DVDFab Passkey is not active for drive D:!"

tooth

Can anyone help with this?

When attempting to rip to image or harddrive I get "DVDFab Passkey is not active for drive D:!"

PC is Windows Ultimate N x64

DVDFab Passkey is enabled

DVDFab Inspector indicates only filter driver is dvdfab PassKey Driver version 8.0.3.6 x64

DVD Drive is drive D:

No exclusions for drive D:

Info for drive [D:\] (DVDFab Passkey 8.0.7.4)
Vendor: TSSTcorp
Product: CDDVDW SH-S223B
Revision: SB00
Vendor specific: 0317
Drive region control: RPC II
Drive region: Not set

Disc media: DVD
Disc type: DVD-Video
Disc is not opened.

thanks,

Tooth

signals

Make sure that there is no checkmark for your optical drive (D) on the exclusions page in Passkey settings, it is easy to get these backwards, I have done it. Try disabling Hybrid disc support if it is active.

tooth

Thanks but there is definitely no checkmark for the optical drive D on the exclusions page and Hybrid disc support is disabled.

xubin

Disc media: DVD
Disc type: DVD-Video
Disc is not opened.

Hi, make sure the Disc is opened.

tooth

Disc is not opened but I don't know how to change / effect this.

I've tried with 4 different types of disc and for each I get disc is not opened

thanks

Tooth

CBR929

Hi tooth
You could try updating the firmware for your drive found here

Note: If you do not know how to flash your drive do not do it, it will render your drive useless, and you take full responsibility for doing so.

Also why is it that you do not have the region set for your drive?
CBR929

xubin

@tooth
Could you post the log under \DVDFab Passkey\Log\passkey_internal.log, thank you.

rajp414

@xubin

I am having the same problem. I ran the trial version under win7, then upgraded my system to win 8 and bought a copy and now I get the same thing. I'm not sure if it has something to do with win8, but here's my log.

Btw, to make sure it wasn't something with the disc/movie, I used a movie I had ripped previously with no errors.

And on a random attempt to make it work, I checked "keep protection", that works.

Any Ideas?

Info
Info for drive [T:\] (DVDFab Passkey 8.0.9.0)
Vendor: TSSTcorp
Product: DVDWBD SH-B123L
Revision: SB04
Vendor specific: 0331
Drive region control: RPC II
Drive region: Not set
AACS version: 1
Number of concurrent AGIDs: 2
Supports bus encryption: YES
Supports binding nonce generation: NO

Disc media: Blu-ray
Disc type: BDMV
Volume name: 67428307_VOLUME_ID

AACS (Advanced Access Content System) protection is removed!
AACS MKB version: 3
Drive AACS revocation level: MKBv31 or higher
BD+ protection is not found.

LOG

DVDFabPasskey 8.0.9.0 (2013/02/18 22:30:38)

