CUDA Failing on Many DVDs

SenorCardgage

I'm re-encoding DVD TV seasons to h.265, and I've noticed that CUDA has failed so far with both of the shows that I have tried (The Red Green Show & Columbo) with every single DVD - it'll start the process but then instantly say "finished" and move onto the next one. The episodes encode just fine if I disable CUDA, but it's obviously significantly slower.

Going through the log, each task ends with:
0m 01.43s: --- connect filter failed(Module_CudaEncode create_cuda_encoder_handle_failed) ---

Attached is a snip-it of the log.

EDIT: I should mention that I am using v10.0.6.5 x64

signals

Hi jessica, please include the complete log session for a particular disc and also the fabcheck.log file.

SenorCardgage

Logs attached.

Wilson.Wang

Hi jessica,

It shows that you are using a laptop.
Please reinstall nvidia dirver with customer mode, check clean install.
Then give a try.

Wilson

SenorCardgage

No luck - did a clean install of all my Nvidia drivers, and that didn't have any effect.

I should note that CUDA seems to work great for a lot of DVDs and BDs, but for TV seasons, it just fails immediately.

Dora

@jessica.olson
1. Open nvidia control panel .
2. Add dvdfab.exe fabprocess.exe to 3d settings like show in pic below.
3. Run dvdfab then give a try.

SenorCardgage

Still no luck. As I mentioned, CUDA works just great with many of my DVDs and BDs, getting upwards of 1000 fps, but it will not work for these two shows (Columbo & The Red Green Show). I tried a third show (Flight of the Conchords), and CUDA worked great, but it still wont work with those other shows.

SenorCardgage

Found another show that CUDA fails on: Scrubs.
Same error: connect filter failed(Module_CudaEncode create_cuda_encoder_handle_failed) ---

Yet I was able to get through all the seasons of the Rockford Files with CUDA enabled, no problem.

TheSteelRider

I seem to be having this exact same problem with version 10.0.6.4 (I've never had this issue before). Currently seeing this with The Emoji Movie (2017) US.

Here is the snippet from dvdfab_internal.log

0m 24.19s: info: recommand= 50339896, Shrink support= 1, enable= 1, cuda_cap= 1 , cpu_count= 8
0m 24.20s: info: vdecode hevc= 1, h264= 1, vc1= 1, mpeg2= 1, vencode h264= 6, hevc= 6 , plat = 5
0m 24.21s: info: stream output Video(4113)[codec(hevc) size(1920*804) fps(24000/1001) interlace(0) bitrate(18506) duration(37)sec fmt(0)]
0m 24.22s: info: stream input@ Audio(4352)[codec(dca) channels(6) sample(48000) bitrate(0) bitdepth(16) opcode(copy)]
0m 24.23s: info: stream output Audio(4352)[codec(dca) channels(6) sample(48000) bitrate(0) bitdepth(16) opcode(copy)]
0m 24.23s: info: stream input@ SubPicture(4608)[codec(pgssub) language(English) opcode(remux)]
0m 24.24s: info: stream output SubPicture(4608)[codec(pgssub) language(English)]
0m 24.25s: info: stream input@ SubPicture(4609)[codec(pgssub) language(English) opcode(remux)]
0m 24.25s: info: stream output SubPicture(4609)[codec(pgssub) language(English)]
0m 24.25s: info: stream input@ SubPicture(4621)[codec(pgssub) language(English) opcode(remux)]
0m 24.26s: info: stream output SubPicture(4621)[codec(pgssub) language(English)]
0m 24.26s: info: SubMode(Remux) -- Display Only forced Subtitle(false)
36m 02.29s: UILog:MsgWork:WorkStatus_Start
0m 24.27s: CUDA h265 GPU acceleration for Lightning-Shrink enabled
0m 24.28s: info: bitmap index = 1
0m 24.28s: info: h265_encode: encode param profile(1) level(40) bitrate(18506) crf(-1)
0m 24.41s: --- connect filter failed(module_hwvtranscode_cuda init_cuda_trans_failed) ---

