Hi,kensue49
Please go to C:/Program Files/DVDFab 9/platforms folder, and delete is-KPITD.tmp file, then restart DVDFab to see the result.
If cannot find is-KPITD.tmp file in DVDFab 9/platforms folder, please click Tool button>Folder option>View, to tick "Show hidden file, folders, and drive", and then you should find that file.
Check if there is any other files rather than just
,
if yes, only keep the three files and delete all other files.