Failed to open Blu-ray Disc

jackson1988

This disc is from a new release of Japanese album. At first passkey is trying to analyze the disc, but it still cannot be finished after 10 minutes then started to analyze again.

The log file is as attached. Please be aware it is showed User Cancelled because I found it retrying to analyze every 10 minutes.

Wilson.Wang

Hi,

Please retry and tell me the result, thanks!

Please upload all the files of the original disc except the *.m2ts file if still have the problem.

Wilson

jackson1988

Hi,

It works properly now, thanks for you staff work.

jackson1988

Hi,

I purchased a new released BD on 11/07 cannot be opened.
Log file is as attached. The condition I encountered is same as last time on 10/14. Please check it.

signals

The problem is the same, apparently these are obscure discs of some sort and Passkey can't find the data it needs to open them. The developers will need to check it and may need some additional files from your disc.

Also, please flush your Passkey log folder. To accomplish this,
1) Close Passkey
2) On your PC go to ...\username\(My)Documents\DVDFab Passkey and delete the folder named Log.
Passkey will create a new one when you restart it.

jackson1988

Flushed log file is as attached. I have also copied the whole files except .m2ts you may have to do a little study on it.

PS. Both Blu-ray discs are published by GNCA and combined with album/single release.

The whole files except .m2ts files:

signals

Thanks jackson, sorry you had a problem with this. The developers will pick up the files when office opens.

Mona

Flushed log file is as attached. I have also copied the whole files except .m2ts you may have to do a little study on it.

PS. Both Blu-ray discs are published by GNCA and combined with album/single release.

The whole files except .m2ts files:

jackson1988

Fixed, please try again and feedback, thank you.

jackson1988

It works now, thank you very much.