To those who may be concerned,The original plan for the new features added in the Passkey 9 was intended for a brand new product, in which case, both paid customers and non-paid users will have to buy if they are interested. The reason for this is simply due to the fact that those new features cost us huge R&D effort, plenty of time, considerable amount of investment on buying new corporation level servers and the enhanced security measures to keep the data on those servers absolutely safe from any potential harm. But on the second thought, we decided to pack those new features into the Passkey 9, so as to honor the existing customers, especially those lifetime license owners, and to keep their budgets down, at the cost of our minimized marginal profit.However, to those lifetime license owners whose licenses were sent as free gifts or obtained during our previous giveaway campaigns, we can no longer offer free upgrade because weve handed out a huge number of free licenses in the past few years, millions of perhaps, which equals almost a third of our paid users. Thats why we finally decided to offer 30% deep discount to this proportion of our lifetime users, which has already left us at no profit at all.So, we sincerely hope you can understand our situation, and we still hope to offer top-level products and better service to all our customers in the years to come.From DVDFab Team

understandable - your generosity through the giveaway was an excellent offer but you do need to make money.

Hi. Glad you decided to give licenses to paying users. Problems i have with the way you did this: In changelog no mentioning of this. People update passkey finds problems spend time,asks in forums,get the answer to contact support,send mails to support. Later an news-email about the new version,where its explained giveaways wont work anymore in the new version. Would be really nice to know these changes BEFORE you made this version avaible for download. Regards Hasse

[QUOTE=hasse;189498]Hi. Glad you decided to give licenses to paying users. Problems i have with the way you did this: In changelog no mentioning of this. People update passkey finds problems spend time,asks in forums,get the answer to contact support,send mails to support. Later an news-email about the new version,where its explained giveaways wont work anymore in the new version. Would be really nice to know these changes BEFORE you made this version avaible for download. Regards Hasse[/QUOTE] Thanks for your understanding, hasse, actually we sent out the newsletter to all our customers, paid and non-paid, at the same time when Passkey 9 is made available online. However, due to the huge number of recipients, when the newsletter actually reaches you, it might be several hours later.

We find not good :( http://forum.dvdfab.cn/showthread.php?t=29779

Passkey never expire Yes, I downloaded the passkey 9 version, thinking this was an update which is what it said. Then I get a letter saying you have to pay for it. Now I would like to have ver 8 back, with the Never Expire license. How can I get it back, can't find it.

Should be in you windows downloads but you still need the key that was sent in a email when you got the free program.Hope you kept that email as attached to it is the key you will need to make the lifetime license work.I don't think they will email you the key again for the giveaway version that's what they said when I asked but staff will have to reply to see if anything has changed as this response was given before this new version came out.If you backed up your email you may have a copy with the key in your back ups.Windows restore can also be used to get it back do so right away.:)

Understandable.......but..... I like everyone who has posted so far more or less, understand the need in this case. Mind you, while I understand does NOT mean I am altogether happy about it. Like many others I got my copy of passkey on the DVD promo giveaway and as I have got a full life time license to DVDFab across the board. Not being able to upgrade from version 8 to version 9 will not be such an issue. DVDFab is a business and like any other business, if you don't make a profit you don't survive. The thing is though it would've been cool if this mystery newsletter telling us we can't go from 8 to 9 was sent out well in advance so some of us don't trip head long in to losing our Passkey 8. It is a great piece of software and handy to have and a lot of people, like myself who was, are going to be caught out. I am lucky that I have still have the giveaway e-mail and the original install engine but many won't. I guess the trick know is to see if I can find 8.2.8.5 install engine somewhere 8o) Still...Big DVDFab Fan...great products!

[QUOTE=HTH;189548]I like everyone who has posted so far more or less, understand the need in this case.Mind you, while I understand does NOT mean I am altogether happy about it. Like many others I got my copy of passkey on the DVD promo giveaway and as I have got a full life time license to DVDFab across the board. Not being able to upgrade from version 8 to version 9 will not be such an issue. DVDFab is a business and like any other business, if you don't make a profit you don't survive.The thing is though it would've been cool if this mystery newsletter telling us we can't go from 8 to 9 was sent out well in advance so some of us don't trip head long in to losing our Passkey 8. It is a great piece of software and handy to have and a lot of people, like myself who was, are going to be caught out.I am lucky that I have still have the giveaway e-mail and the original install engine but many won't. I guess the trick know is to see if I can find 8.2.8.5 install engine somewhere 8o)Still...Big DVDFab...great products![/QUOTE]HTH, the newsletter was actually sent out and on its way to recipients at the same time when Passkey 9 was made available online, however, due to the fact that there are too many recipients, it could be a couple of hours later when you actually see it in your inbox. We will relocate Passkey 8 to the DOWNLOAD CENTER, side by side with Passkey 9, so that those who do not want to upgrade to Passkey 9 can easily find Passkey 8, and continue to use it to decrypt old DVD and Blu-ray collections.

