Can't Rip the Movie Tenet

AcIDc0r3

Tried for three days to rip the US version of the movie Tenet and I'm unable to. I've cleaned the disc so many times I'm going to start wearing it out. It plays just fine in my PS5 all the way through the movie. The only thing I can chalk it up to be is your software. I set this software down over a year ago to give you guys time to iron out more of the kinks trying to rip UHD discs and just recently paid for a lifetime license and it's still the same as it was then. It's unable to rip discs like it should. log file included as always. If you guys can't fix this I'd like my money back.

AcIDc0r3

The Hobbit An Unexpected Journey (Extended Edition) the same thing. Everything I throw at this your software can't work like it's intended to. It also destabilizes my computer, I can't even close the process out using task manager it just hangs. Once again if you can't fix it I want my money back. Here's the log.

Mona

US version of the movie Tenet
The Hobbit An Unexpected Journey (Extended Edition)

Sorry for the trouble, we will check. Please kindly wait, thank you.

Mona

Tried for three days to rip the US version of the movie Tenet and I'm unable to. I've cleaned the disc so many times I'm going to start wearing it out. It plays just fine in my PS5 all the way through the movie. The only thing I can chalk it up to be is your software. I set this software down over a year ago to give you guys time to iron out more of the kinks trying to rip UHD discs and just recently paid for a lifetime license and it's still the same as it was then. It's unable to rip discs like it should. log file included as always. If you guys can't fix this I'd like my money back.
AcIDc0r3

It's not copy protection, please disable META to try again.

Mona

The Hobbit An Unexpected Journey (Extended Edition) the same thing. Everything I throw at this your software can't work like it's intended to. It also destabilizes my computer, I can't even close the process out using task manager it just hangs. Once again if you can't fix it I want my money back. Here's the log.
AcIDc0r3

Please clean the disc, use Full Disc mode or Clone mode to try again.

AcIDc0r3

Please clean the disc, use Full Disc mode or Clone mode to try again.
Mona

I just want the movie, not the whole disc though.

AcIDc0r3

Please clean the disc, use Full Disc mode or Clone mode to try again.
Mona

In order for me to copy the movie on the disc I would have purchase UHD Copy because I only have the trial version. Once copied would I then rip the copied movie off the HDD?

AcIDc0r3

Well I was able to get both Tenet and The Hobbit AUJ ripped. Apparently turning off Meta helped, I don't know what it's for but it worked. I had one error on each rip though so I chose to ignore them and it ripped them so I'm guessing somewhere in the movies there would be a small blip where it errored.

On another note I just bought Game of Thrones The Complete Collection 4K and the drive can't read them so neither DVDFab or Passkey can ID them. Has anyone else mentioned this? I'd really like to get them ripped but I'm at a loss. I have the Archegon external drive and using the Drive Tool you guys have it said that it's already at the necessary firmware number. So either it's a new format of some kind or something IDK???

AcIDc0r3

I think I'm having intermittent issues reading from the drive, that's probably why I keep having errors so much when trying to rip an UHD disc. This is probably why I can't read my Game of Thrones discs and tried disc 2 of The Lord of the Rings UHD and it clicks like it's having issues reading the disc. So I purchased the LG WH16NS60 and after a firmware downgrade should be able to start ripping again and at a faster speed too.

Mona

Well I was able to get both Tenet and The Hobbit AUJ ripped. Apparently turning off Meta helped, I don't know what it's for but it worked.
AcIDc0r3

Thank you for the update. There could be some issue with the Metadata part, the developer will check, please uncheck the Meta option for now.

AcIDc0r3

After the new drive and downgrading the firmware this thing rips everything I put in it. Truly a fantastic drive. No more issues now. :D