0m 00.03s: opening drive T
0m 00.03s: opened i/o
0m 00.03s: got media type 15
0m 02.10s: got max lba 22715455
0m 03.22s: got disc type 20
0m 03.22s: type Blu-ray BDMV
0m 03.22s: volume label 67428307_VOLUME_ID
0m 03.36s: internal path T:/BDMV/
0m 03.40s: aacs 1 bd+ 0
0m 03.86s: got bdmv
0m 03.86s: Vendor: TSSTcorp
0m 03.88s: Product: DVDWBD SH-B123L
0m 03.88s: Revision: SB04
0m 03.88s: Vendor specific: 0331
0m 03.88s: AACS version: 1
0m 03.88s: Number of concurrent AGIDs: 2
0m 03.88s: Supports bus encryption: YES
0m 03.93s: Supports binding nonce generation: NO
0m 03.94s: Supports Hybrid discs: NO
0m 03.96s: got agid 1
0m 04.02s: sent host cert chal
0m 04.02s: got drive cert chal
0m 04.02s: BEC 1
0m 04.04s: DRIVE_VENDOR 0x0182
0m 04.11s: got drive key
0m 04.29s: got host key signature
0m 04.29s: verified drive signature
0m 04.30s: verified host signature
0m 04.38s: sent host signature and key point
0m 04.38s: got bus key
0m 04.39s: got agid 1
0m 04.46s: sent host cert chal
0m 04.46s: got drive cert chal
0m 04.47s: BEC 1
0m 04.47s: DRIVE_VENDOR 0x0182
0m 04.55s: got drive key
0m 04.55s: got host key signature
0m 04.57s: verified drive signature
0m 04.57s: verified host signature
0m 04.66s: sent host signature and key point
0m 04.66s: got bus key
0m 05.99s: got volume id
0m 05.99s: got volume id mac
0m 06.00s: volume id is correct
0m 06.00s: got vid
0m 06.16s: blu-ray 23FF53BFDE230BCA82F2D4303180CBD3243D85C9
0m 06.84s: cert BEE=0x00 same
0m 08.67s: D 9DB05440
0m 08.75s: got vuk
0m 08.76s: got agid 1
0m 08.82s: sent host cert chal
0m 08.82s: got drive cert chal
0m 08.82s: BEC 1
0m 08.84s: DRIVE_VENDOR 0x0182
0m 08.92s: got drive key
0m 08.92s: got host key signature
0m 08.93s: verified drive signature
0m 08.93s: verified host signature
0m 09.03s: sent host signature and key point
0m 09.03s: got bus key
0m 09.03s: got data key
0m 09.65s: got unit key 1
0m 10.31s: got discinfo
0m 10.54s: got bdmv
0m 10.56s: got extended bdinfo
0m 10.56s: opened blu-ray

Sogarth

Something's definitely changed somewhere - it doesn't appear to be the software itself. Maybe there's been an update pushed out that's breaking things? A disc that used to work is now breaking.

Log excerpts:
[code]
DVDFabPasskey 8.0.7.7 (2012/11/07 22:24:01)

...
...
0m 12.74s: type Blu-ray BDMV
0m 12.74s: volume label GNCV_1030
0m 14.19s: aacs 1 bd+ 0
0m 14.23s: got discinfo
0m 14.25s: got bdmv
0m 14.27s: Vendor: Optiarc
0m 14.27s: Product: BD ROM BC-5640H
0m 14.27s: Revision: 1.70
0m 14.27s: Vendor specific: Mar22,2011
0m 14.28s: AACS version: 1
0m 14.28s: Number of concurrent AGIDs: 4
0m 14.28s: Supports bus encryption: YES
0m 14.28s: Supports binding nonce generation: YES
0m 14.28s: Supports Hybrid discs: NO
0m 14.28s: got agid 0
0m 14.31s: sent host cert chal
0m 14.31s: got drive cert chal
0m 14.31s: BEC 1
0m 14.31s: DRIVE_VENDOR 0x008B
0m 14.34s: got drive key
0m 14.60s: got host key signature
0m 14.61s: verified drive signature
0m 14.61s: verified host signature
0m 14.64s: sent host signature and key point
0m 14.64s: got bus key
0m 15.89s: got agid 1
0m 15.91s: sent host cert chal
0m 15.91s: got drive cert chal
0m 15.92s: BEC 1
0m 15.92s: DRIVE_VENDOR 0x008B
0m 15.94s: got drive key
0m 15.94s: got host key signature
0m 15.94s: verified drive signature
0m 15.94s: verified host signature
0m 15.98s: sent host signature and key point
0m 16.00s: got bus key
0m 16.00s: got volume id
0m 16.01s: got volume id mac
0m 16.01s: volume id is correct
0m 16.01s: got vid
0m 16.02s: blu-ray DA0F99EEDABCD88A19AE8ED89F41FE1B27B8580E
0m 16.19s: cert BEE=0x00
0m 16.67s: D 0FEF81E1
0m 16.67s: got vuk
0m 16.68s: got agid 1
0m 16.70s: sent host cert chal
0m 16.70s: got drive cert chal
0m 16.70s: BEC 1
0m 16.70s: DRIVE_VENDOR 0x008B
0m 16.73s: got drive key
0m 16.73s: got host key signature
0m 16.73s: verified drive signature
0m 16.73s: verified host signature
0m 16.76s: sent host signature and key point
0m 16.77s: got bus key
0m 16.77s: got data key
0m 16.78s: got unit key 1
0m 16.79s: got extended bdinfo
0m 16.79s: opened blu-ray
[/code]

versus

[code]
DVDFabPasskey 8.0.9.1 (2013/02/26 21:27:13)

