Updated to macOS Big Sur and now I can't choose Video Toolbox! (Version 11.0.7.5)

Mona

@jarjarjar
@[B]jenke[/B]
We could not duplicate the "No video on .mkv" issue, please provide log file and specify the movie source.

jarjarjar

@jarjarjar
@[B]jenke[/B]
We could not duplicate the "No video on .mkv" issue, please provide log file and specify the movie source.
Mona

I'm sorry but I can not provide a log file. I have reverted back to a previous version of DVDFab that works right, so I don't have the log files anymore. I can tell you this though. It happened on every movie I tried to rip as a .mkv. Perhaps "jenke" can provide a log file. When ripping a .mkv the video shows in the preview window but not in the final file. I hope that is some help.

Mona

I'm sorry but I can not provide a log file. I have reverted back to a previous version of DVDFab that works right, so I don't have the log files anymore. I can tell you this though. It happened on every movie I tried to rip as a .mkv. Perhaps "jenke" can provide a log file. When ripping a .mkv the video shows in the preview window but not in the final file. I hope that is some help.
jarjarjar

What player did you use for the playback?

jarjarjar

What player did you use for the playback?
Mona

I used DVDFab Player 6, Blu-ray Player Pro and Kodi for streaming to my tv's. None of them would display video when the file was ripped as a .mkv using "Video Toolbox"

Mona

I used DVDFab Player 6, Blu-ray Player Pro and Kodi for streaming to my tv's. None of them would display video when the file was ripped as a .mkv using "Video Toolbox"
jarjarjar

Thank you for the info, I will have the QA team double-check.

>>>EDIT>>>>>
We duplicated the issue, we will fix it as soon as possible.

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