Ripping problem

Maddog

I have a problem ripping Blu-ray discs. At first it was the odd few but it appears to fail on every disc now.
It starts to rip whatever title I am doing okay but then after approximate 2 minutes (about 2% in) it just stops. The Fps slowly reduces from in the 30's to 0, the time left increases hugely (15 hours plus). When the Fps reaches 0 there is a delay of approximately X minutes before a message reporting that the process is complete appears. The size of the file generated is 80MB

Rip profile and basic PC specification is attached.

DVDFab had been working well up until recently when I installed version 10. I am currently running 10.0.3.2 01/04/2017. Any ideas as to my problem?

Many thanks.

3dman

Doe's it do this on version 9 as well? post the internal log file the last disk done is at the bottom cut and past it into a post here.

Maddog

This is the log file for the last disc on version 9. It's actually still running now. Been going for 54 minutes and only 2% complete. No drive activity at all.

DVDFab 9.3.2.1 (2017/04/11  19:54:56)



 0m 00.01s: Init Public log : enabled.

 0m 00.01s: Init Private log : finish.

 0m 00.01s: App info: 2016-11-8

 0m 00.01s: App info: 9.3.2.1 9321 Official

 0m 00.06s: Init CrashReportSettings : enabled.

 0m 00.06s: Init DVDInfo_Log : enabled.

 0m 00.06s: Init Qt_Log : disabled.

 0m 00.06s: --- 3D implement select : Use default implement ---

 0m 00.11s: Profile Manager :: Begin Load Profile 

 0m 00.11s: Qt Translator file load success 

 0m 00.11s: App info: client type 2.

 0m 00.14s: MobilePlay load: preload successful.

 0m 00.19s: MobilePlay load: Load successful.

 0m 00.21s: set code page : .0

 0m 00.21s: Init process: Transfer settings successful.

 0m 00.21s: info: check logpath= C:/Users/Iain/Documents/DVDFab9/Log/

 0m 00.21s: info: _check_gpu is running ...

 0m 00.89s: Profile Manager :: End Load Profile 

 0m 01.13s: info: check_gpu run successful 

 0m 01.13s: info: recommand= 56, Shrink support= 0, enable= 0, cuda_cap= 1 , cpu_count= 6

 0m 01.13s: GPU check: GPUAccelerate-0X3F

 0m 01.13s: GPU check: GPUAccelerate setting-0X38, 0X38

 0m 01.13s: GPU check: CUDA cap-0X1

 0m 01.13s: GPU check: Support coreavc decode-0

 0m 01.13s: GPU check: Lighting shrink status-0, 0

 0m 01.13s: GPU check: Graphics info 1: NVIDIA Quadro 2000 : 21.21.13.6909 : 2.1

 0m 01.13s: Init process: Load config successful.

 0m 01.13s: Init process: Windows os type is 64bit System Windows 10 Build 14393.

 0m 01.13s: Init process: command line in is 

 0m 01.21s: Reg check: Parse string: ( 2:8263532095 )( 11:8260762964 )( 21:8260762964 )( 22:8260762964 )( OV:9322 )( BV:9320 )( S:3741e7560d05322b5508d36a66c0409e )

 0m 01.23s: Reg check: Option check status-Local

 0m 01.23s: Reg check: ( HD Decrypter:1:0 )-( DVD to DVD (Gold):1:0 )-( DVD to DVD:1:1 )-( DVD to Mobile:1:1 )-( Blu-ray to Blu-ray:1:0 )-( Blu-ray to Mobile:1:1 )-( File to Mobile:1:0 )-( Blu-ray to DVD:1:0 )-( DVD to Blu-ray:1:0 )-( File to DVD:1:0 )-( File to Blu-ray:1:0 )-( File Mover:1:0 )-( Blu-ray to 3D:1:1 )-( 2D to 3D:1:0 )-( Blu-ray Decrypt:1:0 )-( DVD Decrypt:1:0 )-( CinaviaRemoval HD:1:0 )-

 0m 01.23s: App info: language type ENU.