[QUOTE=edistoriverrat;189520]Yes, I downloaded the passkey 9 version, thinking this was an update which is what it said. Then I get a letter saying you have to pay for it. Now I would like to have ver 8 back, with the Never Expire license. How can I get it back, can't find it.[/QUOTE] It is available at the DOWNLOAD CENTER, sitting side by side with version 9. Check it here at http://www.dvdfab.cn/download.htm

About Passkey 9 Free Upgrade

mdgboxx

[QUOTE=malcolm;189611]mdgboxx, maybe you can run a complete uninstallation of Passkey from the Control Panel, and then install v8 freshly with the .exe file, and then your old key shall work without a problem.[/QUOTE]

Sorry to put you through all this trouble, "malcolm", but I am a complete DUNCE.

1) I clicked on "Quick Links" to find the Control Panel
2) I can't find any uninstall tool, or anything suggesting uninstall
3) I went to my Windows Control Panel-->Programs/Functions, and uninstalled all Passkey, v8 and v9.
When I uninstalled v9, a prompt said that it couldn't uninstall ALL of it and some parts would have to be uninstalled manually. I ignored it since it's v9 and not v8
4) I went to the Download section of Fab, and clicked on v8.2.8.5 download, and again the activation key is wrong.

It still reads: trial user, never be used

Rich86

[QUOTE=mdgboxx;189618]Sorry to put you through all this trouble, "malcolm", but I am a complete DUNCE.

1) I clicked on "Quick Links" to find the Control Panel
2) I can't find any uninstall tool, or anything suggesting uninstall
3) I went to my Windows Control Panel-->Programs/Functions, and uninstalled all Passkey, v8 and v9.
When I uninstalled v9, a prompt said that it couldn't uninstall ALL of it and some parts would have to be uninstalled manually. I ignored it since it's v9 and not v8
4) I went to the Download section of Fab, and clicked on v8.2.8.5 download, and again the activation key is wrong.

It still reads: trial user, never be used[/QUOTE]

Just throwing ideas out here . . .
since you uninstalled v8 when installing v9, maybe the v8 license key got removed in the process? do you still have the key file we received originally for Passkey?
if yes - try installing v.8 - and then double clicking on that original passkey key file maybe? It should have a name like "key.dvdfabpasskey" (w/o the quotes). Maybe that will reactivate your version 8 license?

mdgboxx

[QUOTE=Rich86;189624]Just throwing ideas out here . . .
since you uninstalled v8 when installing v9, maybe the v8 license key got removed in the process? do you still have the key file we received originally for Passkey?
if yes - try installing v.8 - and then double clicking on that original passkey key file maybe? It should have a name like "key.dvdfabpasskey" (w/o the quotes). Maybe that will reactivate your version 8 license?[/QUOTE]

Through my Control Panel-->Programs/Functions I uninstalled everything from my machine. There are NO Passeys or Passkey activation codes anywhere.

Nadda, ziltch, nothun'.

Thank you, Rich86, for the thought of trying to help.

3dman

The passkey activation code was attached to a letter fab sent you after you got the passkey giveaway did you save the letter? if not do you back up email? if not use system restore.

mdgboxx

To all who have replied, and came to my rescue.......

I am guilty of deleting V8 from my machine, while desperately trying to upgrade to, what I believed at the time, was a free New Version of Passkey. (v9.0.0.1)

I went as far as trying to open a chat session with DVDFab Team Support, but it was closed over the week-end.

I was surprised when I received an eMail from Team Support on Monday. My failed attempt to open a chat had been registered. (I did not know this)

Already long story short, DVDFab Team Support sent me the PROPER activation key for Windows v8.2.8.5, and my issue has now been resolved.

A sincere thank you to all, for your contributions.