0m 24.41s: info: delete cuda Lightning-Shrink = 0
0m 24.41s: CUDA GPU acceleration for video decoding enabled
0m 24.47s: CUDA GPU acceleration for video h265 encoding enabled
0m 24.48s: info: h265_encode: encode param profile(1) level(40) bitrate(18506) crf(-1)
0m 24.54s: --- connect filter failed(Module_CudaEncode init_cuda_encode_failed) ---

36m 02.64s: ------------------ convert work finished ------------------
36m 03.64s: Cinavia: Error: con't find pack: _#PACK#_53767408
36m 03.66s: UILog: MsgWork:current work finish: 3
36m 07.62s: UILog: Run Work to end.
36m 07.83s: DriveX msg: remove media in driveX E.
36m 08.88s: Source manager: open source flag:1,1,1,1,1
36m 29.41s: Source manager: open source flag:1,0,1,1,1

SenorCardgage

TheSteelRider, what happens when you try doing the encode with DVDFab 9? I get the same error with v9.3.2.1 as I get with v10.0.6.5 x64.

Also, have you tried any TV shows?

h1jfg

I'm having the same problem with 10.0.6.5 Video Convertor and NVidia GTX1060 (latest drivers, Windows 7 64-Bit)
I'm trying to re-encode existing TV episodes (1080p, x264, mkv) to H265.
When using CUDA, conversions complete instantly and say "finished" but there is no output. I have tried H265 and H265 10Bit and both have the same issue.

TheSteelRider

Jessica, I have not tried v9.x and I have not tried TV shows

TheSteelRider

Forgot to upload my fabcheck_internal.log ... here it is.

I'm running Windows 10 with a GTX 960 Ti. I did recently (couple weeks ago) update my Nvidia drivers to v.388.00 from v.387.92. Perhaps there is some connection there. Although, I also just updated DVDFab to 10.0.6.4 (from 10.0.6.2) as well, so I sort of updated both since the last time CUDA worked.

TheSteelRider

*** UPDATE *** 10.0.6.2 WORKS

Luckily, each time I update DVDFab, I assure I separately download and keep the installer. I re-installed 10.0.6.2 and now CUDA works just fine on the discs that it failed with under 10.0.6.4. So, some change between 10.0.6.2 and 10.0.6.4 broke CUDA HVEC encoding.

Here is the dvdfab_internal.log snippet with Annabelle Creation failing under 10.0.6.4 then succeeding under 10.0.6.2

DVDFab 10.0.6.4 (2017/11/10 16:43:17)
...
4m 03.19s: opening drive D
4m 03.91s: opened i/o
4m 03.99s: got media type 15
4m 06.64s: got max lba 15397727
4m 11.82s: got disc type 20
4m 11.82s: type Blu-ray BDMV
4m 11.83s: volume label ANNABELLE_CREATION
...
0m 12.00s: CUDA h265 GPU acceleration for Lightning-Shrink enabled
0m 12.01s: info: bitmap index = 1
0m 12.01s: info: h265_encode: encode param profile(1) level(40) bitrate(16388) crf(-1)
0m 12.12s: --- connect filter failed(module_hwvtranscode_cuda init_cuda_trans_failed) ---

DVDFab 10.0.6.2 (2017/11/11 08:02:40)
...
0m 05.08s: opening drive D
0m 05.08s: scene data: delete file C:/Users/shawn/AppData/Roaming/DVDFab10/SceneData/3b1fc0a1-6b52-4642-b216-6438902989ec.SceneData.xml result=1
0m 05.09s: opened i/o
0m 05.09s: scene data: delete dir C:/Users/shawn/AppData/Roaming/DVDFab10/SceneData/3b1fc0a1-6b52-4642-b216-6438902989ec result=0
0m 05.09s: got media type 15
0m 05.10s: before exec()
0m 05.53s: got max lba 15397727
0m 06.24s: got disc type 20
0m 06.24s: type Blu-ray BDMV
0m 06.24s: volume label ANNABELLE_CREATION
...
0m 12.01s: info: SubMode(Remux) -- Display Only forced Subtitle(false)
3m 29.91s: UILog:MsgWork:WorkStatus_Start
0m 12.03s: CUDA h265 GPU acceleration for Lightning-Shrink enabled
0m 12.03s: info: bitmap index = 1
0m 12.04s: info: h265_encode: encode param profile(1) level(40) bitrate(11159) crf(-1)
0m 12.17s: info: processing source(00042.m2ts)

SenorCardgage

I have narrowed down my specific issue... Apparently CUDA encoding fails when "Deinterlacing" is unchecked (as I generally prefer to have my equipment do the deinterlacing on playback rather than during the original encoding). When "Deinteralcing" is checked, CUDA encoding works properly and does not error out.