 0m 01.23s: App info: Install path C:/Program Files (x86)/DVDFab 9/ 

 0m 01.23s: Init process: Set account info to DriveX.

 0m 01.23s: Export Blu-ray source information report : enabled

 0m 01.23s: Init process: Init GPU settings successful.

 0m 01.23s: connect plugin info : start.

 0m 01.54s: Reg check: Times of cinavia connecting error is: 0

 0m 01.54s: Reg check: Start get sys number.

 0m 01.54s: Reg check: Serial number is: 1c-6f-65-ac-35-8d

 0m 01.54s: Reg check: Connect type is: 0

 0m 02.24s: connect plugin info : 1:1

 0m 02.46s: Reg check: Times of connecting error is: 0

 0m 02.46s: Reg check: Parse string: ( S:c8eae523c74df3fe26bf9f040847dfc9

 0m 02.48s: Reg check: Option check status-NewWork

 0m 03.12s: Init preview: Begin init preview play engine.

 0m 03.12s: Init preview: Begin init preview play engine(DirectShow).

 0m 03.14s: Init preview: Init DirectShow engine successful.

 0m 03.88s: Burn engine: start init.

 0m 03.88s: Burn engine: set log folder.

 0m 03.88s: DVD: init read settings.

 0m 03.88s: DVD: init write settings.

 0m 04.34s: BD: init read settings.

 0m 04.34s: BD: init write settings.

 0m 04.34s: bd set region B

 0m 04.34s: Burn engine: config engine type-0 begin.

 0m 04.34s: Burn engine: config engine type-0 end.

 0m 04.34s: Burn engine: writer count 3.

 0m 04.34s: Burn engine: 0- H:\ [PIONEER BD-RW   BDR-207D 1.20 (Scsi)].

 0m 04.34s: Burn engine: 1- I:\ [Optiarc DVD RW AD-5240S 1.02 (Scsi)].

 0m 04.34s: Burn engine: 2- L:\ [Audials Tunebite CD-R 1.00 (Scsi)].

 0m 04.34s: Burn engine: end init.

 0m 05.06s: Init process: Init setting page successful.

 0m 05.06s: QtLog Mode = false 

 0m 05.06s: Show ProductsInfo Dlg 2 

 0m 09.55s: Show UI Step 3 

 0m 09.55s: Start show MainUI.

 0m 09.55s: UI manager: switch to Converter mode.

 0m 11.25s: Init process: init main ui successful.

 0m 11.82s: Init process: show main ui successful.

 0m 11.83s: DriveX msg: Init driveX H with I/O mode: 0

 0m 11.83s: DriveX msg: Init driveX I with I/O mode: 0

 0m 11.83s: DriveX msg: Init driveX L with I/O mode: 0

 0m 11.88s: opening drive H

 0m 11.89s: opened i/o

 0m 11.89s: got media type 15

 0m 12.26s: got max lba 20951167

 0m 13.03s: got disc type 20

 0m 13.03s: type Blu-ray BDMV

 0m 13.03s: volume label STARTREK11D1EU

 0m 13.05s: DriveX msg: add media in driveX H.

 0m 13.05s: DriveX msg: send open media msg to thread for driveX H.

 0m 13.06s: opening drive L

 0m 13.06s: opened i/o

 0m 13.06s: got media type 2

 0m 13.07s: got max lba 0

 0m 13.07s: DriveX msg: media open(false) failed in driveX L.

 0m 13.07s: Source manager:open source flag:1,1,1,1,1

 0m 13.07s: opening drive I

 0m 13.08s: opened i/o

 0m 13.08s: Source manager:open source flag:1,1,1,1,1

 0m 13.08s: Source manager:open source flag:1,1,1,1,1

 0m 13.09s: Source manager:open source flag:1,1,1,1,1

 0m 13.10s: Source manager: add source id 0.

