Problem with "Dumbo" 3D form BD to create a ISO-file

grossini

Hi there,
i am coming from the german forum. I´ve got the follow problem. I´ve created succesful an ISO file - only main movie from the current Disney movie "Dumbo". The result is, when i tried to play it from my Himedia 900b Mediaplayer, i´ve seen only a blck screen. It looks than the mediaplayer thinks it was an actual movie file, because i can see the lenght and the chapters. I can skip in the chapters and so on. From the 3rd chapter on, i can hear the voices and music but only some words and little bit of noise, i am in an endless loop with the sound. Hope this information is enough to fix the problem and please excuse my english.

In the attachement you will find the log data. Thank you very much for your help.

Kind regards

signals

Hi grossini,
Sorry for the problem, please try to play it on your PC with VLC, PowerDVD or the DVDFab Media Player and tell us if it has any different result. It would also help if you scan the ISO with the free BDInfo tool and attach the text file results to a post. The English is fine, no problem :).

grossini

Disc Title: Dumbo - Blu-ray 3D
Disc Label: DUMBO
Disc Size: 38,321,401,428 bytes
Protection: AACS
Extras: Blu-ray 3D
BDInfo: 0.7.5.5

Notes:

BDINFO HOME:
Cinema Squid (old)

UniqProject GitHub (new)

INCLUDES FORUMS REPORT FOR:
AVS Forum Blu-ray Audio and Video Specifications Thread

WARNING: Report is incomplete because: Scan has not been run.

********************
PLAYLIST: 00000.MPLS
********************

<--- BEGIN FORUMS PASTE --->
[code]
Total Video
Title Codec Length Movie Size Disc Size Bitrate Bitrate Main Audio Track Secondary Audio Track
----- ------ ------- -------------- -------------- ------- ------- ------------------ ---------------------
00000.MPLS AVC 1:51:57 0 38,321,401,428 0.00 0.00 DD AC3 5.1 512Kbps
[/code]

[code]

DISC INFO:

Disc Title: Dumbo - Blu-ray 3D
Disc Label: DUMBO
Disc Size: 38,321,401,428 bytes
Protection: AACS
Extras: Blu-ray 3D
BDInfo: 0.7.5.5

PLAYLIST REPORT:

Name: 00000.MPLS
Length: 1:51:57.210 (h:m:s.ms)
Size: 0 bytes
Total Bitrate: 0.00 Mbps

VIDEO:

Codec Bitrate Description
----- ------- -----------
MPEG-4 AVC Video 0 kbps Left Eye / 1080p / 23.976 fps / 16:9 / High Profile 4.1
MPEG-4 MVC Video 0 kbps Right Eye

AUDIO:

Codec Language Bitrate Description
----- -------- ------- -----------
Dolby Digital Audio German 512 kbps 5.1 / 48 kHz / 512 kbps / DN -27dB

SUBTITLES:

Codec Language Bitrate Description
----- -------- ------- -----------
Presentation Graphics German 0.000 kbps

FILES:

Name Time In Length Size Total Bitrate
---- ------- ------ ---- -------------
00800.SSIF 0:00:00.000 1:51:57.210 0 0

CHAPTERS:

Number Time In Length Avg Video Rate Max 1-Sec Rate Max 1-Sec Time Max 5-Sec Rate Max 5-Sec Time Max 10Sec Rate Max 10Sec Time Avg Frame Size Max Frame Size Max Frame Time
------ ------- ------ -------------- -------------- -------------- -------------- -------------- -------------- -------------- -------------- -------------- --------------
1 0:00:00.000 0:02:49.460 0 kbps 0 kbps 00:00:00.000 0 kbps 00:00:00.000 0 kbps 00:00:00.000 0 bytes 0 bytes 00:00:00.000
2 0:02:49.460 0:03:56.611 0 kbps 0 kbps 00:00:00.000 0 kbps 00:00:00.000 0 kbps 00:00:00.000 0 bytes 0 bytes 00:00:00.000
3 0:06:46.072 0:04:37.694 0 kbps 0 kbps 00:00:00.000 0 kbps 00:00:00.000 0 kbps 00:00:00.000 0 bytes 0 bytes 00:00:00.000
4 0:11:23.766 0:05:10.226 0 kbps 0 kbps 00:00:00.000 0 kbps 00:00:00.000 0 kbps 00:00:00.000 0 bytes 0 bytes 00:00:00.000
5 0:16:33.993 0:02:46.499 0 kbps 0 kbps 00:00:00.000 0 kbps 00:00:00.000 0 kbps 00:00:00.000 0 bytes 0 bytes 00:00:00.000
6 0:19:20.492 0:06:47.740 0 kbps 0 kbps 00:00:00.000 0 kbps 00:00:00.000 0 kbps 00:00:00.000 0 bytes 0 bytes 00:00:00.000
7 0:26:08.233 0:01:38.097 0 kbps 0 kbps 00:00:00.000 0 kbps 00:00:00.000 0 kbps 00:00:00.000 0 bytes 0 bytes 00:00:00.000
8 0:27:46.331 0:03:21.451 0 kbps 0 kbps 00:00:00.000 0 kbps 00:00:00.000 0 kbps 00:00:00.000 0 bytes 0 bytes 00:00:00.000
9 0:31:07.782 0:04:01.241 0 kbps 0 kbps 00:00:00.000 0 kbps 00:00:00.000 0 kbps 00:00:00.000 0 bytes 0 bytes 00:00:00.000
10 0:35:09.023 0:05:35.960 0 kbps 0 kbps 00:00:00.000 0 kbps 00:00:00.000 0 kbps 00:00:00.000 0 bytes 0 bytes 00:00:00.000
11 0:40:44.984 0:05:59.942 0 kbps 0 kbps 00:00:00.000 0 kbps 00:00:00.000 0 kbps 00:00:00.000 0 bytes 0 bytes 00:00:00.000
12 0:46:44.927 0:03:39.010 0 kbps 0 kbps 00:00:00.000 0 kbps 00:00:00.000 0 kbps 00:00:00.000 0 bytes 0 bytes 00:00:00.000
13 0:50:23.937 0:06:51.327 0 kbps 0 kbps 00:00:00.000 0 kbps 00:00:00.000 0 kbps 00:00:00.000 0 bytes 0 bytes 00:00:00.000
14 0:57:15.265 0:04:37.860 0 kbps 0 kbps 00:00:00.000 0 kbps 00:00:00.000 0 kbps 00:00:00.000 0 bytes 0 bytes 00:00:00.000
15 1:01:53.126 0:05:25.658 0 kbps 0 kbps 00:00:00.000 0 kbps 00:00:00.000 0 kbps 00:00:00.000 0 bytes 0 bytes 00:00:00.000
16 1:07:18.784 0:02:52.881 0 kbps 0 kbps 00:00:00.000 0 kbps 00:00:00.000 0 kbps 00:00:00.000 0 bytes 0 bytes 00:00:00.000
17 1:10:11.665 0:04:36.192 0 kbps 0 kbps 00:00:00.000 0 kbps 00:00:00.000 0 kbps 00:00:00.000 0 bytes 0 bytes 00:00:00.000
18 1:14:47.858 0:03:17.197 0 kbps 0 kbps 00:00:00.000 0 kbps 00:00:00.000 0 kbps 00:00:00.000 0 bytes 0 bytes 00:00:00.000
19 1:18:05.055 0:09:50.840 0 kbps 0 kbps 00:00:00.000 0 kbps 00:00:00.000 0 kbps 00:00:00.000 0 bytes 0 bytes 00:00:00.000
20 1:27:55.895 0:09:13.636 0 kbps 0 kbps 00:00:00.000 0 kbps 00:00:00.000 0 kbps 00:00:00.000 0 bytes 0 bytes 00:00:00.000
21 1:37:09.532 0:02:31.568 0 kbps 0 kbps 00:00:00.000 0 kbps 00:00:00.000 0 kbps 00:00:00.000 0 bytes 0 bytes 00:00:00.000
22 1:39:41.100 0:04:21.511 0 kbps 0 kbps 00:00:00.000 0 kbps 00:00:00.000 0 kbps 00:00:00.000 0 bytes 0 bytes 00:00:00.000
23 1:44:02.611 0:07:54.599 0 kbps 0 kbps 00:00:00.000 0 kbps 00:00:00.000 0 kbps 00:00:00.000 0 bytes 0 bytes 00:00:00.000

