Problems of reproduction of UHD Creator.

ACLA2016

Good Morning,

I get in touch with you to let you know that the UHD that I make with the UHD creator module gives problems, when I play them with Movie server they go well until you decide to advance or delay them, since at that moment they get caught and there is no way .
These I create them directly with an own MKV extracted directly of the UHD of origin, I pass them to MKV to be able to incorporate to these the audio and subtitles Castellanos that the UHD does not take of origin.
Do not work burned to disk of 100 GB in my Panasonic DMP-UB700 UHD player, which supports playback of these discs, and the few that if they work will jerk, the subtitles are fixed, and continuously locked.
In the Oppo player, which supports the playback of Full UHD via USB, not all work either, and if they do it will jerk, the subtitles are fixed, and continuously locked, and if you have Dolby Vision this does not jump .
I am waiting for you to tell me something about it in order to solve the issue, since today it is of little use to have bought this module.
Movies with which I have tried.

Schindler's List
Hacksaw Ridge
Atomic Blonde
John Wick: Chapter Two
Oblivion
BlacKkKlansman
A Simple Favor
The Spy Who Dumped Me
Lucy
The Hunger Games
Hell Fest
Hell or High Water

regards

Ashley

Hi, please send us dvdfab_internal log, thanks. The default location for log file is: C:\Users\User Name\My Documents\DVDFab11\Log

ACLA2016

Hi, please send us dvdfab_internal log, thanks. The default location for log file is: C:\Users\User Name\My Documents\DVDFab11\Log
Ashley

Attach dvdfab internal.log

ACLA2016

Is there any new abance about this problem described? regards

ACLA2016

Then I leave the report that gives me UsEac3To to check all UHD resulting from UHD Creator. As you can see the videos of these are not recognized. I hope that soon we can have a solution to this problem, as well as what another colleague says to be able to include in these the correct chapters.

eac3to v3.34
command line: "C:\Users\PC\Desktop\eac3to_x64_v 3.34 + UsEac3to_v1.2.9\eac3to.exe" "N:\FULL UHD\Un pequeño favor \BDMV\PLAYLIST\00000.mpls" 1) -check -progressnumbers -log="C:\Users\PC\Desktop\eac3to_x64_v 3.34 + UsEac3to_v1.2.9\UsEac3to\UsEac3To.log"
------------------------------------------------------------------------------
M2TS, 2 video tracks, 6 audio tracks, 2 subtitle tracks, 1:56:50
1: Chapters, 16 chapters
2: h265/HEVC, unknown parameters
3: h265/HEVC, unknown parameters
4: TrueHD/AC3, English, 7.1 channels, 48kHz
(embedded: AC3, 5.1 channels, 640kbps, 48kHz)
5: DTS Master Audio, Spanish, 5.1 channels, 24 bits, 48kHz
(core: DTS, 5.1 channels, 1509kbps, 48kHz)
6: AC3, English, 2.0 channels, 192kbps, 48kHz, 23ms
7: AC3, English, 2.0 channels, 224kbps, 48kHz, dialnorm: -27dB, 23ms
8: AC3, English, 2.0 channels, 192kbps, 48kHz, dialnorm: -27dB
9: AC3, English, 2.0 channels, 192kbps, 48kHz, 23ms
10: Subtitle (PGS), English
11: Subtitle (PGS), Spanish
Bitstream parsing for tracks 2 and 3 failed.
Demuxing these tracks may still produce correct results - or not.
[a07] Extracting audio track number 7...
[s11] Extracting subtitle track number 11...
[s10] Extracting subtitle track number 10...
[a05] Extracting audio track number 5...
[a09] Extracting audio track number 9...
[a06] Extracting audio track number 6...
[a08] Extracting audio track number 8...
[a04] Extracting audio track number 4...
Subtitle track 10 contains 1 caption.
Subtitle track 11 contains 1 forced caption.
eac3to processing took 17 minutes, 16 seconds.
Done.

Ashley

@ACLA2016

Please try with the latest version of DVDFab 11.0.2.7 at http://www.dvdfab.cn/download.htm and check if the output file can be played with a software player. If yes, then play with DVDFab Movie Server to see the result.

Still fails, please send us dvdfab_internal log as attachment for troubleshooting, the default location for log file is: C:\Users\User Name\My Documents\DVDFab11\Log

Also, what is the SDK on your DVDFab Movie Server? Please go to Settings > About to find the version number.

Ashley

Please also play the file from the latest DVDFab version in Panasonic DMP-UB700 UHD and Oppo and tell us the result, thanks.

ACLA2016

Please also play the file from the latest DVDFab version in Panasonic DMP-UB700 UHD and Oppo and tell us the result, thanks.
Ashley

Good Morning, Below I detail the result obtained when creating UHD Blu-ray from an MKV generated from the Blu Ray Original, in this MKV I have only modified the audio ac3 5.1 Spanish Latin and Subtitles by the DTSHD Master Audio 5.1 and subtitles Castellanos del Blu Ray of Spain , perfectly synchronized for the UHD edition, all this I have done with the latest version of DVD Fab 11.0.2.8. The result is that the Bitrate of it differs from the Original UHD.