 0m 13.11s: bd set region ?

 0m 13.11s: Source open status:DVD Yes, 2231-10-11

 0m 13.11s: Source open status:BD Yes, 2231-10-11

 0m 13.11s: bd set region ?

 0m 13.11s: internal path H:/BDMV/

 0m 13.12s: aacs 1 bd+ 0

 0m 13.72s: got bdmv

 0m 13.75s: got agid 0

 0m 13.83s: sent host cert chal

 0m 13.84s: got drive cert chal

 0m 13.84s: BEC 1

 0m 13.84s: DRIVE_VENDOR 0x0067

 0m 13.89s: got drive key

 0m 15.31s: got host key signature

 0m 15.31s: verified drive signature

 0m 15.31s: verified host signature

 0m 15.36s: sent host signature and key point

 0m 15.36s: got bus key

 0m 15.37s: got volume id

 0m 15.37s: got volume id mac

 0m 15.37s: volume id is correct

 0m 15.37s: got vid

 0m 15.55s: blu-ray 7B7EF2A61C52EF58AF9008C6B4E36F85A2750CAD

 0m 16.05s: cert BEE=0x00 same

 0m 16.61s: D 62B8B0F0

 0m 16.61s: main playlist 00000.mpls

 0m 16.61s: selected region B

 0m 16.61s: bd set region B

 0m 16.62s: got vuk

 0m 16.83s: got unit key 7

 0m 17.51s: StealthyClone with BluPath

 0m 18.68s: got bdmv

 0m 24.67s: got extended bdinfo

 0m 24.67s: opened blu-ray

 0m 24.96s: Cinavia : no cinavia repair data.

 0m 26.02s: Meta : the ownership is E_Meta_Is_Not_Owner.

 0m 26.03s: Source manager: open successful.

 0m 26.07s: Meta : editable flag is META_INFO_EDITABLE_FLAG_NONE

 0m 26.08s: Meta : Load meta info data from server.

 0m 27.43s: Work manager: create Converter work 0 with source 0 and uiinfo 0( title 0 ).

 0m 45.62s: ========WorkAttr::SetSource=======

 0m 45.62s: Source Video Size Original : 1920 x 800 

 0m 45.62s: Source Video Size Display : 1920 x 800 

 0m 45.62s: Source Video FPS : 24000 / 1001 

 0m 45.62s: Source Video Bitrate : 1200 

 0m 45.63s: Source Audio Bitrate : 0 

 0m 45.63s: Source Audio Channels : 6 

 0m 45.63s: Source Audio Volume : 100 

 0m 45.63s: Work Profile : MKV 

 0m 45.87s: Source manager:open source flag:1,1,1,1,1

 1m 12.34s: UILog:OnMsgToolbar_Start

 1m 12.34s: UILog:Msg Start : ready start

 1m 12.34s: UILog:Msg Start : start test run work

 1m 12.35s: UILog:right button to null, work falg = -1

 1m 12.44s: UILog:Msg Start : run work

 1m 12.44s: UILog:Run current Work.

 1m 12.44s: UILog:Begin work Converter.

 1m 12.44s: UILog:Begin work copy or converter.

 1m 12.44s: Start check Blu-ray Ripper register status.

 1m 12.44s: End check Blu-ray Ripper register status: Enable

 1m 12.44s: UILog:start running at thread.

 1m 12.44s: UILog:return flag at start running at thread ok.

 1m 12.47s: OPList at BD Converter : (4113.2),(4352.2),(4610.32),(4618.32),(4624.32)

 1m 12.47s: Blu-ray Converter (3D Plus) check watermark flag: 0

 1m 12.47s: ------------------  convert work begin(1/1)  ------------------ 

 1m 12.47s: start process(1/1)

 1m 12.47s: info: create config(bluray2video)

 1m 12.48s: info: crop value after clone: left = 0 right= 0 top=140 bottom=140 enable=1 mode=1

 1m 12.48s: info: use profile(MKV)

 1m 12.48s: info: bluray playlist(0),angle(0),chapter(1->15),BDAV(no)

 1m 12.48s: info: 3D working_mode(disable), 3D format(sbs_lef_right) 

 1m 12.54s: info: stream input@ Video(4113)[codec(h264) size(1920*1080) fps(24000/1001) interlace(0) duration(7610)sec opcode(compress)]

 1m 12.54s: info: perset file config OK ! 

