I was able to backup this title back in January of this year with then version 10.0.7.7 (x64). However, I have learned that sometimes a read error can be produced if the specific decryption used is not supported. I backed up the 2D version, so 3D version may not yet be supported. You should probably attached your log files so support staff can troubleshoot. (They may need additional files and will ask for it if needed). Sometimes it can also just be a badly pressed disc (which could still play ok in a standalone player).
Are you getting read errors with multiple new discs? Could it be your drive? If you have a software player installed, do they play ok on that?
Something else to try : Try making a clone copy on your hard drive (choose "Keep Protection") and then try to rip from the protected ISO. Since, I believe, no decryption is involved in protected clone copy, if the disc copies fine when cloning, then it is likely just not yet supported for decryption. If it encounters error during clone copy, it might be a bad disc or drive issue. Btw, what version of DVDFab are you using?