ORIGINAL

DISC INFO:

Disc Title: HELL_OR_HIGH_WATER_UHD BLURAY
Disc Size: 80,123,678,874 bytes
Protection: AACS2
Extras: Ultra HD, BD-Java
BDInfo: 0.7.5.3 (compatible layout created by DVDFab 11.0.2.8)

PLAYLIST REPORT:
Name: 00801.MPLS
Length: 1:42:17.297 (h:m:s.ms)
Size: 69,695,815,680 bytes
Total Bitrate: 90.85 Mbps

(*) Indicates included stream hidden by this playlist.

VIDEO:
Codec Bitrate Description
----- ------- -----------
MPEG-H HEVC Video 74233 kbps 2160p / 23.976 fps / 16:9 / Main 10 @ Level 5.1 @ High / 4:2:0 / 10 bits / HDR10 / BT.2020 /
* MPEG-H HEVC Video 7724 kbps 1080p / 23.976 fps / 16:9 / Main 10 @ Level 5.1 @ High / 4:2:0 / 10 bits / Dolby Vision / BT.2020 /

UHD CREATOR

DISC INFO:

Disc Title: COMANCHERIA
Disc Size: 72,353,639,996 bytes
Protection: AACS2
Extras: Ultra HD
BDInfo: 0.7.5.3 (compatible layout created by DVDFab 11.0.2.8)

PLAYLIST REPORT:
Name: 00000.MPLS
Length: 1:42:17.297 (h:m:s.ms)
Size: 72,353,421,312 bytes
Total Bitrate: 94.31 Mbps
(*) Indicates included stream hidden by this playlist.

VIDEO:
Codec Bitrate Description
----- ------- -----------
MPEG-H HEVC Video 74240 kbps 2160p / 23.976 fps / 16:9 / Main 10 @ Level 5.1 @ High / 4:2:0 / 10 bits / HDR10 / BT.2020 /
* MPEG-H HEVC Video 7732 kbps 1080p / 23.976 fps / 16:9 / Main 10 @ Level 5.1 @ High / 4:2:0 / 10 bits / Dolby Vision / BT.2020 /

I have also mapped this with UsEac3to and still giving the same result does not recognize any of the two video tracks.

eac3to v3.34
command line: "C:\Users\PC\Desktop\eac3to_x64_v 3.34 + UsEac3to_v1.2.9\eac3to.exe" "H:\COMANCHERIA\Blu-ray\COMANCHERIA\BDMV\PLAYLIST\00000.mpls" 1) -check -progressnumbers -log="C:\Users\PC\Desktop\eac3to_x64_v 3.34 + UsEac3to_v1.2.9\UsEac3to\UsEac3To.log"
------------------------------------------------------------------------------
M2TS, 2 video tracks, 4 audio tracks, 3 subtitle tracks, 1:42:17
1: Chapters, 16 chapters
2: h265/HEVC, unknown parameters
3: h265/HEVC, unknown parameters
4: DTS Master Audio, English, 5.1 channels, 24 bits, 48kHz
(core: DTS, 5.1 channels, 1509kbps, 48kHz)
5: DTS Master Audio, Spanish, 5.1 channels, 24 bits, 48kHz
(core: DTS, 5.1 channels, 1509kbps, 48kHz)
6: AC3 Surround, English, 2.0 channels, 224kbps, 48kHz
7: AC3 Surround, English, 2.0 channels, 224kbps, 48kHz
8: Subtitle (PGS), English
9: Subtitle (PGS), English
10: Subtitle (PGS), Spanish
Bitstream parsing for tracks 2 and 3 failed.
Demuxing these tracks may still produce correct results - or not.
[a07] Extracting audio track number 7...
[s08] Extracting subtitle track number 8...
[a06] Extracting audio track number 6...
[a04] Extracting audio track number 4...
[s09] Extracting subtitle track number 9...
[a05] Extracting audio track number 5...
[s10] Extracting subtitle track number 10...
Subtitle track 8 contains 1 caption.
Subtitle track 9 contains 1 caption.
Subtitle track 10 contains 1 forced caption.
eac3to processing took 7 minutes, 29 seconds.
Done.

Tested with Power DVD18 and the result is not optimal, it is heard but not displayed, if it is in DVDFab Player, which is the only one that works well until you go back or fast forward, then it is blocked. Played in M9702 V2 multimedia and recognizes Dolby Vision, but it blocks after 9:47. Burned in 100 GB disc, tested in Panasonic DMP-UB900 Player, I have also tried the reproduction of it through USB in oppo player UDP 205, and in neither of them and it works correctly, it stops, it goes and comes the voice, in order that we continue with the same problems.

Attachment dvdfab_internal

regards

Ashley

Good Morning, Below I detail the result obtained when creating UHD Blu-ray from an MKV generated from the Blu Ray Original, in this MKV I have only modified the audio ac3 5.1 Spanish Latin and Subtitles by the DTSHD Master Audio 5.1 and subtitles Castellanos del Blu Ray of Spain , perfectly synchronized for the UHD edition, all this I have done with the latest version of DVD Fab 11.0.2.8. The result is that the Bitrate of it differs from the Original UHD.