 1m 12.54s: info: set output video frame_rate(24000/1001)

 1m 12.55s: info: vdecode hevc= 0, h264= 0, vc1= 1, mpeg2= 1, vencode h264= 0, hevc= 0 , plat = 0 

 1m 12.55s: info: stream output Video(4113)[codec(h264) size(1920*800) fps(24000/1001) interlace(0) bitrate(3683) duration(7610)sec]

 1m 12.55s: info: stream input@ Audio(4352)[codec(truehd) channels(6) sample(48000) bitrate(640000) bitdepth(24) opcode(compress)]

 1m 12.56s: info: stream output Audio(4352)[codec(ac3) channels(6) sample(44100) bitrate(256000) bitdepth(16) opcode(compress)]

 1m 12.56s: info: stream input@ SubPicture(4610)[codec(pgssub) language(English) opcode(remux)]

 1m 12.56s: info: stream output SubPicture(4610)[codec(pgssub) language(English)]

 1m 12.56s: info: stream input@ SubPicture(4618)[codec(pgssub) language(English) opcode(remux)]

 1m 12.56s: info: stream output SubPicture(4618)[codec(pgssub) language(English)]

 1m 12.56s: info: stream input@ SubPicture(4624)[codec(pgssub) language(English) opcode(remux)]

 1m 12.56s: info: stream output SubPicture(4624)[codec(pgssub) language(English)]

 1m 12.56s: info: SubMode(Remux) -- Display Only forced Subtitle(false) 

 1m 12.57s: UILog:MsgWork:WorkStatus_Start

 1m 12.57s: info: enable multi-thread software decoder, thread count = 6

 1m 12.58s: info: ex process path= C:/Program Files (x86)/DVDFab 9/fabcore.exe

 1m 12.61s: info: h264_encode: encode param profile(2) level(41) bitrate(3683) crf(-1) interlace(0)

 1m 12.63s: info: processing source(00000.m2ts)

october262

1st - check to make sure that your graphics card drivers are up to date
And that your computer's bluray drive has the latest firmware update.

2nd - try clicking common settings - av codec and switch everything to software Restart dvdfab and retry the disc again.

3dman

Your using firmware on the pioneer drive from 2007 please update it here and try again.

Maddog

Okay, latest nVidia drivers installed and Blu-ray drive firmware updated to 1.6

AV codecs disabled (set to software) and repeated on version 9. Sadly I still get the same problem. It rips for approximately 2% and then just hangs in the rip. No drive activity, no cpu activity etc.

Latest log file:

DVDFab 9.3.2.1 (2017/04/11  22:28:52)



 0m 00.03s: Init Public log : enabled.

 0m 00.03s: Init Private log : finish.

 0m 00.03s: App info: 2016-11-8

 0m 00.03s: App info: 9.3.2.1 9321 Official

 0m 00.06s: Init CrashReportSettings : enabled.

 0m 00.06s: Init DVDInfo_Log : enabled.

 0m 00.06s: Init Qt_Log : disabled.

 0m 00.06s: --- 3D implement select : Use default implement ---

 0m 00.14s: Profile Manager :: Begin Load Profile 

 0m 00.14s: Qt Translator file load success 

 0m 00.14s: App info: client type 2.

 0m 00.17s: MobilePlay load: preload successful.

 0m 00.21s: MobilePlay load: Load successful.

 0m 00.21s: set code page : .0

 0m 00.21s: Init process: Transfer settings successful.