Wilson.Wang

I have narrowed down my specific issue... Apparently CUDA encoding fails when "Deinterlacing" is unchecked (as I generally prefer to have my equipment do the deinterlacing on playback rather than during the original encoding). When "Deinteralcing" is checked, CUDA encoding works properly and does not error out.
jessica.olson

Hi Jessica.olson,

Thanks for your detail info. Great help.
This is from our developer.
Nvidia driver does not support interlaced frame encode for most video cards on windows, even on Pascal (like GTX1050).
Your setting h265 interlaced encode is not support by nvenc code. And there are something wrong in the code, we will fix the error, and it will use soft interlace encode automatic.
like now in h264 interlaced encode.

Wilson

Wilson.Wang

*** UPDATE *** 10.0.6.2 WORKS

Luckily, each time I update DVDFab, I assure I separately download and keep the installer. I re-installed 10.0.6.2 and now CUDA works just fine on the discs that it failed with under 10.0.6.4. So, some change between 10.0.6.2 and 10.0.6.4 broke CUDA HVEC encoding.

Here is the dvdfab_internal.log snippet with Annabelle Creation failing under 10.0.6.4 then succeeding under 10.0.6.2

DVDFab 10.0.6.4 (2017/11/10 16:43:17)
...
4m 03.19s: opening drive D
4m 03.91s: opened i/o
4m 03.99s: got media type 15
4m 06.64s: got max lba 15397727
4m 11.82s: got disc type 20
4m 11.82s: type Blu-ray BDMV
4m 11.83s: volume label ANNABELLE_CREATION
...
0m 12.00s: CUDA h265 GPU acceleration for Lightning-Shrink enabled
0m 12.01s: info: bitmap index = 1
0m 12.01s: info: h265_encode: encode param profile(1) level(40) bitrate(16388) crf(-1)
0m 12.12s: --- connect filter failed(module_hwvtranscode_cuda init_cuda_trans_failed) ---

DVDFab 10.0.6.2 (2017/11/11 08:02:40)
...
0m 05.08s: opening drive D
0m 05.08s: scene data: delete file C:/Users/shawn/AppData/Roaming/DVDFab10/SceneData/3b1fc0a1-6b52-4642-b216-6438902989ec.SceneData.xml result=1
0m 05.09s: opened i/o
0m 05.09s: scene data: delete dir C:/Users/shawn/AppData/Roaming/DVDFab10/SceneData/3b1fc0a1-6b52-4642-b216-6438902989ec result=0
0m 05.09s: got media type 15
0m 05.10s: before exec()
0m 05.53s: got max lba 15397727
0m 06.24s: got disc type 20
0m 06.24s: type Blu-ray BDMV
0m 06.24s: volume label ANNABELLE_CREATION
...
0m 12.01s: info: SubMode(Remux) -- Display Only forced Subtitle(false)
3m 29.91s: UILog:MsgWork:WorkStatus_Start
0m 12.03s: CUDA h265 GPU acceleration for Lightning-Shrink enabled
0m 12.03s: info: bitmap index = 1
0m 12.04s: info: h265_encode: encode param profile(1) level(40) bitrate(11159) crf(-1)
0m 12.17s: info: processing source(00042.m2ts)
TheSteelRider

Hi SteelRider,

Thanks for your info,
The high bitrate setting cause fail in h265 encode, We reprodueced your issue, will fix ASAP.

Wilson.

TheSteelRider

Hi SteelRider,

Thanks for your info,
The high bitrate setting cause fail in h265 encode, We reprodueced your issue, will fix ASAP.

Wilson.

Wilson.Wang

Thank you! I just updated to 10.0.6.8 (x64) and it appears fixed!