No hardware acceleration with AMD RX480 and latest dvdfab beta software.

Kic360

I have been trying to figure this out for the last two days.I recently upgraded from my long in the tooth:
AMD Athlon II x4 635
4gb ram
gtx 460
750GB hdd (os)
1Tb media hdd
windows 7 pc

To my latest build of :
5820k
64gb ram
rx 480
250gb ssd (os)
960gb ssd (projects)
256gb ssd (cache)
5tb hdd (export)

I have tried a handful of movies to benchmark the new system with no luck. Dvdfab is set to amd app in settings by default. I tried the Hulk 2008 movie and averaged 17.58fps took nearly 3 hours. Later tried a season bluray of Ballers with settings set to software only and I averaged 70-80fps. I just don't get it.Must be operator error,but I have no idea where to go from here. Any help is appreciated.

signals

Hi kic360,
Please locate and attach a DVDFab internal log session and the fabcheck.log file from you new build. Instructions linked in my sig.

The latest version is 10.0.6.0 (Official) please download and install it. The logs can be from either version.

Kic360

Originally I was using version 10.0.6.0, but wondered if the AMD hardware acceleration only worked on the beta version. This is the DVDFab internal log session.

Kic360

And this is the fabcheck log file from the new build.

Wilson.Wang

Originally I was using version 10.0.6.0, but wondered if the AMD hardware acceleration only worked on the beta version. This is the DVDFab internal log session.
Kic360

0m 01.18s: ATI Stream GPU acceleration for video decoding enabled
0m 01.43s: ATI Stream GPU acceleration for video h264 encoding enabled
The log show, your used amd gpu for decode and encode, it will be not fast.
If your set subtitle from render to remux , it will use ATI Shrink, It will be much fast.

Kic360

I recently tried to backup the same movie again about an hour ago. I'm trying to make all movies compatible with my 3 AppleTv 4 generation, I have in my home. I have a number of movies and tv shows I would love to access through my appleTv, whether using iTunes or plex. Seems like the setting that works for me is to have the software decode and the Rx480 encode ,although I have not been able to compare image quality between software only and the encodes with the Amd RX480. By enabling the gpu for encodes only I went from 17.58fps to 138.22fps,that is more like what I expected. Thanks for the help DvdFab team, I truly appreciate it.