 0m 00.21s: info: check logpath= C:/Users/Iain/Documents/DVDFab9/Log/

 0m 00.23s: info: _check_gpu is running ...

 0m 00.56s: info: check_gpu run successful 

 0m 00.56s: info: recommand= 56, Shrink support= 0, enable= 0, cuda_cap= 1 , cpu_count= 6

 0m 00.56s: GPU check: GPUAccelerate-0X3F

 0m 00.56s: GPU check: GPUAccelerate setting-0X38, 0X38

 0m 00.56s: GPU check: CUDA cap-0X1

 0m 00.56s: GPU check: Support coreavc decode-0

 0m 00.56s: GPU check: Lighting shrink status-0, 0

 0m 00.56s: GPU check: Graphics info 1: NVIDIA Quadro 2000 : 21.21.13.7711 : 2.1

 0m 00.58s: Init process: Load config successful.

 0m 00.58s: Init process: Windows os type is 64bit System Windows 10 Build 14393.

 0m 00.58s: Init process: command line in is 

 0m 00.66s: Reg check: Parse string: ( 2:8263532095 )( 11:8260762964 )( 21:8260762964 )( 22:8260762964 )( OV:9322 )( BV:9320 )( S:f378b0fcab2d829cd8599cf41199780d )

 0m 00.67s: Reg check: Option check status-Local

 0m 00.67s: Reg check: ( HD Decrypter:1:0 )-( DVD to DVD (Gold):1:0 )-( DVD to DVD:1:1 )-( DVD to Mobile:1:1 )-( Blu-ray to Blu-ray:1:0 )-( Blu-ray to Mobile:1:1 )-( File to Mobile:1:0 )-( Blu-ray to DVD:1:0 )-( DVD to Blu-ray:1:0 )-( File to DVD:1:0 )-( File to Blu-ray:1:0 )-( File Mover:1:0 )-( Blu-ray to 3D:1:1 )-( 2D to 3D:1:0 )-( Blu-ray Decrypt:1:0 )-( DVD Decrypt:1:0 )-( CinaviaRemoval HD:1:0 )-

 0m 00.67s: App info: language type ENU.

 0m 00.67s: App info: Install path C:/Program Files (x86)/DVDFab 9/ 

 0m 00.67s: Init process: Set account info to DriveX.

 0m 00.67s: Export Blu-ray source information report : enabled

 0m 00.67s: Init process: Init GPU settings successful.

 0m 00.67s: connect plugin info : start.

 0m 00.99s: Reg check: Times of cinavia connecting error is: 0

 0m 00.99s: Reg check: Start get sys number.

 0m 00.99s: Reg check: Serial number is: 1c-6f-65-ac-35-8d

 0m 00.99s: Reg check: Connect type is: 0

 0m 00.99s: Profile Manager :: End Load Profile 

 0m 01.77s: connect plugin info : 1:1

 0m 02.25s: Reg check: Times of connecting error is: 0

 0m 02.25s: Reg check: Parse string: ( S:018fd1dc21e2cee7feeb8a88e5299cd8

 0m 02.25s: Reg check: Option check status-NewWork

 0m 02.85s: Init preview: Begin init preview play engine.

 0m 02.85s: Init preview: Begin init preview play engine(DirectShow).

 0m 02.85s: Init preview: Init DirectShow engine successful.

 0m 03.63s: Burn engine: start init.

 0m 03.63s: Burn engine: set log folder.

 0m 03.63s: DVD: init read settings.

 0m 03.63s: DVD: init write settings.

 0m 04.11s: BD: init read settings.

 0m 04.11s: BD: init write settings.

 0m 04.11s: bd set region B

 0m 04.11s: Burn engine: config engine type-0 begin.

 0m 04.11s: Burn engine: config engine type-0 end.

 0m 04.11s: Burn engine: writer count 3.

 0m 04.11s: Burn engine: 0- H:\ [PIONEER BD-RW   BDR-207D 1.60 (Scsi)].