STREAM DIAGNOSTICS:

File PID Type Codec Language Seconds Bitrate Bytes Packets
---- --- ---- ----- -------- -------------- -------------- ------------- -----
00800.SSIF 4114 (0x1012) 0x20 MVC 4.129 0 0 0
00800.SSIF 4113 (0x1011) 0x1B AVC 4.129 0 0 0
00800.SSIF 4352 (0x1100) 0x81 AC3 deu (German) 4.129 0 0 0
00800.SSIF 4608 (0x1200) 0x90 PGS deu (German) 4.129 0 0 0

[/code]
<---- END FORUMS PASTE ---->

QUICK SUMMARY:

Disc Title: Dumbo - Blu-ray 3D
Disc Label: DUMBO
Disc Size: 38,321,401,428 bytes
Protection: AACS
Playlist: 00000.MPLS
Size: 0 bytes
Length: 1:51:57.210
Total Bitrate: 0.00 Mbps
Video: MPEG-4 AVC Video / 0 kbps / Left Eye / 1080p / 23.976 fps / 16:9 / High Profile 4.1
Video: MPEG-4 MVC Video / 0 kbps / Right Eye
Audio: German / Dolby Digital Audio / 5.1 / 48 kHz / 512 kbps / DN -27dB
Subtitle: German / 0.000 kbps

grossini

Hi Signals, thank you for your help. I´ve puted the iso into a virtual drive and tried to use it by vlc Player and DVDDab Player. In VLC it doesnt work but by DVDFab Player yes.And here you get the result of BDInfo. Hope it helps.

Kind regards

signals

Hi grossini,
Thanks for the BDInfo output. If Fab Player is OK with it then in most cases DVDFab should be also. The devs will need to check it.

grossini

Thank you, Signals

signals

You are welcome, I sent them a link to your thread. Monitor it and your forum PM inbox in case they need additional information.

D780

[QUOTE=JL2803..German Forum]Hallo!

Ich habe das gleiche Problem bei sämtlichen 3D Filmen. Entweder die Filme hängen bei der Wiedergabe und haben ein pixeliges Bild oder es gibt einfach nur einen schwarzen Bildschirm.
Bei normalen Blu Rays ohne 3D sowie UHD Filmen gibt es keine Probleme. Das Problem tritt auch nur auf, wenn ich den Hauptfilm raus ziehe. Wenn ich die Blu Ray komplett auf die Festplatte ziehe wird die einwandfrei abgespielt. Ich habe nun v11.0.5.5 deinstalliert und v11.0.4.9 installiert. Damit geht das ganze wieder einwandfrei. Wenn es hilfreich ist könnte ich bis zum Wochenende noch höhere Versionen testen um raus zu finden ab welcher genau die Probleme anfangen.

MfG[/QUOTE]

Google Translate

Hi!

I have the same problem with all 3D movies. Either the movies hang during playback and have a pixelated image or there is just a black screen.
With normal Blu Rays without 3D as well as UHD movies there are no problems. The problem only occurs when I pull out the main movie. If I pull the Blu Ray completely onto the hard disk, it plays perfectly. I have now uninstalled v11.0.5.5 and installed v11.0.4.9. This is the whole thing flawless again. If it helps, I could test even higher versions by the weekend to find out from which exactly the problems start.

Kind regards

Mona

Google Translate

Hi!

