Btw, did you try the offline installer for the latest version of 11? Updating within the app has been problematic for me in version 11, so will usually do offline. I do recall seeing that when one of the very few times I did try the update within the app, it showed available update as 11.0.0.3 and then tried to install 11.0.0.7, or something like that, but then I had other problems and errors with that (install crashed and wouldn't even install), so I opted to use the offline installer, as I usually do. Also remember that what may work in one environment may not work in another, so someone reporting "Gee golly gosh, I had no problem updating" does not offer a solution. Each one of our environments is somewhat unique even running the same OS and same Fab version, simply due to hardware differences, other programs installed, AV program used, etc. etc. etc. So try the offline installer if you haven't tried that. And again, try the device manager method I suggested. That has solved a myriad of problems for me over the years, even where Fab is not involved. There are several IO options that can be used in Windows to access the drives, and I believe removing through device manager and letting windows re-install resets something, but it has always solved issues for me where I had drives access problems. It is not common (at least for me) but it has happened from time to time.