HiI have an Italian series that when I put into my DVD player I can click to turn on Subtitles. When I rip it the subtitles don't appear.Currently under Subtitles I have English selected but nothing happens. The only other options I have are None, Forced and add externalThere are only 3 files on the disc both episodes together or each as individuals. Any advice would be great.

1. How many subtitle options are available for choosing when playback? Please playback the source disc, and display the subtitle list to check it first. 2. Are you using Copy or Ripper? If Ripper, which subtitle mode, remux, render or extract?3. Please specify the name of the Italian series and post the dvdfab_internal.log file for analyzing too. Thanks.

Hi MonaSeries is Inspector Montalbano complete collection 1-8When you load the disc it just asks Subtitles on/offI'm using RipperSubtitles are set to - Remus VobSubI've attached the log file as well.J

Hi MonaI've just tried another seies and have the same thingSeries - The Out-Laws (aka Cult)Same settings as above It shouws the subtitles when previewingI've attached the log as wellI hope all this info helps

I could not reproduce the issue with our source. Please try it this way:1. Use Copy-Main Movie mode to copy several chapters of the main movie title, be sure to include the subtitle.2. Playback the chapter copy, make sure subtitles can be played well.3. Load the chapter copy to Ripper to convert again.4. If the output MP4 still has the same missing subtitle issue, please send this chapter copy to our FTP, we will test it and see where the problem is. Please attach the latest log file too.Thanks.

Hi MonaI've exported the disc as you said and when I played it no subtitles.Can you resend me the info to upload and the files you wantJ

I have sent the FTP info via PM, please kindly check, thank you.

Hi MonaSorry for the delay I've replied to your PM and have uploaded the file files.J

I have downloaded the file and tested it, but encounter a different issue with your source, I am having the developers checking it now, any news, I will update you. Thank you for your support and patience.

Hi MonaThat's great I'll wait to hear back from youJ

Hi Mona and news on the subtitle problem? I have another disc that has the same issue. It's an English series called Tinker Tail Soldier Spy. The first episode has a set of subtitles about 20 mins in but they won't display what ever setting I use.ThanksJ

Subtitles not displaying

Outback_Jon

try clicking common settings - AV Codecs - switch everything to software,uncheck lighting recording & lighting shrink restart dvdfab and retry your subtitle conversion again. see if that works.
october262

That works. But it is a tediously slow work-around, and not a fix. 70 FPS from CPU conversion.

But it does prove that the issue isn't with my source files.

paulserr

using Ripper 12.0.4.1 for a UHD dolby vision disk. I no longer see "direct render to video" as an option, which i used to see previously. Anyone else see this? a fix?

Mona

using Ripper 12.0.4.1 for a UHD dolby vision disk. I no longer see "direct render to video" as an option, which i used to see previously. Anyone else see this? a fix?
paulserr

Hello, which profile did you use? If you choose one subtitle only, the render option should be available.

paulserr

using Theater (MP4,4K.DolbyVision,H265.10Bit). i am picking only 1 subtitle (english). only selection i see is MODE: remux into file, extract to idx and extract to SRT. In the column next to it is a selection for SRT subtitle or VobSub Subtitle.

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