I'm trying to add an external subtitle using Main Movie.
Maybe this will help.
It is the dvdfab_internal.log .
I didn't post the two burn logs because I haven't burned a DVD that I've tried to add an external subtitle to.
DVDFab hasn't crashed so there isn't a dvdfab_process.log.
For other information.
I've tried this on 3 different movies .
So I think that would be the same on any movie.
I'm not using any external drives for this.
No recent changes in hardware or software.
When DVDFab finished I even get a message:
"Process completed successfully!
! Perfect backup! Want a perfect playback?
Get DVDFab Media Player"
To me that indicates DVDFab thought it did the copy perfectly.
Except it didn't add the subtitle.
0m 00.04s:
DVDFab 10.0.2.9 (2017/03/23 17:09:16)
0m 00.04s: Init Public log: enabled.
0m 00.04s: Init Private log: finish.
0m 00.04s: App info: 2017-3-17
0m 00.04s: App info: 10.0.2.9 10029 Official
0m 00.04s: Init CrashReportSettings: disabled.
0m 00.04s: Init DVDInfo_Log: enabled.
0m 00.04s: app args: count 1,arg 0:C:\Program Files\DVDFab 10\DVDFab.exe,
0m 00.04s: Init Qt_Log: disabled.
0m 00.57s: Profile Manager :: Begin Load Profile
0m 00.62s: SUCCEED: IServerService WebServer Init succeed.
0m 00.62s: SUCCEED: IServerService MediaLibrary Init succeed.
0m 01.12s: Qt Translator file load success
0m 01.12s: App info: client type 22.
0m 01.12s: MobilePlay load: preload successful.
0m 01.18s: MobilePlay load: Load successful.
0m 01.20s: set code page: .0
0m 01.20s: Init process: Transfer settings successful.
0m 01.20s: info: check logpath= C:/Users/USER/Documents/DVDFab10/Log/
0m 01.41s: info: _check_gpu is running ...
0m 01.77s: Profile Manager :: End Load Profile
0m 01.99s: info: check_gpu run successful
0m 01.99s: info: recommand= 0, Shrink support= 0, enable= 0, cuda_cap= 0 , cpu_count= 2
0m 01.99s: GPU check: GPUAccelerate-0X0
0m 01.99s: GPU check: GPUAccelerate setting-0X0, 0X0
0m 01.99s: GPU check: CUDA cap-0X0
0m 01.99s: GPU check: Support coreavc decode-0
0m 02.00s: GPU check: Lighting shrink status-0, 0
0m 02.00s: GPU check: Graphics info 1: Intel(R) 4 Series Internal Chipset : :
0m 02.00s: GPU check: Graphics info 2: : :
0m 02.00s: Init process: Load config successful.
0m 02.00s: Init process: Windows os type is 32bit System Windows 7.
0m 02.00s: Init process: command line in is
0m 02.16s: Reg check: Parse string: ( 2:8260762964 )( 11:8260762964 )( 91:8260762964 )( 92:8260762964 )( 1:0 )( OV:10029 )( BV:10026 )( S:1bb6bd93985369d591e4899671ef2f1e )
0m 02.19s: Reg check: Option check status-Local
0m 02.20s: Reg check: ( HD Decrypter:1:0 )-( DVD to DVD (Gold):0:0 )-( DVD to DVD:1:1 )-( DVD to Mobile:1:1 )-( Blu-ray to Blu-ray:1:0 )-( Blu-ray to Mobile:1:0 )-( File to Mobile:1:0 )-( Blu-ray to DVD:1:0 )-( DVD to Blu-ray:1:0 )-( File to DVD:1:0 )-( File to Blu-ray:1:0 )-( File Mover:1:0 )-( Blu-ray to 3D:1:0 )-( 2D to 3D:1:0 )-( Blu-ray Decrypt:1:0 )-( DVD Decrypt:1:0 )-( CinaviaRemoval HD:1:0 )-( DVD Cinavia Removal:1:0 )-( Blu-ray Cinavia Removal:1:0 )-
0m 02.20s: App info: language type ENU.
