I don't understand, but i can not connect to internet when starting dvd fab 9 I definitely have no internet issues, other than trying to start dvd fab 9... is there something i can try, so I can get connected when i start it, it says dvd copy expired, but i try to activate it, and says can not connect to internet.. expiry is 2-2-2016 I am very confused and need help.. not sure what is preventing dvdfab from accessing internet.. sorry i am not an expert in this area....don't understand this configure proxy thing? I do not have the direct connection to internet even listed?.... only option listed is to connect through a proxy?? what is going on thanks

Make sure the Manual Proxy Configuration box is NOT checked, it uses direct connection to the internet by default now. Your antivirus/security software may be blocking DVDFab, try turning it off briefly or if it has the option to ignore DVDFab.exe or anything related to Fab, set it so that it will. Most software for web security keeps a log file of blocked connections, see if you can find it listed. It is remotely possible that your internet provider has blocked Fab connections, see if you can reach the Fab website at www.dvdfab.cn.

I'm also having this problem. I have just upgraded to Windows 10, so I thought I'd check DVDFab still worked but I can't get it to connect to the Internet, I've even unticked the manual proxy configuration box but still can't connect.My DVDFab is version 9.2.0.5

No internet connection same for me, and it's not a firewall or another software problem problem with the last beta update will

i disabled the antivirus and manual proxy is not enabled, but still can not connect to internet, only dvdfab 9 has this problem,, I just download 9.2.10 onto my newer computer and same issue, i also disabled the antivirus on this new pc Win7 and no luck connectingvery frustrating..

so it's not customer soft or harware problem, probably dvdfab server problem w

I can not connect either, Windows 8 and 10. No antivirus or firewall. Something wrong somewhere else.

check your internet protocol, where it says( obtain an IP address automatically)(obtain DNS automatically )

Now,I have the same problem. JPN. DVDFab for Mac and Win, both. DVDFab9 doesn't start. I can reach www.dvdfab.cn, I can login forum.dvdfab.cn . I think something wrong, somewhere as someone said before. Please check it. Thank you very much.

the problem should be fixed - http://forum.dvdfab.cn/showthread.php?t=27801

The problem is fixed but it will take varying amounts of time for it to propagate through the internet to all locations.

internet problems

Kepkep

I reset modem/router.

Still not.

Whats DNS problem? Whats ssl server?
I wish I knew more about computer.

...How long more do I have to wait?

Is there anyway to reach DVDFab from JPN?

october262

[QUOTE=Kepkep;178860]I reset modem/router.

Still not.

Whats DNS problem? Whats ssl server?
I wish I knew more about computer.

...How long more do I have to wait?

Is there anyway to reach DVDFab from JPN?[/QUOTE]

have you checked your firewall settings and your antivirus settings??

Steve6000

I am also having this problem in UK. I have tried all of the suggestions but still no access. Nothing has changed at this end, it just stopped connecting on Saturday and is still not resolved.

october262

[QUOTE=Steve6000;178864]I am also having this problem in UK. I have tried all of the suggestions but still no access. Nothing has changed at this end, it just stopped connecting on Saturday and is still not resolved.[/QUOTE]

try turning off / restarting your computer.

Kepkep

Oh! you're so fast! Thank you very much!!!

YES, sir. I DID.

I checked about firewall and antivirus software which I actually doesn't install any because of Microsoft essential. IF I didn't make any mistakes, firewall doesn't block anything and I even gave DVDFab permission to through the wall.:)

Also For Mac still doesn't work.

Mmmâ¦ I wish I didn't upgrade 9210 to 9211Beta because the minutes I upgraded, these happened. Maybe the worst mistake I made.:D

october262

[QUOTE=Kepkep;178866]Oh! you're so fast! Thank you very much!!!

YES, sir. I DID.

I checked about firewall and antivirus software which I actually doesn't install any because of Microsoft essential. IF I didn't make any mistakes, firewall doesn't block anything and I even gave DVDFab permission to through the wall.:)

Also For Mac still doesn't work.

Mmmâ¦ I wish I didn't upgrade 9210 to 9211Beta because the minutes I upgraded, these happened. Maybe the worst mistake I made.:D[/QUOTE]

you should be able to go back to 9210. just uninstall the beta
and reinstall 9210. try that and see if that works.

signals

The DVDFab version should have no effect, it is an internet connectivity issue.

@Steve6000
Other UK users have reported success, but I have no idea what steps they took (or who their internet provider is)--probably flushing the DNS cache and rebooting PC and router/modem.

Kepkep

Really sorry, Im so late.
Just came back from night shift.

Up and running very fine.
It works.

Thank you very very much for all suggests.
Appreciate your kindness.

Thankful to DVDFab stuff for their sevices.

Thank you.

signals

Thanks for the feedback.

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