BD Ripper hangs at 99%

TrickyZ

I've been using DVDFab for years now, love the program! Built a new PC, installed Windows 10 (I was using Windows 7 previously).

Installed DVDFab 12, tried ripping a Blu Ray, worked just fine then froze at 99%. Tried multiple times... same thing. Tried different AV codec settings... same thing. Tried different Blu Ray... same thing. Tried uninstalling DVDFAb 12, installed DVDFab 11... same thing.

october262

do you have a different drive you can test ??
make sure that you computer has all the latest updates including
driver updates for you computers graphics card.

TrickyZ

yes... 2 discs, 2 different drives

TrickyZ

freshly built PC with the newest drivers installed

Mona

Did you try disable all GPU and the Lightning -Shrink to convert? Same issue?
Please send us the fabcheck_internal log file as well.

TrickyZ

I did try disabling lightning, I don't think I tried disabling all GPU, I'll try that next. Funny thing is, when I cancel the rip at 99%, the files look complete and play in VLC just fine. DVDFab just isn't completing the task.

TrickyZ

turning off GPU codecs allowed the task to complete successfully, so how do I get those to work?

Mona

turning off GPU codecs allowed the task to complete successfully, so how do I get those to work?
TrickyZ

Sorry for the trouble, I've passed your report to our developer, they will check and update you.

Mona

AMD Radeon RX 5700 XT 27.20.12033.1007

Hello, do you have the same issue with different movie source?
We've tested on our side, we could not duplicate the issue. So if the issue is caused by a certain movie only, we will need the source to help duplicate it. Thanks in advance.

Arsi

I have same problem with 11.1.0.7, latest 12.0.0.9 does not work at all, crashes all the time. Haven't tested without GPU codecs 11.x version. On 12.x it did not help.

Arsi

Mona

I have same problem with 11.1.0.7, latest 12.0.0.9 does not work at all, crashes all the time. Haven't tested without GPU codecs 11.x version. On 12.x it did not help.

Arsi

Arsi

Please try using only Software for the conversion to see the result.
We will need the fabcheck_internal log file and the dvdfab_internal log file for the process. Thanks in advance.