0m 02.20s: App info: Install path C:/Program Files/DVDFab 10/
0m 02.20s: Init process: Set account info to DriveX.
0m 02.20s: Export Blu-ray source information report: enabled
0m 02.22s: Init process: Init GPU settings successful.
0m 02.25s: connect plugin info: start.
0m 02.90s: Reg check: Times of cinavia connecting error is: 0
0m 02.90s: Reg check: Start get sys number.
0m 02.90s: Reg check: Serial number is: 00-23-ae-84-a9-77
0m 02.90s: Reg check: Connect type is: 0
0m 03.86s: Reg check: Times of connecting error is: 0
0m 03.86s: Reg check: Parse string: ( S:90578ac3a6449d84b1ffcb4dd2d20446
0m 03.86s: Reg check: Option check status-NewWork
0m 04.39s: Init preview: Begin init preview play engine.
0m 04.39s: Init preview: Begin init preview play engine(Internal).
0m 04.51s: connect plugin info: 1:1
0m 06.90s: Init preview: Init internal engine successful.
0m 07.03s: dpi: 110, deviceRatio: 1
0m 07.04s: Burn engine: start init.
0m 07.04s: Burn engine: set log folder.
0m 07.04s: DVD: init read settings.
0m 07.04s: DVD: init write settings.
0m 07.60s: BD: init read settings.
0m 07.60s: BD: init write settings.
0m 07.60s: bd set region A
0m 07.60s: Burn engine: config engine type-2 begin.
0m 07.60s: Burn engine: config engine type-2 end.
0m 07.60s: Burn engine: writer count 1.
0m 07.60s: Burn engine: 0- D:\ [HL-DT-ST BD-RE WH14NS40 1.03 (Ide)].
0m 07.60s: Burn engine: end init.
0m 08.59s: Init process: Init setting page successful.
0m 08.60s: QtLog Mode = false
0m 08.60s: Show ProductsInfo Dlg 2
0m 11.40s: Start show MainUI.
0m 11.40s: dpi scale: x scale 1.145833
0m 11.40s: dpi scale: y scale 1.145833
0m 11.40s: UI manager: switch to Copy mode.
0m 11.75s: Init process: init main ui successful.
0m 11.76s: Init process: show main ui successful.
0m 11.78s: scene data: delete file C:/Users/USER/Documents/DVDFab10/SceneData/4cef7fd6-6a9b-4879-95ad-e2c7d34b41ea.SceneData.xml result=0
0m 11.78s: scene data: delete dir C:/Users/USER/Documents/DVDFab10/SceneData/4cef7fd6-6a9b-4879-95ad-e2c7d34b41ea result=0
0m 11.78s: Cinavia Version : 1.242.2.23
0m 11.79s: DriveX msg: Init driveX D with I/O mode: 0
0m 11.79s: DriveX msg: Init driveX G with I/O mode: 0
0m 11.79s: DriveX msg: Init driveX J with I/O mode: 0
0m 12.02s: opening drive D
0m 12.35s: opened i/o
0m 12.35s: Source manager: open source flag:1,0,1,1,1
0m 12.36s: opening drive G
0m 12.38s: opened i/o
0m 12.39s: Source manager: open source flag:1,0,1,1,1
0m 12.39s: opening drive J
0m 12.39s: opened i/o
0m 12.39s: Source manager: open source flag:1,0,1,1,1
0m 12.39s: Source manager: open source flag:1,0,1,1,1
0m 33.47s: set folder H:/DVD/XXX_NOSUB/Customize/XXX/VIDEO_TS/ with type 0
0m 33.47s: opening folder H:/DVD/XXX_NOSUB/Customize/XXX/VIDEO_TS/
0m 33.47s: set folder H:/DVD/XXX_NOSUB/Customize/XXX/VIDEO_TS/ with type 0
0m 33.47s: opening folder H:/DVD/XXX_NOSUB/Customize/XXX/VIDEO_TS/
0m 33.48s: Source manager: add source id 0.
