Very strange BLACK SCREEN problem

mrnqrv

I am testing for weeks now and tried all different settings on all different media and hardware. I hope someone is here to give a little direction. The goal is UHD BLU-RAY TO BD-50 FULL MENU
Dvdfab 64 is doing the conversion with CUDA without any problems. The problem start when you give the copy to a hardware player by example Sony UBP-X800 or XBOX ONE X, and try to get to the main film. A conversion with movie only is always fine and without any problems.

80% of my backups get stuck into a black screen just before the menu comes. On software players the BD-50 is perfect with menu and no black screens. 20% of the backups is working correctly, also on the harware players. I tried all kind of configuration, but the black screen stays.

Has anyone tried this also? Or do most of you make the backup without menu? I think there is almost nothing more to try for me, but that will mean that the feature to backup a UHD to BF-50 with FULL menu is not realistic?

Mona

Hello,

Please try to use Software encoding rather than CUDA for the conversion to BD50 Full Disc and then playback the result again and see if it will make a difference.

Meanwhile, please post the latest dvdfab_internal.log file and fabcheck_internal.log file here to help check the problem.

Regards,
Mona

mrnqrv

I will do that. But are you sure that the coding technique has any influance on the structure? The software decoding takes much longer, but I will start an example and in the meanwhile I will get the log files.

mrnqrv

These are the files.

mrnqrv

Example started. I cant imagine that cuda will break the structure on the disc. Maybe you see something in the files. The software encoding has started.

mrnqrv

In the mean time, are there people that have succes stories with this? Compress a full UHD to BD-50 with full menu. Or is it correct that hardly anyone does this.

mrnqrv

Software encoding finished after 48 hour. Like I predicted with no succes. Same black screen on the same spot. What's next to do? I refuse to believe this isn't possible, because it's a standard feature from dvdfab64. On the other hand, we still have zero succes stories here.

mrnqrv

So resume.

procedure:

- Dvdfab FULL UHD to FULL BD-50 with full menu. CUDA or SOFTWARE no difference.
- Burn with Dvdfab engine or IMGBURN
- Play the outcome on hardware bluray UHD players

results:

about 80% is not working, the others are fine with menu and all.

Problem:

Disc is loading and after the logo from the disc (a bar or some other logo) just before the menu must appeare, the screen goes in black.
When you then try a remote commando like forward or menu button the player says
this operation is currently prohibited for this disc Can someone try this procedure?

Mona

Hello,

Thank you for your update.

Please list some of the movies that have this problem, we will try to get the same movie to reproduce the problem, thank you again.

Regards,
Mona

mrnqrv

Ok, here are a few that DO NOT work:

man of steel
spiderman 3
atomic blond
the shallows
unforgiven

And here a few that DO WORK

mazerunner 1
ice age 5
furious seven

Mona

Thank you for the info. We will get back to you as soon as possible.

Regards,
Mona

mrnqrv

I can imagine that this is not solved in a few days. But maybe you tell me when you reproduced the fault? Then I know I can stop trying until the issue is solved.

RiotRay

I've re-encoded a lot of UHD and I can confirm this problem definetly. I tried to look for a pattern for those discs that get stuck in a boot screen....but no luck so far.
It seems right now the only solution is to get rid of the menus.

Kind regards

mrnqrv

I've re-encoded a lot of UHD and I can confirm this problem definetly. I tried to look for a pattern for those discs that get stuck in a boot screen....but no luck so far.
It seems right now the only solution is to get rid of the menus.

Kind regards
RiotRay

Can you tell me on what player you test the discs? Because it is very possible, but not on all standalone players like it seems.

mrnqrv

Thank you for the info. We will get back to you as soon as possible.

Regards,
Mona
Mona

Maybe you can tell us here when the fault is reproduced, so we know its not a fault on our side.

I can add a few movies to the list that work/dont work on the Sony UPB-X800

Ok, here are a few that DO NOT work:

man of steel
spiderman 3
atomic blond
the shallows
unforgiven
Salt
furious seven
The bourne supremecy

And here a few that DO WORK

mazerunner 1
ice age 5
furious seven
Tombraider 1

Maybe an important note. With a few versions older DVDFAB the disc would stuck in the boot (Like after a loading logo) and then black screen.
With the newest version of DVDFAB I dont even see that anymore, just black screen from the start of the disc.

LowDead

Tested The Shallows BD50 now on my standalone Samsung UBD-K8500. Firstly it came out a little bit undersized (~5GB), but that could be an oversaturation of the encoder. It works great in DVDFab Player 5. In my Samsung it tries to load the menu, but gets stuck at 15-20%. Could this be some sort of JAVA problem? Also noticed it lacked the original CERTIFICATE folder, but don't know the importance of that and as I don't have a drive that could read the original disc I couldn't check that out.

//LD

mrnqrv

I can confirm this exactly on my k8500. load is stuck at 20% never the less the Samsung k8500 is getting 9 out of 10 discs right, the Sony x800 is getting 2 out of 10 discs right. this is a nasty bug and a main feature. We use this Dvdfab feature to run the BD50 creations on our standalone UHD players. Only the software players on a PC like Fabplayer runs all the creations well but not the standalone players.

LowDead

Redid Unforgiven to BD25 instead and this time no minor stutters, so definately problems with max bitrate even on BD50.

//LD

mrnqrv

Then we are a long way from perfect when we talk about UHD to BD50 full menu.
- Max bitrate outside BD specs.
- many titles not loading on standalone players.

RiotRay

@mrnqrv

I'm using Oppo 203 for playback. Most of my re-encodes do in fact work, but sadly about 1 in 10 doesn't.
The "Man in Black" triology for example.
Here is a short list of titles, that won't get past a "black bootscreen" that I've compiled so far:
Kick-Ass
Fate of the Furious
The great Gatsby
Dark Crystal
Ice Age 5
Ferdinand
A few good men
pineapple express

and all of "Christopher Nolan" titles (Batman Triology, Inception, etc.)

Kind regards