UHD Ripper - Does it just not work? At all?

darkuni

I'm buying lots of 4k discs as the prices are coming down.

I bought the Lifetime AIO DVDFab so I could deal with this new media.

So far the following titles all HANG at 11 or 12% (doesn't appear to matter what the output is, passthough, mp4.sdr ... doesn't matter).

- Gladiator (tested with every mode, HW/SW on/off, deprotected to HDD first, full battery of tests - the rest are all just mp4.sdr with my normal config)
- Terminator 2
- John Wick
- Ghostbusters (12%)
- 2 Fast 2 Furious
- Starship Troopers
- Pet Semetary
-

I've ripped the files down off the disc and tried converting them after they have been deprotected. I've upgraded my graphics card drivers. I've posted my logs. My discs are brand new. They aren't scratched or dirty. They are from multiple retailers. They are from multiple publishers. I'm using the latest version of DVDFab. I've tried no HW acceleration.

I don't feel I'm seeing traction on my issues.

MakeMKV works fine. The discs rip down to local files fine. The drive is UHD Friendly. I check all the boxes. OTHER products seem to be working (I don't want MKV passthrough - as I've stated numerous times; so the products that "work" - don't work for ME). It doesn't appear I'm alone with issues. It appears to be DVDFab product-centric.

Or there is something wrong with my system that every single title seems to die in the same place.

I'm begging for some help here. I've included my logs for today's session. The 2 Fast 2 Furious I pulled the disc out at 11% before cancelling - so that's why there is a "read error".

Nik_Simpson

I've ripped something around 90 UHD disks so far, so the problem has to be something with your setup

darkuni

Oddly that sort of gives me some comfort. Now if I could get support to help me figure out what it is?

darkuni

I've ripped something around 90 UHD disks so far, so the problem has to be something with your setup
Nik_Simpson

Can you share what output type you use .. your settings ..?

Nik_Simpson

MKV 10bit H.265, ~14K bitrate with audio passthrough. Have you tried copying to the hard disk first?

Nik_Simpson

To be honest, with all of them failing around the same point, I'd suspect a bad UHD drive, nothing else makes sense.

darkuni

I have a full copy of Gladiator on the PC - deprotected. SAME behavior.

I'd suspect the drive too .. other than it fails identical when ripping off the hard drive.

Oh and MakeMKV works 100% too. Drive or local. So I rule out the drive. The only common issue is DVDFab. Well, and my hardware.

darkuni

Terminator 2 (using disc)

Used recommended settings:

11% stalled:

Gladiator (deprotected on the hard drive)

Used same settings.

Stalled at 11%:

Again, would be happy to buy a new drive, but I do not believe it is the source of the issue.

Faith

Your bit rate is very low for a 4k disk try taking off the customized setting and use the high quality instead.see if it makes a difference also make sure your cuda card has the latest firmware.

Nik_Simpson

What graphics are you using? Do you have another PC you can try it on?

darkuni

I have a GTX-980. I tried various format - including passthroughs.

Nik_Simpson

Does the PC have onboard graphics as well, I've been using Intel's GPU which may not be as fast as the GTX, but seems to work well for GPU-accelerated ripping. Also, maybe something in the install is corrupt, have you tried removing & reinstalling DVDfab?

Nik_Simpson

So this is probably a dumb question, but what filesystem are you using on the disk you are ripping to FAT or NTFS? FAT (FAT32) has a maximum file size of 4GB

darkuni

Update: I decided to leave Gladiator ripping overnight. I mean, I've sat there at 11% for 20+ minutes - but why not eliminate any chance of a UI inconsistency? Looking like it is STUCK but it is really still working with inaccurate progress?

I woke up this morning to find out that the movie DID finally convert - the first step took like 40 minutes (assuming that's the 11%). In the end, it took nearly 5 hours - which in itself isn't the big deal.

The big deal is that it chews up nice and speedy to 11% ... sits there with FPS rate dropping to 0, estimated time being nowhere near accurate .. and then at some point seems to take off again.

I appreciate everyone hopping on this.

I guess this issue (per se) is "closed" - but can anyone tell me if THEY sit at 11% for 40 minutes? Maybe everyone is "rip at night in bed" so you never see this?

Thank you again.

Nik_Simpson

No, I've never seen it pause like that, I get consistent FPS throughout the ripping process

Mobe1969

Have you ever tried just doing a copy, eg to ISO either full disc or main movie only? Or with the pass through, were you doing pure UHD pass through, eg M2TS? I've personally only used M2TS passthrough or iso, and no speed issues on those. And my laptop is pretty low power (eg I can't even play a UHD on it without it struggling).

ScottyD72

The GTX 980 does not support native H.265 encode/decode. I ran into the same problem where my movies would seem to stop ripping 11% or 12%. If you open Task Manager and click on the Performance tab you will notice your CPU pegged at 100% while your GPU is probably idle, which means all the encode/decode is being done via software/CPU. I switched to an RTX 2060 and now when I rip a movie my CPU is ~20% and my GPU is ~60% plus my rip time goes from ~5hrs to ~40mins.

You can find the info about NVIDIA Graphic cards here:
https://forums.geforce.com/default/topic/981372/geforce-basics/which-gpus-support-hevc-a-k-a-h-265-/

https://developer.nvidia.com/video-encode-decode-gpu-support-matrix

Happy ripping

signals

Scotty's post (above) is correct, The 980 is not suitable for h265. If you want UHD 4k discs to process as fast as BDs, you will need to upgrade graphics hardware and may want to consider a higher-horsepower platform in general if you do a large quantity. Below are the MINIMUM requirements for UHD Ripper on the DVDFab website:

Windows 10/8.1/8/7 (64-bit)
4GB of RAM and above
200GB of free hard disk space
A 4K UHD Blu-ray Drive
For the 4K HW Acceleration to work, you need:
Either the CPUs from Intel Kaby Lake series and above;
Or, the video cards from NVIDIA GeForce GTX 1050 series and above
Live Internet connection required to register DVDFab (little network traffic used)

For equivalent to BD-rip performance, I would recommend

Intel 8th gen CPU i7 or better
nvidia GTX 1080 or better
8GB RAM or better

Note that these upgrades will be good for everything you do on your PC.