 0m 04.11s: Burn engine: 1- I:\ [Optiarc DVD RW AD-5240S 1.02 (Scsi)].

 0m 04.11s: Burn engine: 2- L:\ [Audials Tunebite CD-R 1.00 (Scsi)].

 0m 04.13s: Burn engine: end init.

 0m 04.81s: Init process: Init setting page successful.

 0m 04.83s: QtLog Mode = false 

 0m 04.83s: Show ProductsInfo Dlg 2 

 0m 09.52s: Show UI Step 3 

 0m 09.52s: Start show MainUI.

 0m 09.52s: UI manager: switch to Converter mode.

 0m 11.28s: Init process: init main ui successful.

 0m 11.88s: Init process: show main ui successful.

 0m 11.88s: DriveX msg: Init driveX H with I/O mode: 0

 0m 11.88s: DriveX msg: Init driveX I with I/O mode: 0

 0m 11.89s: DriveX msg: Init driveX L with I/O mode: 0

 0m 11.94s: opening drive H

 0m 11.94s: opened i/o

 0m 11.95s: got media type 15

 0m 12.39s: got max lba 20951167

 0m 13.16s: got disc type 20

 0m 13.16s: type Blu-ray BDMV

 0m 13.16s: volume label STARTREK11D1EU

 0m 13.16s: DriveX msg: add media in driveX H.

 0m 13.17s: DriveX msg: send open media msg to thread for driveX H.

 0m 13.17s: opening drive L

 0m 13.17s: opened i/o

 0m 13.17s: got media type 2

 0m 13.18s: got max lba 0

 0m 13.18s: DriveX msg: media open(false) failed in driveX L.

 0m 13.18s: Source manager:open source flag:1,1,1,1,1

 0m 13.18s: opening drive I

 0m 13.18s: opened i/o

 0m 13.19s: Source manager:open source flag:1,1,1,1,1

 0m 13.19s: Source manager:open source flag:1,1,1,1,1

 0m 13.19s: Source manager:open source flag:1,1,1,1,1

 0m 13.20s: Source manager: add source id 0.

 0m 13.21s: bd set region ?

 0m 13.21s: Source open status:DVD Yes, 2231-10-11

 0m 13.21s: Source open status:BD Yes, 2231-10-11

 0m 13.21s: bd set region ?

 0m 13.21s: internal path H:/BDMV/

 0m 13.22s: aacs 1 bd+ 0

 0m 13.80s: got bdmv

 0m 13.82s: got agid 0

 0m 13.90s: sent host cert chal

 0m 13.91s: got drive cert chal

 0m 13.91s: BEC 1

 0m 13.91s: DRIVE_VENDOR 0x0067

 0m 13.96s: got drive key

 0m 15.15s: got host key signature

 0m 15.15s: verified drive signature

 0m 15.15s: verified host signature

 0m 15.20s: sent host signature and key point

 0m 15.20s: got bus key

 0m 15.20s: got volume id

 0m 15.21s: got volume id mac

 0m 15.21s: volume id is correct

 0m 15.21s: got vid

 0m 15.48s: blu-ray 7B7EF2A61C52EF58AF9008C6B4E36F85A2750CAD

 0m 15.98s: cert BEE=0x00 same

 0m 16.48s: D 62B8B0F0

 0m 16.48s: main playlist 00000.mpls

 0m 16.49s: selected region B

 0m 16.49s: bd set region B

 0m 16.49s: got vuk

 0m 16.69s: got unit key 7

 0m 17.38s: StealthyClone with BluPath

 0m 18.62s: got bdmv

 0m 24.10s: got extended bdinfo

 0m 24.10s: opened blu-ray

 0m 24.32s: Cinavia : no cinavia repair data.

 0m 25.33s: Meta : the ownership is E_Meta_Is_Not_Owner.

 0m 25.33s: Source manager: open successful.