ORIGINAL

DISC INFO:

Disc Title: HELL_OR_HIGH_WATER_UHD BLURAY
Disc Size: 80,123,678,874 bytes
Protection: AACS2
Extras: Ultra HD, BD-Java
BDInfo: 0.7.5.3 (compatible layout created by DVDFab 11.0.2.8)

PLAYLIST REPORT:
Name: 00801.MPLS
Length: 1:42:17.297 (h:m:s.ms)
Size: 69,695,815,680 bytes
Total Bitrate: 90.85 Mbps

(*) Indicates included stream hidden by this playlist.

VIDEO:
Codec Bitrate Description
----- ------- -----------
MPEG-H HEVC Video 74233 kbps 2160p / 23.976 fps / 16:9 / Main 10 @ Level 5.1 @ High / 4:2:0 / 10 bits / HDR10 / BT.2020 /
* MPEG-H HEVC Video 7724 kbps 1080p / 23.976 fps / 16:9 / Main 10 @ Level 5.1 @ High / 4:2:0 / 10 bits / Dolby Vision / BT.2020 /

UHD CREATOR

DISC INFO:

Disc Title: COMANCHERIA
Disc Size: 72,353,639,996 bytes
Protection: AACS2
Extras: Ultra HD
BDInfo: 0.7.5.3 (compatible layout created by DVDFab 11.0.2.8)

PLAYLIST REPORT:
Name: 00000.MPLS
Length: 1:42:17.297 (h:m:s.ms)
Size: 72,353,421,312 bytes
Total Bitrate: 94.31 Mbps
(*) Indicates included stream hidden by this playlist.

VIDEO:
Codec Bitrate Description
----- ------- -----------
MPEG-H HEVC Video 74240 kbps 2160p / 23.976 fps / 16:9 / Main 10 @ Level 5.1 @ High / 4:2:0 / 10 bits / HDR10 / BT.2020 /
* MPEG-H HEVC Video 7732 kbps 1080p / 23.976 fps / 16:9 / Main 10 @ Level 5.1 @ High / 4:2:0 / 10 bits / Dolby Vision / BT.2020 /

I have also mapped this with UsEac3to and still giving the same result does not recognize any of the two video tracks.

eac3to v3.34
command line: "C:\Users\PC\Desktop\eac3to_x64_v 3.34 + UsEac3to_v1.2.9\eac3to.exe" "H:\COMANCHERIA\Blu-ray\COMANCHERIA\BDMV\PLAYLIST\00000.mpls" 1) -check -progressnumbers -log="C:\Users\PC\Desktop\eac3to_x64_v 3.34 + UsEac3to_v1.2.9\UsEac3to\UsEac3To.log"
------------------------------------------------------------------------------
M2TS, 2 video tracks, 4 audio tracks, 3 subtitle tracks, 1:42:17
1: Chapters, 16 chapters
2: h265/HEVC, unknown parameters
3: h265/HEVC, unknown parameters
4: DTS Master Audio, English, 5.1 channels, 24 bits, 48kHz
(core: DTS, 5.1 channels, 1509kbps, 48kHz)
5: DTS Master Audio, Spanish, 5.1 channels, 24 bits, 48kHz
(core: DTS, 5.1 channels, 1509kbps, 48kHz)
6: AC3 Surround, English, 2.0 channels, 224kbps, 48kHz
7: AC3 Surround, English, 2.0 channels, 224kbps, 48kHz
8: Subtitle (PGS), English
9: Subtitle (PGS), English
10: Subtitle (PGS), Spanish
Bitstream parsing for tracks 2 and 3 failed.
Demuxing these tracks may still produce correct results - or not.
[a07] Extracting audio track number 7...
[s08] Extracting subtitle track number 8...
[a06] Extracting audio track number 6...
[a04] Extracting audio track number 4...
[s09] Extracting subtitle track number 9...
[a05] Extracting audio track number 5...
[s10] Extracting subtitle track number 10...
Subtitle track 8 contains 1 caption.
Subtitle track 9 contains 1 caption.
Subtitle track 10 contains 1 forced caption.
eac3to processing took 7 minutes, 29 seconds.
Done.

Tested with Power DVD18 and the result is not optimal, it is heard but not displayed, if it is in DVDFab Player, which is the only one that works well until you go back or fast forward, then it is blocked. Played in M9702 V2 multimedia and recognizes Dolby Vision, but it blocks after 9:47. Burned in 100 GB disc, tested in Panasonic DMP-UB900 Player, I have also tried the reproduction of it through USB in oppo player UDP 205, and in neither of them and it works correctly, it stops, it goes and comes the voice, in order that we continue with the same problems.

Attachment dvdfab_internal

regards
ACLA2016

Thanks for the feedback.

It has been submitted to the QA team to test. Any news, we will keep you updated.