I've check my firewall and adjusted all rules pertaining to DVDFab. I've reinstalled DVDFab. I am still having the issue of "Unknown Error Occurred" when the disk is reading. Below is the log:
Does the information below still indicate a server issue? If so, what piece of the log indicates that?
11m 40.97s: set folder E:/BDMV/ with type 2
11m 40.97s: opening folder E:/BDMV/
11m 40.98s: Source manager: add source id 3.
11m 41.00s: bd set region ?
11m 41.00s: Source open status:DVD Yes, 2019-4-9
11m 41.00s: Source open status:BD Yes, 2019-4-9
11m 41.00s: bd set region A
11m 41.00s: opening drive E
11m 41.00s: opened i/o
11m 42.26s: got max lba 22695743
11m 43.38s: got disc type 20
11m 43.58s: internal path E:/BDMV/
11m 44.12s: aacs 1 bd+ 0
11m 46.23s: got bdmv
11m 46.24s: got agid 0
11m 46.28s: sent host cert chal
11m 46.28s: got drive cert chal
11m 46.29s: BEC 1
11m 46.29s: DRIVE_VENDOR 0x0073
11m 46.34s: got drive key
11m 46.34s: got host key signature
11m 46.35s: verified drive signature
11m 46.35s: verified host signature
11m 46.41s: sent host signature and key point
11m 46.41s: got bus key
11m 47.00s: got volume id
11m 47.00s: got volume id mac
11m 47.00s: volume id is correct
11m 47.00s: got vid
11m 47.64s: blu-ray 486A19585B9B6BCF645412B7A7C58C7557C035A5
11m 48.21s: cert BEE=0x00 same
11m 48.55s: ff error: 0
11m 48.56s: failed to open 306
11m 55.25s: Source manager: open failed, delete source id 3.
11m 55.37s: Source manager: select video files for open.
11m 55.37s: Source manager: open source flag:1,0,1,1,1