond the disc ID. To see how to format the post, see the second capture. The developers have asked that the Title and Country be placed in the text area as well. Also, if you are reporting a 2D+3D disc, make a different post for each version (the disc IDs will be different).Do not ask questions or use this thread for any purpose other than what is described above. Your posts will be instantly delivered to the developers as soon as they appear in the thread, the goal being to speed up the BD+ fix process. The list of titles below have been sent to the developers already and were culled from existing threads which have been deleted, so there is no need to post them again. If you have a title that produces a BD+ error message from DVDFab or Passkey, please post the information without delay. Send me a PM if you have a question, please do not post it in the thread.If you have a large sig , please turn it off temporarily when posting in this thread, thanks. The developers all read English but may have to translate other languages, so please post in English to prevent delays.

(sample)X-MEN: DAYS ROGUE CA XMEN DAYS OF ROGUE CUT (CA)7897c17c69b58658fbf89655e292cbc8cc328f53

22438407FBFC10B97BAE81FDDEC1ADB430080B37 the peanuts movie not supported

Der MarsianerDer Marsianer Deutsch0m 14.83s: blu-ray 76320F7A49EDEE88EF7C218D8047C33B40232551

Maze_runner_scorch_trials (br) Scorch Trials (BR)blu-ray A8A3F6F04C9CEBAEC1562F0227CE6067CD3DCB2A

the peanuts movie (spain) Peanuts Movie (ES)blu-ray 22438407FBFC10B97BAE81FDDEC1ADB430080B37

