Bad GPU Performance with DVD Fab 12 and UHD Creator

Nighthawk66

After upgrading to DVD Fab 12 the GPU Performance ist absolut bad. My Test was to Convert a BR to UHD. With Version 11.08 it tooks not even 10 Minutes with my RTX 2080.
With Version 12 - it tooks 1 Hour and 20min....

DVD Fab 11 - GPU Load 93% - GPU runs at 1875 Mhz
DVD Fab 12 - GPU Load 27% - GPU runs at 1350 Mhz

Nighthawk66

Bad Day Part 2 - after de-install DVD Fab 12 - after Windows Restart - now also DVD Fab 11.08 an 11.07. runs now with low GPU load!
Re-Install DVD Fab 11 did not help

Please Fix this! Because i´m not alone with this "GPU Load Problem"

signals

Thanks for the feedback, the developers will check it. Please report your nvidia driver version or attach the fabcheck log to a post.

Moved your thread to the UHD forum.

Laprince

Having the same issue with mine since installing new version 12 and I have the latest drivers for my 2080 video card

Wilson.Wang

Hi All,

Please post the log files, thanks!

Wilson

Nighthawk66

I install the Nvidia Driver 456.71 after the Installation from DVD Fab 12 - so the older Nvidia Driver and the New can´t be the Problem. Because the UHD Creator runs fine in DVD Fab 11
By the Way - i can´t upload the log because the Filesize is to big.

Nighthawk66

This was the GPU Load with DVD Fab 11

Nighthawk66

And this with Version 12

Nighthawk66

With Version 11 i could create a UHD from a BR within 5-10 Minutes with my RTX 2080
With Version 12 it tooks more than 70 Minutes

Nighthawk66

Converter works - only GPU Load is wrong

Nighthawk66

Is there any Way to Completly remove DVD Fab ???
I will make a new clean Install...
Remove and reinstall via Windows did not Work

Wilson.Wang

I install the Nvidia Driver 456.71 after the Installation from DVD Fab 12 - so the older Nvidia Driver and the New can´t be the Problem. Because the UHD Creator runs fine in DVD Fab 11
By the Way - i can´t upload the log because the Filesize is to big.
Nighthawk66

hi,

Please remove "DVDFab\DVDFab12\Log" folder,
then run the converter again, let it run 10% like, then cancel.
zip the Log folder, we need dvdfab_internal.log and fabcheck_internal.log

for the slow speed, I guess maybe it hdr type , do your use DVDFab11 UHD Creator Passthrough, while Use DVDFab12 UHD Creator with Compress mode.

yours,
Wilson

Nighthawk66

Hi Wilson, the Update did not change the GPU Load btw. My GPU runs 500Mhz slower and uses only 1,2GB Video Ram.
In the Past, DVD Fab uses more than 5GB Video Ram and the Card has more than 90% Load.
With DVD Fab max. 29% Load...
Crazy is - the fabcheck_internal.log is in the DVD Fab 12 Log Folder, the dvdfab_internal.log is in the DVD Fab 10 Folder.

regards,
Marty

Nighthawk66

Is there any Way to clean the Windows Registry from DVD Fab Completly an re install all new?

Wilson.Wang

Is there any Way to clean the Windows Registry from DVD Fab Completly an re install all new?
Nighthawk66

try open dvdfab12 setting folder, remove , then reinstall,
%appdata%/DVDFab/DVDFab12/
%appdata%/DVDFab10/
%appdata%/DVDFab11/

Wilson.Wang

Hi Wilson, the Update did not change the GPU Load btw. My GPU runs 500Mhz slower and uses only 1,2GB Video Ram.
In the Past, DVD Fab uses more than 5GB Video Ram and the Card has more than 90% Load.
With DVD Fab max. 29% Load...
Crazy is - the fabcheck_internal.log is in the DVD Fab 12 Log Folder, the dvdfab_internal.log is in the DVD Fab 10 Folder.

regards,
Marty
Nighthawk66

theDVDFab11 GPU load will only show when doing AI. which is heavy load of GPU.
while DVDFab12 GPU load will show normal reencode and doing AI.
Let's check it with GPU-z. All DVDFab12 snap shot.

Nighthawk66

Hi Wilson, thanx for your Support. You´re right.Converter with AI uses the Card more with 8GB Memory use but with -20% GPU Load. The UHD Creator uses a max of 34% GPU Load and the Clockspeed is to low as you can see on the Pics

Convert with AI

UHD Creator without AI

Nighthawk66

As i wrote before:
DVD Fab 11 - UHD Creator - max. 10min
DVD Fab 12 - UHD Creator - 1H 22min
Same Video

Wilson.Wang

As i wrote before:
DVD Fab 11 - UHD Creator - max. 10min
DVD Fab 12 - UHD Creator - 1H 22min
Same Video
Nighthawk66

Please send the input file MediaInfo
And Send us the zip of Logs for DVDFab 12, %USERPROFILE%\Documents\DVDFab\DVDFab12\Log
If have problem send log.
1. try send to service@dvdfab.cn
2. or post us feedback id

We need check if both work on passthrough or compress mode.

Nighthawk66

Hi Wilson - sorry i was wrong - it is the Converter. I was trying to make from a Blu Ray a UHD with the UHD Creator, but the Creator "told me", the M2TS is not compatible and redirect me to the Converter...so if i choose the Videofile - i choose the Profile M2TS.4K.HDR10.H265. when i start converting i get the Info:

7:40:10 CUDA GPU acceleration for video decoding enabled

17:40:10 CUDA GPU acceleration for video h265 encoding enabled

But again - i´ve in this case only 19% GPU Load as you can see on the Pic, also the GPU runs on a low GPU Clock.