SIDE NOTE: "malcolm" has worked really hard to get this fixed. Team Support beat him to the finish line. I truly appreciate his effort.

malcolm

[QUOTE=mdgboxx;189651]To all who have replied, and came to my rescue.......

I am guilty of deleting V8 from my machine, while desperately trying to upgrade to, what I believed at the time, was a free New Version of Passkey. (v9.0.0.1)

I went as far as trying to open a chat session with DVDFab Team Support, but it was closed over the week-end.

I was surprised when I received an eMail from Team Support on Monday. My failed attempt to open a chat had been registered. (I did not know this)

Already long story short, DVDFab Team Support sent me the PROPER activation key for Windows v8.2.8.5, and my issue has now been resolved.

A sincere thank you to all, for your contributions.

SIDE NOTE: "malcolm" has worked really hard to get this fixed. Team Support beat him to the finish line. I truly appreciate his effort.[/QUOTE]

Hi, mdgboxx, glad to hear that your problem was finally fixed by our Service Team, and you are very much welcome, no to need to thank me, after all, I was beaten by my colleague in rescuring you...:D:D:D

scarboro98

30% Discount

How can I make the purchase with the 30% discount? I see a link for 20% but to an old guy with limited funds that 10% makes the difference between buy, or AnyDVD

AcIDc0r3

mdgboxx

[QUOTE=scarboro98;189697]How can I make the purchase with the 30% discount? I see a link for 20% but to an old guy with limited funds that 10% makes the difference between buy, or AnyDVD[/QUOTE]

I did some searching, to find the proper link that applies to the 30% promotion, if only to help you out.

I could only find it in the Sept 03, Promotional eMail sent by DVDFab. It is valid until Sept 18.

In an earlier reply (Post #18) in this thread, I copy/pasted the 3rd (last) paragraph of that eMail.

Chameleon

The developers here are the best in the world, they have to be paid, you should be happy to buy this new version, I for one think that its overdue, Fab is Fabulous. Cudos to the Devs and Fengtao for this new version.

LePousson

Hi ...

I totally understand the decision about Passkey 9 ...

But I have a question ...

When you will release Passkey 10 in several months, will the v9 paid customers have to pay again for v10 or will it be an "upgrade" from v9 to v10 that could use the same key as v9 ??

Depending on your answer, I may think about getting the new v9 license but I have to admit that if it could be possible to have the following feature, this would be perfect ...

- Beeing able to start and play the movie immediately and avoid playing all the boring trailers and Legal Warning Messages

Thanks for your job ...

LePousson

90312

Paid license holders of version 8 did not have to pay for version 9. And you can set to simple play mode and it goes straight to the movie skipping menus and coming attractions and other stuff. Exactly what you want!

LePousson

"Simple Play Mode" ?? I looked deeply but I could not find this option in the 9.0.0.3 Preferences ...

I just found something similar but only for DVDs ... And I would need it for BluRay ...

LePousson

PS: I totally misunderstood the thing for the paying licences. I thought that the v8 lifetime licences holders would have to pay for v9 licence ... Sorry for that ...

3dman

If your talking about doing this from Fabs media player open Fab settings for media player and check the box in the screen shot.

LePousson

This could be a solution but I was planning on using PowerDVD 16 to play my discs, and that's why I was dreaming of such a feature directly into Passkey ...

Will it be possible to do that one day and a future release of Passkey ??

LePousson

3dman

Using Fabs simple mode in Fab player is free to use and Fabs player will play Cinavia infected disks Power dvd 16 will not.

LePousson

Fab's Player is actually crashing on every disc I play on my laptop ... Even the ripped ones I have on my NAS ... Perhaps it does not like the Intel HD/GeForce 950M Combo ...

It is not the only one but it is a reason why I would like to use PowerDVD ..

LePousson

90312

You'll need Blu-ray Copy to select "main movie" to get what you want.

tony55

Paid for ver 8 Passkey.What is required to get ver 9

I updated to ver 9.and was greeted with a trial notification so I reinstalled 8285 an my never expire was reinstated. So now I have a few questions. I did not receive a free version of fab 8. It was a paid version. So why did fab 9 Show up as trial?

If I'm going to be required to repay for version 9 Will there be a discount for those who paid for version 8 or can I just re-insert my original reg. code from ver8 into ver 9.

So what will it cost for ver 9 never expire?

Tony

3dman

http://www.dvdfab.cn/how_to_register.htm?pid=passkey

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