 0m 25.35s: Meta : editable flag is META_INFO_EDITABLE_FLAG_NONE

 0m 25.36s: Meta : Load meta info data from server.

 0m 26.71s: Work manager: create Converter work 0 with source 0 and uiinfo 0( title 0 ).

 0m 43.84s: ========WorkAttr::SetSource=======

 0m 43.84s: Source Video Size Original : 1920 x 800 

 0m 43.84s: Source Video Size Display : 1920 x 800 

 0m 43.84s: Source Video FPS : 24000 / 1001 

 0m 43.84s: Source Video Bitrate : 1200 

 0m 43.84s: Source Audio Bitrate : 0 

 0m 43.84s: Source Audio Channels : 6 

 0m 43.84s: Source Audio Volume : 100 

 0m 43.84s: Work Profile : MKV 

 0m 44.09s: Source manager:open source flag:1,1,1,1,1

 1m 06.82s: UILog:OnMsgToolbar_Start

 1m 06.82s: UILog:Msg Start : ready start

 1m 06.82s: UILog:Msg Start : start test run work

 1m 06.83s: UILog:right button to null, work falg = -1

 1m 06.90s: UILog:Msg Start : run work

 1m 06.90s: UILog:Run current Work.

 1m 06.90s: UILog:Begin work Converter.

 1m 06.90s: UILog:Begin work copy or converter.

 1m 06.90s: Start check Blu-ray Ripper register status.

 1m 06.91s: End check Blu-ray Ripper register status: Enable

 1m 06.91s: UILog:start running at thread.

 1m 06.91s: UILog:return flag at start running at thread ok.

 1m 06.94s: OPList at BD Converter : (4113.2),(4352.2),(4610.32),(4618.32),(4624.32)

 1m 06.94s: Blu-ray Converter (3D Plus) check watermark flag: 0

 1m 11.35s: ------------------  convert work begin(1/1)  ------------------ 

 1m 11.35s: start process(1/1)

 1m 11.35s: info: create config(bluray2video)

 1m 11.36s: info: crop value after clone: left = 0 right= 0 top=140 bottom=140 enable=1 mode=1

 1m 11.36s: info: use profile(MKV)

 1m 11.36s: info: bluray playlist(0),angle(0),chapter(1->15),BDAV(no)

 1m 11.36s: info: 3D working_mode(disable), 3D format(sbs_lef_right) 

 1m 11.37s: info: stream input@ Video(4113)[codec(h264) size(1920*1080) fps(24000/1001) interlace(0) duration(7610)sec opcode(compress)]

 1m 11.37s: info: perset file config OK ! 

 1m 11.37s: info: set output video frame_rate(24000/1001)

 1m 11.37s: info: vdecode hevc= 0, h264= 0, vc1= 0, mpeg2= 0, vencode h264= 0, hevc= 0 , plat = 0 

 1m 11.37s: info: stream output Video(4113)[codec(h264) size(1920*800) fps(24000/1001) interlace(0) bitrate(3683) duration(7610)sec]

 1m 11.37s: info: stream input@ Audio(4352)[codec(truehd) channels(6) sample(48000) bitrate(640000) bitdepth(24) opcode(compress)]

 1m 11.38s: info: stream output Audio(4352)[codec(ac3) channels(2) sample(44100) bitrate(192000) bitdepth(16) opcode(compress)]

 1m 11.38s: info: stream input@ SubPicture(4610)[codec(pgssub) language(English) opcode(remux)]

 1m 11.38s: info: stream output SubPicture(4610)[codec(pgssub) language(English)]

 1m 11.39s: info: stream input@ SubPicture(4618)[codec(pgssub) language(English) opcode(remux)]

 1m 11.39s: info: stream output SubPicture(4618)[codec(pgssub) language(English)]

 1m 11.39s: info: stream input@ SubPicture(4624)[codec(pgssub) language(English) opcode(remux)]

 1m 11.39s: info: stream output SubPicture(4624)[codec(pgssub) language(English)]

 1m 11.39s: info: SubMode(Remux) -- Display Only forced Subtitle(false) 

 1m 11.39s: UILog:MsgWork:WorkStatus_Start

 1m 11.40s: info: enable multi-thread software decoder, thread count = 6

 1m 11.40s: info: ex process path= C:/Program Files (x86)/DVDFab 9/fabcore.exe

 1m 11.44s: info: h264_encode: encode param profile(2) level(41) bitrate(3683) crf(-1) interlace(0)

 1m 11.46s: info: processing source(00000.m2ts)

Maddog

I do appreciate the help guys, much appreciated!

