Withdraw from purchase (Refund)

kolacell

Hello!
I bought the DVDFab converter and would like to withdraw from the purchase because of numerous errors in the program.
In the German forum I was advised to do so here.

Original (German) Thread

https://forum.dvdfab.cn/forum/international/deutsch/388760-dvdfab-bricht-conversion-immer-wieder-ab

What is the process here?

signals

The process is to contact the Service Team by email, not here. Use the “Contact Us” button here or on the website. Refunds for the DRM Downloader are only available during the first 30 days after purchase. There are no refunds for the DVDFab Copy, Converter, Ripper etc. modules.

kolacell

The process is to contact the Service Team by email, not here. Use the “Contact Us” button here or on the website. Refunds for the DRM Downloader are only available during the first 30 days after purchase. There are no refunds for the DVDFab Copy, Converter, Ripper etc. modules.
signals

Ok, i will contact Paypal then! Let's wait and see what they have to say about a program that has been proven to be completely buggy.et´s see how they respond about a buggy Programm

Mona

Hello!
I bought the DVDFab converter and would like to withdraw from the purchase because of numerous errors in the program.
In the German forum I was advised to do so here.

Original (German) Thread

https://forum.dvdfab.cn/forum/international/deutsch/388760-dvdfab-bricht-conversion-immer-wieder-ab

What is the process here?
kolacell

We offer 30-day money-back guarantee, you can send me PM or email with the related order info, we will proceed for you.