I do have the HD decrypter installed but it says the dvd is encrypted
kenpachizero
Where does DVDFab HD Decrypter have the information that a DVD is encrypted ?
You should have the DVDFab GUI since you have DVDFab Converter.
If you select the
italiac "i" for the DVD you will see information like in the info.txt file I will post as an attachment.
To check to see if you are using DVDFab HD Decrypter in the drop down for common settings.
This is selected in the upper right corner of the GUI.
There is a bar over an arrow.
Go down to License Info and select it.
It should show if you have used the trial of DVD Copy.
If you have I believe it will say "Expired".
At the bottom of the list it will have HD Decrypter and sat "Never Expire".
If it shows "Never Been Used" on the DVD Copy line you have not used the trial.
That being said.
DVDFab HD Decrypter should decrypt this DVD not just tell you the DVD is encrypted.
The only DVDs that DVDFab HD Decrypter won't decrypt are "New Releases" newer than 60 days.
The other exception is if the specific DVD you are working with is not supported .
If that is the case I believe all you need to do is report this to DVDFab support.
Again the DVD has to have been released at least 60 days.