Lifetime Licences no longer working

signals

The product may work in Trial mode until this is corrected, it does for me, but keep in mind that Ripper may have watermarks.

jinjin_jp

[QUOTE=signals;180632]The product may work in Trial mode until this is corrected, it does for me, but keep in mind that Ripper may have watermarks.[/QUOTE]

No, can't use Trial mode. When I use Blu-ray copy, requested to buy.
It seems that some applications can't use Trial mode like attatced jpg. I think it depends on when started to use each application.

signals

Should be good now, please try it. You may need to re-activate your license.

jinjin_jp

Thanks very much.
Now I can re-activate.

shauniew

Champion - Thanks for sorting that out for us.

signals

Yes, this of course would not be possible if the trials had been used and were already expired.[QUOTE=jinjin_jp;180634]No, can't use Trial mode. When I use Blu-ray copy, requested to buy.
It seems that some applications can't use Trial mode like attatced jpg. I think it depends on when started to use each application.[/QUOTE]

Dermotfab

Thanks very much:)

RICKENBACKER

Thank you very much Signals

signals

Sorry for the inconvenience, should be good now for everyone. The Fab IT department did the fixing, I have sent them thanks from all of us.

EEDS

Licence NOW Working

Mine is now working again.

Thanks to all.

davecuk

All OK for me too...thx

damusic2010

I just did an update and I am still having problems. When i click to activate the newest update for dvd fab for my mac, I see the correct email address, but it also has the buy now next to it.

I will note that I did get the dvd passkey for my windows machine and registered with the same email. Could that be the cause?

signals

Not sure what you are seeing, I am PC only here, so no way for me to try to duplicate it. I will ask the QA Team to check it for you. The combined PC and Mac platforms in your license data is no problem, I have both also.

damusic2010

I put in a support ticket today as well (never had to do that before so it was a new experience). Thanks for checking back with me.

DaveHemm

Once again with the latest update 9.2.2.3, Licence not working and is in trial mode.

Please sort.
Ta.

Update - Nevermind, restarted DVDFab twice then rebooted. Now working.

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