3dman

Make sure the disk is clean and retry with the new updated firmware in the latest Version 10 if that don't work try version 8 still on Fabs. front page.Post the latest version 10 log with your updated firmware so Fab staff can take a look at it when they come to work later tonight if it doesn't work.

Maddog

I don't know if this is of any interest. I gave up on trying to rip Star Trek (the first with Chris Pine as Kirk) and tried Jack Reacher. This appears to be going through now.

Titles successfully ripped:
Deadpool
Edge of Tomorrow
Independence Day Resurgence
Jason Bourne
Spectre
The Martian
X-Men Apocalypse

Titles failed (I believe all for the same reason as described here):
Quantum of Solace
Suicide Squad
Star Trek
X-Men Days of Future Past
The Man From Uncle
The Big Lebowski

All of my discs are clean and in good condition.
If it would assist I can upload the log from when Jack Reacher completes.

Many thanks...

3dman

That won't help as you used 10year old firmware on the drive the graphic card is old with a old version of cuda and that firmware was just updated so all your old info. is really no good not to mention version 9 is no longer supported.

If you want help lets take the Star trek disk and find out why it doesn't work with version 10 (the newest) and all your upgrades to the firmware's if you read all the pioneer's change logs you will see it made changes and improvements to burning blu rays and more support for newer blank disks and speeds for burning them.

1.60 Support New BD-R SL media
(4x Writing : Millenniata)
(6x Writing : Ritek)
1.35 Modification for the BD-R/RE writing problem under the specified condition
1.30 Improvement of the recording quality with BD-R/RE
Improvement of the recording quality with DVD+RW
Improvement of the recording quality with CD-R/RW
1.21 Improvement of the recording quality with BD-R
Support New BD-R LtoH media (6x Writing; : MBI)
Support New DVD+R DL media (8x Writing; : Ritek)
1.20 Fixes the issue that the writing operation with BD-RE takes time in some case.
Improvement of the recording quality with BD-R.

3dman

Try checking copy audio in advanced settings for the star trek movie and try again.

Maddog

Okay, latest news. I ripped Jack Reacher last night using the latest version 10 software and that worked okay.
I tried ripping Star Trek with the exact same settings and that failed (with the usual problem).
I am currently ripping Star Trek using the copy audio switch you suggested and that does now appear to be going through (currently at 10%).
I'll inform you of the progress later this evening.

If this works, would that highlight any possible cause at my end?

Thanks again for your help, much appreciated.

3dman

Seems Fab has a problem converting the Dolby true soundtrack to 2 channel ac-3.
Staff will have to look at this.

Maddog

So, partial success. Star Trek Ripped successfully using the Copy Audio Switch. The bad news is that I'm unable to play any audio when trying to watch the mkv file in Windows (Media Player or Films & TV).
It may be that I need to open a support issue if there are known problems down sampling the Audio stream.

Many thanks.

3dman

Some meda players can't play that soundtrack the free version of Fabs media player can play it from the hard drive.The paid version can play it from disk there's a 30 day free trial for the paid version.:)

90312

Have you tried AAC audio Maddog? AAC audio should play on any player.

Maddog

I have tried the both AAC and AC3. The problem appears to be converting from 5.1 to stereo.
Not looking good right now. The only way I have successfully ripped Star Trek is using the Copy Audio switch in the advanced settings.

Quite frustrating.