Potential Fix for DRM removal?

Justin

nope it isnt working iTunes 12.9 or lower versions installed

https://www.tuneskit.com/m4v-converter/reference.html

slottedpig

nope it isnt working iTunes 12.9 or lower versions installed

https://www.tuneskit.com/m4v-converter/reference.html
Justin

Yes I can confirm this, i have newest itunes installed in seperate folder and ran SCOOB! just now....no dice.
Any ideas what to do if this never gets fixed?

bbbank

After follow your step, It was failed after converitng 1 file only.

I have another tried by installing - Ukeysoft Apple Music Converter 6.7.3 - then trial use it (30 days trial and limit 3 mins. converter)

after use this convert 1 or 2 file (You may need to re-login apple music again and authorized compuster again)

then reopen DVDFab DRM removal module again.

Finally it works. (But sometimes it was failed but I redo to use Ukeysoft Apple Music Converter 6.7.3 to convert 1 or 2 files again then it back to work again)

Pythonline

Hi,

I've tried all the steps above, and I've had very limited success. If I queue up more than 1 video, most of them fail. Any solution to this?

Thanks

Pythonline

Hi,

I've tried all the steps above, and I've had very limited success. If I queue up more than 1 video, most of them fail. Any solution to this?

Thanks
Pythonline

Anything on this?

october262

Anything on this?
Pythonline

have you tried the tip in post #1 of this thread ??

Pythonline

have you tried the tip in post #1 of this thread ??
october262

Yes, I tried every step of that. I've also sat at my computer watching the program run and unlike KidJoe's post, I am not getting any sort of prompt.

I'd say the conversion fails about 70% of the time.

dreamin47

Just finished downloading two movies today The Legion and She Never Died, DRM worked fine, one thing I did noticed and changed on my end was, My internet security is by Norton NO problem with them but another program by Advance system care that has their own little ways to provide security once I found them and turned them off no more freeze ups so far. If you have a internet security program turn off windows security and any other that might be trying to help protect.

signals

This is excellent advice. The absolute worst thing you can have on a pc is a security/anti-anything program that does not notify you when it blocks something. Get Malwarebytes, set it for persistent notifications and turn off everything else, especially Windows Defender.

Pythonline

I only have Malwarebytes active, I found a feature in the settings menu called "Allow List". I added DVDFab Downloader to it (C:\Program Files (x86)\DVDFab Downloader\DVDFab Downloader.exe) and the first movie I tried worked the first time. I unfortunately don't have any other movies to try at this time, but I'm hoping that fixed the problem.

Pythonline

I only have Malwarebytes active, I found a feature in the settings menu called "Allow List". I added DVDFab Downloader to it (C:\Program Files (x86)\DVDFab Downloader\DVDFab Downloader.exe) and the first movie I tried worked the first time. I unfortunately don't have any other movies to try at this time, but I'm hoping that fixed the problem.
Pythonline

Ok, so this didn't actually fix the problem. I bought another movie and tried to DRM remove it, but it failed 3 times before finally converting.

slottedpig

This is excellent advice. The absolute worst thing you can have on a pc is a security/anti-anything program that does not notify you when it blocks something. Get Malwarebytes, set it for persistent notifications and turn off everything else, especially Windows Defender.
signals

Can we please get an update from the company if this product will be updated soon?

Mona

Can we please get an update from the company if this product will be updated soon?
slottedpig

Our developer is working on it and has made some progress, but there are still some issues we need to fix, please kindly wait a bit longer, thank you in advance.

slottedpig

Our developer is working on it, and we have made some progress, but there are still some issues we need to fix, please kindly wait a bit longer, thank you in advance.
Mona

Thank you! This is the update I think many of us were hoping for.

KidJoe

Just a follow up... all through this thread I was talking about removing DRM from videos... My Desktop PC fails while my Surface Pro 3 continues to work....

Today I tried removing DRM from an album purchase using my Desktop. It worked flawlessly. I do see the "box" popup, like iTunes was being launched in the background, just as the percent meter starts moving. I do not see that "box" in the background for movies.

Why would this what seems to be "iTunes in the background" only happen for Music, but not Movies?

PS: no I have not got around to formatting and re-installing Windows like I had hoped.