[QUOTE=The Don Mark;184316]Der Marsianer Deutsch 0m 14.83s: blu-ray 76320F7A49EDEE88EF7C218D8047C33B40232551[/QUOTE] DVDFab 9.2.3.1 (2016/03/01 14:10:27) 0m 00.01s: Init Public log : enabled. 0m 00.01s: Init Private log : finish. 0m 00.01s: App info: 2016-2-23 0m 00.01s: App info: 9.2.3.1 9231 Official 0m 00.06s: Init CrashReportSettings : enabled. 0m 00.06s: Init DVDInfo_Log : enabled. 0m 00.06s: Init Qt_Log : disabled. 0m 00.16s: Profile Manager :: Begin Load Profile 0m 00.16s: Qt Translator file load success 0m 00.16s: App info: client type 2. 0m 00.18s: MobilePlay load: preload successful. 0m 00.23s: MobilePlay load: Load successful. 0m 00.25s: set code page : .0 0m 00.25s: Init process: Transfer settings successful. 0m 00.25s: info: check logpath= C:/Users/Christian/Documents/DVDFab9/Log/ 0m 00.25s: info: _check_gpu is running ... 0m 00.56s: info: check_gpu run successful 0m 00.56s: info: recommand= 8248, Shrink support= 1, enable= 1, cuda_cap= 1 , cpu_count= 8 0m 00.56s: GPU check: GPUAccelerate-0X303F 0m 00.56s: GPU check: GPUAccelerate setting-0X2038, 0X2038 0m 00.56s: GPU check: CUDA cap-0X1 0m 00.56s: GPU check: Support coreavc decode-0 0m 00.56s: GPU check: Lighting shrink status-1, 1 0m 00.56s: GPU check: Graphics info 1: NVIDIA GeForce GTX 750 Ti : 10.18.13.6143 : 5.0 0m 00.58s: Init process: Load config successful. 0m 00.58s: Init process: Windows os type is 64bit System Windows 8. 0m 00.58s: Init process: command line in is 0m 00.66s: Reg check: Parse string: ( 20:8260762964 )( 21:8260762964 )( 22:8260762964 )( 61:8260762964 )( 2:8260762964 )( 11:8260762964 )( 50:8260762964 )( 1:0 )( OV:9231 )( BV:9230 )( S:ad0c94dbdf5f9ec9c7398b2a48a89881 ) 0m 00.66s: Reg check: Option check status-Local 0m 00.66s: Reg check: ( HD Decrypter:1:0 )-( DVD to DVD (Gold):0:0 )-( DVD to DVD:1:1 )-( DVD to Mobile:1:1 )-( Blu-ray to Blu-ray:1:1 )-( Blu-ray to Mobile:1:1 )-( File to Mobile:1:1 )-( Blu-ray to DVD:0:0 )-( DVD to Blu-ray:0:0 )-( File to DVD:1:1 )-( File to Blu-ray:0:0 )-( File Mover:1:0 )-( Blu-ray to 3D:1:1 )-( 2D to 3D:1:0 )-( Blu-ray Decrypt:1:0 )-( DVD Decrypt:1:0 )-( CinaviaRemoval HD:0:0 )- 0m 00.66s: App info: language type GER. 0m 00.66s: App info: Install path C:/Program Files (x86)/DVDFab 9/ 0m 00.66s: Export Blu-ray source information report : enabled 0m 00.66s: Init process: Init GPU settings successful. 0m 00.66s: connect plugin info : start. 0m 01.00s: Profile Manager :: End Load Profile 0m 01.45s: connect plugin info : 1:1 0m 01.95s: Init preview: Begin init preview play engine. 0m 01.95s: Init preview: Begin init preview play engine(DirectShow). 0m 01.95s: Init preview: Init DirectShow engine successful. 0m 02.52s: Burn engine: start init. 0m 02.52s: Burn engine: set log folder. 0m 02.52s: DVD: init read settings. 0m 02.52s: DVD: init write settings. 0m 02.52s: DVD: DVDInfo_SetDvdrBlocks size = 2201600 0m 02.52s: DVD: after DVDInfo_SetDvdrBlocks 0m 02.76s: DVD: after SetBurnEngine, Burn Type = 0 0m 02.76s: DVD: after init write settings. 0m 02.76s: DVD: finish init write settings. 0m 02.76s: BD: init read settings. 0m 02.76s: BD: init write settings. 0m 02.76s: bd set region B 0m 02.76s: Burn engine: config engine type-0 begin. 0m 02.76s: Burn engine: config engine type-0 end. 0m 02.76s: Burn engine: writer count 3. 0m 02.76s: Burn engine: 0- D:\ [ASUS BW-16D1HT 1.01 (Scsi)]. 0m 02.76s: Burn engine: 1- E:\ [ASUS BW-16D1HT 1.01 (Scsi)]. 0m 02.76s: Burn engine: 2- F:\ [ASUS DRW-24F1ST a 1.00 (Scsi)]. 0m 02.76s: Burn engine: end init. 0m 02.94s: Reg check: Times of cinavia connecting error is: 0 0m 02.94s: Reg check: Start get sys number. 0m 02.94s: Reg check: Serial number is: e0-3f-49-10-f2-15 0m 02.94s: Reg check: Connect type is: 0 0m 03.39s: Init process: Init setting page successful. 0m 03.39s: QtLog Mode = false 0m 03.40s: Show ProductsInfo Dlg 3 0m 03.69s: Reg check: Times of connecting error is: 0 0m 03.69s: Reg check: Parse string: ( S:ad5c6b46da55a6f30a3e3eb475b811ad 0m 03.69s: Reg check: Option check status-NewWork 0m 03.69s: Reg check: ( HD Decrypter:1:0 )-( DVD to DVD (Gold):0:0 )-( DVD to DVD:1:1 )-( DVD to Mobile:1:1 )-( Blu-ray to Blu-ray:1:1 )-( Blu-ray to Mobile:1:1 )-( File to Mobile:1:1 )-( Blu-ray to DVD:1:0 )-( DVD to Blu-ray:1:0 )-( File to DVD:1:1 )-( File to Blu-ray:1:0 )-( File Mover:1:0 )-( Blu-ray to 3D:1:1 )-( 2D to 3D:1:0 )-( Blu-ray Decrypt:1:0 )-( DVD Decrypt:1:0 )-( CinaviaRemoval HD:1:0 )- 0m 12.94s: Show UI Step 2 0m 13.29s: Show UI Step 3 0m 13.29s: Start show MainUI. 