Curiosity Stream only downloading trailers

Pythonline

I've been trying to download from Curiosity Stream (I have premium) I've tried both the mobile and PC Apps, however, when I open the files, all I am getting is the trailer for the video, not the video itself.

Any thoughts?

signals

The url may be pointing to the trailer. Try entering it in your browser and see if it plays the trailer or the full episode. Also, submit the log file after processing one of these.

october262

if curiosity stream is anything like youtube premium that require you to log in
then the dvdfab downlowder may not work - https://forum.dvdfab.cn/forum/software-support-english/youtube-to-mp3-youtube-video-downloader/379534-unable-to-download-playlist-from-youtube-premium

Pythonline

I've attached the log file, it looks like it's not downloading a trailer but roughly the first 2 minutes of the video.

if curiosity stream is anything like youtube premium that require you to log in
then the dvdfab downlowder may not work - https://forum.dvdfab.cn/forum/software-support-english/youtube-to-mp3-youtube-video-downloader/379534-unable-to-download-playlist-from-youtube-premium
october262

I thought of that as well, but DVDFab Downloader specifically lists Curiosity Stream as one of the sites it works with.

Mona

Hi [B]Pythonline[/B], we are trying to reproduce the problem you reported, any news, I will update you.

Pythonline

if it helps, I attached my log. Near the bottom I'm seeing this, which might be where the problem is

2084 07:35:00 Warning: YouTubeDL: Media Fetch error out: "curiositystream 2131" "Man's First Friend_1920x1080.mp4" NoneType: None

Also, if it matters, the video I am trying to download is "Man's First Friend"

multicast

Any update on this issue? I'm having the same problem and there has been 2 releases since this post without any resolution.

Pythonline

Any update on this issue? I'm having the same problem and there has been 2 releases since this post without any resolution.
multicast

Can you attach your logs as well? Perhaps the more logs they have the better chance they have of finding the issue.

Pythonline

Is there any update on this?

Mona

Is there any update on this?
Pythonline

Please check PM, thank you.

multicast

Sorry didn't get a chance to upload logs, my computer motherboard died and I just got my new one. Any update on this?

Mona

Sorry didn't get a chance to upload logs, my computer motherboard died and I just got my new one. Any update on this?
multicast

We need some more info to help check the issue with Curiosity Stream, please kindly check forum PM, thanks.

multicast

I replied to your PM. Please update me on your progress when you can.

october262

form what i could find, the Curiosity Stream help center says that you can download & save
shows and episodes to watch on your mobile device while offline via the mobile app. from there, unsure if possible to transfer
the saves to your PC.