PPS: when watching Task Manager and trying to remove DRM from videos, I *DO* see an iTunes and Mobile Device Helper (32bit), show under DRMRemover! So something is happening.

jayjaynz

Before I found this thread I had emailed DVDFab to advise I was having exactly the same issues as users here. I was sent a reply outlining steps to take for a fix, which involved other things mentioned here. I followed them to the letter, but was still having the same issue. That's how I ended up here - I confess I was annoyed at paying NZ100 for a product that didn't work without taking many steps that are not mentioned on the product website (which still didn't work).
But reading through this thread, I saw @KidJoe mention a SurfacePro. I am lucky enough to have a 'main' laptop and a SurfacePro4 which has very little installed on it (no iTunes or DVD Fab). So I did a clean install of both products (recommended iTunes version) and copied my (purchased) TV Series files into the iTunes media folder. I am happy to say the conversion worked first time.

I am puzzled though - the TV series and a movie I converted are no longer available for download in the Store, nor are they in my iTunes library. They are still .m4v files in my iTunes media folder, but do not appear in the iTunes library anymore. They have gone from my Apple TV library, and the store shows I haven't purchased them (as in I can't download without paying for them again). Yet when I look in my account purchase history the purchase is there.
Does anyone have any insight into what happens when the files are converted, and why they aren't available for download any more? Or could this be unrelated to the conversion? FYI I do have more than one Apple ID.

KidJoe

....I am puzzled though - the TV series and a movie I converted are no longer available for download in the Store, nor are they in my iTunes library. They are still .m4v files in my iTunes media folder, but do not appear in the iTunes library anymore. They have gone from my Apple TV library, and the store shows I haven't purchased them (as in I can't download without paying for them again). Yet when I look in my account purchase history the purchase is there.
Does anyone have any insight into what happens when the files are converted, and why they aren't available for download any more? Or could this be unrelated to the conversion? FYI I do have more than one Apple ID.
jayjaynz

This isn't related to the conversion/DRM removal. At least if it is, I've never experienced it.

After removing DRM, all my "purchased" movies are still listed in iTunes and available for me to download. And I use purchased in quotes because what I consider purchases are movies where I redeemed the Digital Code that came in a Bluray Disc i bought, OR I actually purchased the movies directly via iTunes or other digital store that is linked via MoviesAnywhere.

jayjaynz

This isn't related to the conversion/DRM removal. At least if it is, I've never experienced it.

After removing DRM, all my "purchased" movies are still listed in iTunes and available for me to download. And I use purchased in quotes because what I consider purchases are movies where I redeemed the Digital Code that came in a Bluray Disc i bought, OR I actually purchased the movies directly via iTunes or other digital store that is linked via MoviesAnywhere.
KidJoe

Thank you - it may be related to different iTunes IDs in that case :-)

KidJoe

So I'm still troubleshooting DRM Removal for Videos on my Primary PC.. (i decided to hold off formatting and re-loading Windows on this PC until after I upgrade its CPU/Motherboard, if/when the i9-10900K becomes available).

Just to recap...

My Primary PC (call it PC #1, its an i7-8700K w/GTX1660ti graphics), uses Norton Security Suite for AV/Firewall - is having issues.
My Surface Pro 3 (Core m3) using Norton Security Suite for AV and Firewall. is not.
My Secondary PC (call it PC #2, is an i7-6700K using onboard Intel U630 graphics) which is used as my MediaServer does not have iTunes or DVDFab installed.is using Windows Defender for AV and Firewall.

Just because the i7-6700k is faster than the M3 of the SurfacePro3, I installed DVDFab and iTunes on PC#2. Upon first launch of DRM Remover, Windows Firewall gave a prompt asking me to allow or not with check boxes for Public and Private networks. I allowed on both. And was able to remove DRM from movies.

That made me consider checking firewall settings between my Surface Pro3 and PC#1. Under Settings -> Program Control, the SurfacePro3 listed DRM Removal, DVDFab and DVDFab Updater. #1 PC only had DVDFab listed.

So, on PC#1 made sure that the following were listed and set to ALLOW..
C:\Program Files\DVDFab 11\DRMRemoval.exe
C:\Program Files\DVDFab 11\DVDFab64.exe
C:\Program Files\DVDFab 11\FabUpdate.exe

PC#1 is now working (again).

What is odd is that when I disabled Norton on PC#1 (for 4hours) and tested, it still failed. So I don't really know *IF* making sure to allow these apps fixed it, or if its just a coincidence.

Lothian

I gave up. The conversion worked sometimes and not others. Took from 1 to 10 tries to get a single file to convert. I tried all kinds of ways of starting and stopping iTunes, having it force stopped or doing it myself, starting it twice, starting it during conversion, many things looked like they were working but in the end were just fooling me. Tried using an old version of iTunes and thought I had it fixed but in the end it was no better. I gave up and purchased a competing product. Works perfectly every time. I am a big supporter of DVDFAB's products, but this one has disappointed me. The competing product just installed and worked, no fuss.

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