I have the same problem with all 3D movies. Either the movies hang during playback and have a pixelated image or there is just a black screen.
With normal Blu Rays without 3D as well as UHD movies there are no problems. The problem only occurs when I pull out the main movie. If I pull the Blu Ray completely onto the hard disk, it plays perfectly. I have now uninstalled v11.0.5.5 and installed v11.0.4.9. This is the whole thing flawless again. If it helps, I could test even higher versions by the weekend to find out from which exactly the problems start.

Kind regards
D300

Hi D300, please help confirm with the user where he/she playback the output, specify the player, also, the dvdfab_internal.log file and fabcheck_internal.log file are needed. Thank you.

Faith

Mona: I tested this using the very latest version of Fab if copying any 3d iso on hard drive extracting main movie from full disk iso to main movie iso using (full 3d in copy Mode in advanced options) has the playback problem.VLC thinks theirs copy protection in it and doesn't play the main movie iso other players Fab versions 3&5 media players,MPC-BE, Play it but with pixalation and freeze frames.Side by side 3d not effected just full 3d.

Update-Further testing seems the iso making is the problem as a main movie extracted ok and played ok if not a iso.

signals

To test this, write to a folder from DVDFab and try using ImgBurn in Build mode to make the ISO.

grossini

Hi Signals, which one of us do you mean? Faith, me or both of us?

Faith

Test confirmed the full 3d iso made with Imgburn works fine and plays in 3d in Power dvd and 2d in the other players.
All you need do is switch burn engines in Fab blu ray settings from Fab burner to Imgburn as Imgburn can also burn 3d movies for the quick fix then staff can see whats wrong with the Fab burner building 3d iso's in copy main movie from full 3d iso to main movie 3d iso.

D780

when trying to order the 3D ISO I get this message. With ImgBurn this does not work for me

Faith

D300:
You need to download the free program IMG BURN and have it on the hard drive then change Fab settings in burn engine for blu rays.Once like this Fab auto opens Img burn and burns the disk to hard drive or burner what ever you have Fab set for and then closes it when done for you.

Faith

I burned it to hard drive not to disk after on hard drive you can burn with img burn in iso build mode to burn a disk if that message keeps coming up in Fab.

Faith

D300: you can just use version 10 of fab or version 11 (11.0.4.9) reported to work until this gets fixed.

Mona

Mona: I tested this using the very latest version of Fab if copying any 3d iso on hard drive extracting main movie from full disk iso to main movie iso using (full 3d in copy Mode in advanced options) has the playback problem.VLC thinks theirs copy protection in it and doesn't play the main movie iso other players Fab versions 3&5 media players,MPC-BE, Play it but with pixalation and freeze frames.Side by side 3d not effected just full 3d.

Update-Further testing seems the iso making is the problem as a main movie extracted ok and played ok if not a iso.
Faith

Hi Faith, thank you for the feedback, I have passed the 3D iso playback issue to our developer for checking.

grossini

D300:
You need to download the free program IMG BURN and have it on the hard drive then change Fab settings in burn engine for blu rays.Once like this Fab auto opens Img burn and burns the disk to hard drive or burner what ever you have Fab set for and then closes it when done for you.
Faith

i´ve got image burn on my hard drive and get the same message as D300, when trying to change the burning engine.

Faith

This is because your trying to burn a iso 3d to (disk) with Fab directly.Make a main movie 3d FOLDER with Fab copy from the full 3d iso that's already made on the hard drive, put it on the HARD DRIVE desktop with Imgburn set in Fab for blu rays

Now you have a 3d file that should play fine in media players and on the hard drive this is what you were trying to do not burn a disk but once this file is working ok then you can put back in Fab and make a iso of the 3d folder done this way that message shouldn't come up even if it did you can do this with imgburn only using build mode to make the 3d iso. If you need a 3d main movie ISO as format in media player use clone/burn mode in Fab to make iso and output to hard drive.You can burn a disk but it may only stream in 3d and not play as a regular blu ray 3d disk does the player may say can't read a file on disk just open disk to stream folder and play the stream file with 3d player this will play in 3d.

This was only done this way as a test to see what the problem was and not really a work around and you need not do this at all.Just use Fab version 10 or the version 1.1..4.9 That was said to work until Fab fixes this.