0m 33.49s: Source open status: DVD Yes, 2231-10-11
0m 33.49s: Source open status:BD Yes, 2158-1-1
0m 33.58s: pathplayer enabled
0m 33.69s: button: vts_3 menu_1 pgc_4 cell_1 start_0 end_11222 sector_136 count_5
0m 38.00s: button: vts_3 menu_1 pgc_5 cell_1 start_11223 end_11441 sector_11321 count_9
0m 38.01s: button: vts_3 menu_1 pgc_6 cell_1 start_11442 end_11648 sector_11537 count_9
0m 38.03s: button: vts_3 menu_1 pgc_6 cell_7 start_12854 end_13087 sector_12973 count_9
0m 38.05s: button: vts_3 menu_1 pgc_6 cell_6 start_12614 end_12853 sector_12735 count_9
0m 38.07s: button: vts_3 menu_1 pgc_6 cell_5 start_12372 end_12613 sector_12495 count_9
0m 38.08s: button: vts_3 menu_1 pgc_6 cell_4 start_12127 end_12371 sector_12251 count_9
0m 38.09s: button: vts_3 menu_1 pgc_6 cell_3 start_11887 end_12126 sector_12010 count_9
0m 38.10s: button: vts_3 menu_1 pgc_6 cell_2 start_11649 end_11886 sector_11770 count_9
0m 38.16s: button: vts_3 menu_1 pgc_7 cell_1 start_13088 end_13307 sector_13199 count_9
0m 38.16s: button: vts_3 menu_1 pgc_7 cell_2 start_13308 end_13539 sector_13427 count_3
0m 38.18s: button: vts_3 menu_1 pgc_7 cell_3 start_13540 end_13792 sector_13670 count_11
0m 38.21s: button: vts_3 menu_1 pgc_7 cell_4 start_13793 end_14045 sector_13923 count_11
0m 38.22s: button: vts_3 menu_1 pgc_7 cell_5 start_14046 end_14292 sector_14172 count_5
0m 38.37s: Cinavia: no cinavia repair data.
0m 38.38s: Source manager: open successful.
0m 38.50s: Work manager: create DVD mainmoive work 0 with source 0 and uiinfo 0.
0m 38.68s: Source manager: select video files for open.
0m 38.69s: Source manager: this source is exist, source id 0.
0m 38.94s: Source manager: open source flag:1,0,1,1,1
2m 13.77s: UILog: OnMsgToolbar_Start
2m 13.77s: UILog: Msg Start: ready start
2m 13.78s: UILog: Msg Start: start test run work
2m 13.78s: UILog: Msg Start: run work
2m 13.78s: UILog: Run current Work.
2m 13.78s: UILog: Begin work copy or converter.
2m 13.80s: UILog: start running at thread.
2m 13.82s: UILog: return flag at start running at thread ok.
2m 13.91s: UILog:MsgWork:WorkStatus_Start
2m 13.94s: DVD Copy
2m 13.94s: Source: H:/DVD/XXX_NOSUB/Customize/XXX/
2m 13.94s: SourceSize: 4262 MB
2m 13.94s: OutputSize: 4300 MB
4m 40.31s: UILog: MsgWork:current work finish: 3
4m 40.32s: UILog: Run Work to end.
7m 06.02s: Source manager: open source flag:1,0,1,1,1
7m 17.19s: Exit process: stop running.
7m 17.26s: Exit process: preview pfn_releaseplayer end
7m 17.26s: Exit process: preview pfn_deinit end
7m 17.42s: Exit process: preview FreeLibrary end
7m 17.48s: Exit process: finish MainUI.
7m 17.49s: Exit process: finish FreePref.
7m 17.49s: Exit process: finish AVEditWrap Release.