...
...
4m 30.73s: type Blu-ray BDMV
4m 30.73s: volume label GNCV_1030
4m 31.04s: internal path D:/BDMV/
4m 31.04s: aacs 1 bd+ 0
4m 31.05s: failed to open 4
[/code]

That said, it doesn't seem like the developers here are rushing to address this issue, seeing as they didn't bother trying to figure out ....

CBR929

Hi Sogarth
Please give this a read through http://esupport.sony.com/US/p/swu-download.pl?mdl=SVL24114FXB&upd_id=7691&os_group_id=6
Hope this helps
CBR929

Sogarth

That wouldn't really explain why it used to work and is broken now, though. From back in November, it also notes this:

[code]
0m 14.27s: Revision: 1.70
[/code]

That seems to indicate that indicate I'm on a later revision of the firmware at this point. The newer logging in in 8.0.9.1 doesn't print out the firmware version, but from a disc earlier that day (I upgraded from 8.0.7.7 to 8.0.9.1 in the hopes that it would fix that issue, but I don't have a log with the same disc ID) indicates that the firmware version hadn't changed from when it used to work:

[code]
DVDFabPasskey 8.0.7.7 (2013/02/26 21:13:57)

2m 17.11s: opening drive D
2m 17.11s: opened i/o
2m 17.12s: got media type 15
2m 17.62s: got disc type 0
2m 17.63s: got max lba 12176799
2m 18.38s: type Blu-ray BDMV
2m 18.38s: volume label THE_MUSEUM_II
2m 31.88s: opening drive D
2m 31.88s: opened i/o
2m 31.91s: got disc type 0
2m 31.91s: got max lba 12176799
2m 32.12s: aacs 1 bd+ 0
2m 32.16s: got discinfo
2m 32.19s: got bdmv
2m 32.21s: Vendor: Optiarc
2m 32.21s: Product: BD ROM BC-5640H
2m 32.21s: Revision: 1.70
2m 32.22s: Vendor specific: Mar22,2011
2m 32.22s: AACS version: 1
2m 32.22s: Number of concurrent AGIDs: 4
2m 32.22s: Supports bus encryption: YES
2m 32.22s: Supports binding nonce generation: YES
2m 32.22s: Supports Hybrid discs: NO
2m 32.23s: got agid 0
2m 32.25s: sent host cert chal
2m 32.25s: got drive cert chal
2m 32.25s: BEC 1
2m 32.26s: DRIVE_VENDOR 0x008B
2m 32.28s: got drive key
2m 32.50s: got host key signature
2m 32.50s: verified drive signature
2m 32.50s: verified host signature
2m 32.54s: sent host signature and key point
2m 32.54s: got bus key
2m 34.41s: got agid 1
2m 34.43s: sent host cert chal
2m 34.43s: got drive cert chal
2m 34.44s: BEC 1
2m 34.44s: DRIVE_VENDOR 0x008B
2m 34.46s: got drive key
2m 34.47s: got host key signature
2m 34.47s: verified drive signature
2m 34.47s: verified host signature
2m 34.51s: sent host signature and key point
2m 34.51s: got bus key
2m 34.52s: got volume id
2m 34.52s: got volume id mac
2m 34.52s: volume id is correct
2m 34.52s: got vid
2m 34.60s: blu-ray 33D075DDEA65C72D66CFD97F2D32296261C10737
2m 34.73s: cert BEE=0x00
2m 34.74s: failed to open 301
[/code]

Thanks for looking, though! :)