0m 13.29s: UI manager: switch to Converter mode. 0m 14.95s: Init process: init main ui successful. 0m 15.36s: Init process: show main ui successful. 0m 15.36s: DriveX msg: Init driveX D with I/O mode: 0 0m 15.36s: DriveX msg: Init driveX E with I/O mode: 0 0m 15.36s: DriveX msg: Init driveX F with I/O mode: 0 0m 15.47s: opening drive D 0m 15.48s: opened i/o 0m 15.48s: Source manager:open source flag:1,1,1,1,1 0m 15.48s: opening drive E 0m 15.49s: opened i/o 0m 15.50s: Source manager:open source flag:1,1,1,1,1 0m 15.50s: opening drive F 0m 15.50s: opened i/o 0m 15.51s: Source manager:open source flag:1,1,1,1,1 0m 15.51s: Source manager:open source flag:1,1,1,1,1 0m 23.50s: UI manager: switch to Copy mode. 1m 24.17s: DriveX msg: adding media in driveX D. 1m 24.17s: Source manager:open source flag:1,1,1,1,1 1m 24.21s: DriveX msg: adding media in driveX E. 1m 24.21s: Source manager:open source flag:1,1,1,1,1 1m 38.52s: opening drive D 1m 44.67s: opened i/o 1m 44.67s: got media type 15 1m 49.27s: got max lba 22595455 1m 52.86s: got disc type 20 1m 52.86s: type Blu-ray BDMV 1m 52.86s: volume label The Martian 1m 52.86s: DriveX msg: add media in driveX D. 1m 52.86s: DriveX msg: send open media msg to thread for driveX D. 1m 52.86s: opening drive E 1m 52.87s: Source manager:open source flag:1,1,1,1,1 1m 52.89s: Source manager: add source id 0. 1m 52.90s: bd set region ? 1m 52.90s: Source open status:DVD Yes, 2231-10-11 1m 52.90s: Source open status:BD Yes, 2231-10-11 1m 52.90s: bd set region B 1m 52.90s: opening drive D 1m 52.90s: opened i/o 1m 52.91s: opened i/o 1m 52.91s: got media type 16 1m 52.92s: got max lba 0 1m 52.92s: DriveX msg: media open(false) failed in driveX E. 1m 57.99s: got max lba 22595455 2m 00.94s: got disc type 20 2m 00.94s: internal path D:/BDMV/ 2m 38.59s: aacs 1 bd+ 1 2m 40.39s: got bdmv 2m 43.97s: movie name: the martian 2m 43.97s: got agid 0 2m 44.01s: sent host cert chal 2m 44.01s: got drive cert chal 2m 44.01s: BEC 1 2m 44.01s: DRIVE_VENDOR 0x0073 2m 44.06s: got drive key 2m 44.07s: got host key signature 2m 44.07s: verified drive signature 2m 44.07s: verified host signature 2m 44.12s: sent host signature and key point 2m 44.13s: got bus key 2m 44.27s: got volume id 2m 44.27s: got volume id mac 2m 44.27s: volume id is correct 2m 44.27s: got vid 2m 44.45s: blu-ray 76320F7A49EDEE88EF7C218D8047C33B40232551 2m 44.94s: cert BEE=0x80 same 2m 45.60s: got agid 0 2m 45.64s: sent host cert chal 2m 45.64s: got drive cert chal 2m 45.64s: BEC 1 2m 45.64s: DRIVE_VENDOR 0x0073 2m 45.69s: got drive key 2m 45.70s: got host key signature 2m 45.70s: verified drive signature 2m 45.70s: verified host signature 2m 45.75s: sent host signature and key point 2m 45.76s: got bus key 2m 47.44s: D B0AB5DC5 3m 08.73s: bt R:5 3m 08.73s: bd+ generation 12 3m 08.74s: failed to open 303 3m 34.36s: Source manager: open failed, delete source id 0. 3m 58.53s: DriveX msg: remove media in driveX D. 3m 58.53s: Source manager:open source flag:1,1,1,1,1 8m 58.68s: opening drive D 8m 58.71s: opened i/o 8m 58.72s: got media type 15 8m 59.13s: got max lba 22595455 9m 00.28s: got disc type 20 9m 00.28s: type Blu-ray BDMV 9m 00.28s: volume label The Martian 9m 00.28s: DriveX msg: add media in driveX D. 9m 00.28s: DriveX msg: send open media msg to thread for driveX D. 9m 00.29s: Source manager:open source flag:1,1,1,1,1 9m 00.31s: Source manager: add source id 1. 9m 00.34s: bd set region ? 9m 00.34s: Source open status:DVD Yes, 2231-10-11 9m 00.34s: Source open status:BD Yes, 2231-10-11 9m 00.34s: bd set region B 9m 00.34s: internal path D:/BDMV/ 9m 01.35s: aacs 1 bd+ 1 9m 01.55s: got bdmv 9m 05.11s: movie name: the martian 9m 05.11s: got agid 0 9m 05.15s: sent host cert chal 9m 05.15s: got drive cert chal 9m 05.15s: BEC 1 9m 05.15s: DRIVE_VENDOR 0x0073 9m 05.20s: got drive key 9m 05.20s: got host key signature 9m 05.21s: verified drive signature 9m 05.21s: verified host signature 9m 05.26s: sent host signature and key point 9m 05.26s: got bus key 9m 05.39s: got volume id 9m 05.39s: got volume id mac 9m 05.40s: volume id is correct 9m 05.40s: got vid 9m 05.58s: blu-ray 76320F7A49EDEE88EF7C218D8047C33B40232551 9m 06.05s: cert BEE=0x80 same 9m 08.32s: D B0AB5DC5 9m 29.55s: bt R:5 9m 29.55s: bd+ generation 12 9m 29.56s: failed to open 303 9m 35.83s: Source manager: open failed, delete source id 1.

