Netflix fails on download The Blacklist

signals

Thanks for the feedback, I have passed the sync issue up the Fab food chain.

supine

Thanks

supine

Got it! There is nothing wrong with the audio. It's the video portion. The audio starts from the beginning of the movie, but there is a HUGE chunk of video missing from the beginning of the episode. I tried downloading again, and the same thing happened. I have the same problem with Bureau of Magical Things S01E01.

supine

Updated once more after we stopped talking, and had no luck with the episode. I've just been informed there is another update. I'm installing it now and will try again.

supine

Just updated to the latest version and rebooted. The Blacklist S01E01 - Pilot, will not load into the que to be downloaded. Downloading a random movie now. I loaded it into the que when I couldn't add the blacklist episode.

supine

There was an error on post 26 saying it didn't upload. hence the duplicate. I was unable to delete or modify the entry.

supine

The first episode of Shadow and Bone will not load either. I don't see another thread complaining about this. Just one saying it's "Wonkey". Do I need to start another thread, or is this part of the same issue?

signals

It is ok, if the staff thinks it necessary it can be merged into an existing thread. So no worries, new threads are free.

Mona

Regarding the issue about "The Blacklist S01E01", please kindly update to the latest 4.0.0.8 to try again and feedback, thanks.

supine

Got both The Blacklist and Shadow and Bone pilot episodes that would not download. Thank you.
I was watching the Blacklist, and noticed that the forced subtitles did not download. Going through the forum I noticed others had this issue with other series. Has this been fixed also? If so, I'll see about re-streaming some of the episodes.

signals

I will try Blacklist pilot again.

supine

The Blacklist Pilot downloaded fine. In season 2, they start speaking German, and the forced subtitles that translate what is being said didn't download. I'm in season 3 so far, and none of the forced subtitles are displayed.

signals

When played on an amz player or a browser, there are no forced subs displayed when the German is being spoken. I am not sure they exist if they are missing from a licensed player.

signals

Not sure it’s German either. The character speaking I believe is Serbian.

supine

Season 2. It was German. I'll go back into Netflix and play it once this batch file finishes, to see if the forced subtitles show up. That was an awful long conversation foe no forced subs. Thank you for your reply. I will investigate and get back to you with the exact episode.

supine

Well, you were right. S02E11 they were speaking another language, not German. I watched the episode on Netflix, and there are forced subs at the beginning of that episode. I must apologize for giving you such general info about which episode. The German episodes were much later in the time line. Next time I will try to be very specific so you don't have to search. The forced subs did not download for the entire season, so S02E11 is just as good of an example as any.

supine

Update... The software will not let me edit my previous post. It says I "Not Authorized". I meant to say forced subs were not downloaded for the entire series. Not just the season.

signals

supine, thanks for the detailed feedback. I will try to duplicate what you have seen and feed the info to the devs. You can edit your posts, but it must be done within ~15 minutes of when the post was made or last edited. This prevents quotes of material that no longer exists and keeps the forum record reliable.

supine

I saw where I misworded the post and tried to edit the post within the first 120 seconds.

Update: I believe the problem is user error. I have read through the forum and found some users electing forced subtitles as an option. Initially, the only options I saw in settings for subtitles was to elect a separate file or remux into the subtitles into the video file. I believe the error is on my part. I didn't scroll down in settings to the subtitle language options. The people in the other posts in the forum may have not selected a language either. Sorry, I didn't see the scroll bar letting me know there were more options below, and thought I was looking at the entire setting menu. There was no forced subtitle option, but the least I could do is download a language. I will try again. Please express my apologies to the team.

supine

Well.... Not so good news. It wasn't user error after all. I re-downloaded the episode in question with the English subtitle option, and the forced subtitles never showed. I went into the subtitle options on the player, and the only option was to pick an external file. No luck. Still looking for the missing forced subtitles. Suggestions welcome.

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