peanuts ITA 2D blu-ray 22438407FBFC10B97BAE81FDDEC1ADB430080B37

peanuts ITA 3D blu-ray 22438407FBFC10B97BAE81FDDEC1ADB430080B37

crappungaThanks, these are already on the list in post #1. You have the same disc ID for both versions, but we have the correct ones listed.

Maze Runner: The Scorch Trials (DK) Maze Runner: The Scorch Trials (DK) BF99D06EECC9EB747A4151C301A74C50729EC194

Bd+ error reports

WallySchwarz

Mike_and_dave_wedding_dates us

Mike_and_dave_wedding_dates us
326cf355a56d588869ca40f87fbd9469dba47a2a

dthor

MIKE_AND_DAVE_WEDDING_DATES (US)
blu-ray 326CF355A56D588869CA40F87FBD9469DBA47A2A

simeonpro

Mike and Dave Need Wedding Dates (US)

[QUOTE=CBR929;191001]simeonpro
Please post the disc ID along with the movie or your post will be deleted.[/QUOTE]

blu-ray 326CF355A56D588869CA40F87FBD9469DBA47A2A

As stated before all files have been uploaded to the ftp site under the simeonpro directory

Jasonr93

[QUOTE=dexey198;191000]Mike and dave need wedding dates (us)
326cf355a56d588869ca40f87fbd9469dba47a2a[/QUOTE]

I have the same issue with this exact movie and disc id. Blu Ray, English, USA, Region A.

Thanks.

pleonard15

Mike and Dave Need Dates - 2D (US)

326cf355a56d588869ca40f87fbd9469dba47a2a

Wilson.Wang

[QUOTE=freeze;190986]Eddie the Eagle (DE)

04D5348A52C80839FFE21A95D68F2AD0344357B9[/QUOTE]

Hi,

The version should be supported, please try again.

Thanks!

Wilson

freeze

Hi,

it works, but only with Passkey 9.0.0.7. I tested it yesterday with v9.0.0.6.

cheers freeze

BlockHead0528

Mike dave wed dates (us)

MIKE DAVE WED DATES (US)

blu-ray 326CF355A56D588869CA40F87FBD9469DBA47A2A

dostale

Nine Lives US

blu-ray F2B9A43EDB8C6060243A503CBC396DCDE372235D
Nine Lives US

Mona

[QUOTE=dostale;191218]blu-ray F2B9A43EDB8C6060243A503CBC396DCDE372235D
Nine Lives US[/QUOTE]

Hello,

Please load this disc to the drive, open it in windows explorer, find BDSVM folder and JAR folder which is under BDMV folder, copy them to a new folder, and then zip the new folder, upload it to our FTP server. Thanks very much.

Please check PM for FTP info.

Regards,
Mona

raubtierbaendiger

Ice Age Collision Course 3D DE

E94372241DC8303A1BEEF9E1FD3AC01E043768F4
Ice Age Collision Course 3D DE

stevensun

6A603BF7B68D3F8668F926F0FBEADFCF009AB382
Ice Age Collision Course(TW)

K1LL3M

Ice Age 5 Collision Course (AU)

blu-ray D0F98FFF7D1A75BBE6240F70ADE51329E819DA1D

mymovie

Nine Lives (US)

blu-ray F2B9A43EDB8C6060243A503CBC396DCDE372235D

Iscream

Ice Age 5 : Collision Course (2016) 3D (NL)

E94372241DC8303A1BEEF9E1FD3AC01E043768F4
Ice Age Collision Course (NL)

dvdfab0001

Ice Age Collision Course (TW)

6A603BF7B68D3F8668F926F0FBEADFCF009AB382

Ice Age Collision Course (TW)

alien-2001

Ice Age Collision Course 3D (german)

blu-ray C1590C61324391777451432644CA685E49F1E932

dvdfab0001

Ice Age Collision Course 3D (TW)

6A603BF7B68D3F8668F926F0FBEADFCF009AB382

Ice Age Collision Course 3D (TW)

alien-2001

Ice Age Collision Course 3D (german)

blu-ray E94372241DC8303A1BEEF9E1FD3AC01E043768F4

DVDFAB 10

Nico83500

F3D199A82DDDA330B287808271ED5777B42A0C9E

Ice Age Collision Course 3D (FR)

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