StreamFab v5.0.1.6 - Paramount+ not downloading subtitles

RaZorDK

Paramount+ is not downloading subtitles. I can't choose audio or subtitles when selecting video/series to download. They are not showing.

Mona

D:\\StreamFab Download/outputTemp/Paramount+/2022_01_17_21_16_31_V_m8yUb0TaDagbw7TnpIKiEvz78lYUI1.srt"

Do you have the .srt file in the output directory, or can you find any .srt files under the path quoted above?
During playback, did you enable the subtitle?

RaZorDK

I have search for the srt-file, but i dont have one and none i other folders.
Yes, i have enable subtitle during playback, but no sub to choose from.

Szereka

FYI
I have Reported this problem 2021-10-19 01:00:40 and the TICKET is STILL PENDING and the logs and links to series and movies was even added to ticket but nothing has happent.
Seem like Paramount+ and another TICKET for HBO MAX is still not PRIO to fix or check just my 2 cents on this.
It would be Good IF the Developers Fix Problems Before you Roll out More Services as the Problem Wont Go away or Reduce if NO ONE take a look and Fix them.
My Best Regards
Szereka

rfryar

I have not had any issues getting subtitles on the shows I have pulled with this or previous versions. Perhaps it is just certain shows?

Mona

I have search for the srt-file, but i dont have one and none i other folders.
Yes, i have enable subtitle during playback, but no sub to choose from.
RaZorDK

We could not duplicate the subtitle issue, playback using PlayerFab, turn on Subtitle, and it does appear.

I can't choose audio or subtitles when selecting video/series to download. They are not showing.

Please take a screenshot of the window and show us.

Also, did you use VPN? Maybe you can try to connect through a different country or location and see the result.

RaZorDK

I have not had any issues getting subtitles on the shows I have pulled with this or previous versions. Perhaps it is just certain shows?
rfryar

Maybe, or for some countries. One of the issues is, that i don't get the chance to select what audio or subtitle i want to use. That part is missing in the selection windows.
I'm not using a VPN connection and i have tried to playback the video in several players and they can't find a sub or .srt file.

I will make some screenshots for you Mona.

RaZorDK

Here is my screenshots ....

This is from StreamFab, trying to download. No chance to change audio or subtitles.

This is when i login to my Paramount+ account in my browser. Notice that it is on my language, danish.

This is my playback from one of my videoplayers, VLR. Notice that there is no subtitles to choose from.

This is from my browser and logged into my Paramout+ account. Danish subtitle is chosen.

RaZorDK

Looked at the log file. Shouldn't there be a chosen audio and subtitles in the red ring ??
And further down: "**** Audio info invalid
" Subtitle info empty"

RaZorDK

Update .... StreamFab v5.0.1.7 is just released.

Here is the new update. Audio and subtitles is now available. But ... there is no subtitles to choose from. It's empty.
Is StreamFab not supporting Paramount+ for danish/Scandinavian users ???

Per K

I can confirm the above in 5.0.1.7
There are no subtitles being listed when it comes to Danish Paramount+

RaZorDK

Hmmmm .. v5.0.2.0 and still no fix on this issue :(

october262

Hmmmm .. v5.0.2.0 and still no fix on this issue :(
RaZorDK

have you tried reinstalling streamfab ??

Bonde

Streamfab cannot get subtitles from scandinavia because the program can't request the m3u8 file (Different system from other Discovery+ sites)

RaZorDK

have you tried reinstalling streamfab ??
october262

Not for the last few month. I'll give it try and thanks for the tip ;)

AGuyWithAComputer

RazorDK, switch to Season 4 and select the latest episode instead of hitting the Big blue "Watch NOW" button. I've seen that happen a couple times when just hitting watch now and it not finding subs, but If I start with a specific episode instead it finds the subs

RaZorDK

RazorDK, switch to Season 4 and select the latest episode instead of hitting the Big blue "Watch NOW" button. I've seen that happen a couple times when just hitting watch now and it not finding subs, but If I start with a specific episode instead it finds the subs
AGuyWithAComputer

It had no effect, but thanks :)

RaZorDK

have you tried reinstalling streamfab ??
october262

Sorry, but no effect :(
Maybe Bonde is right about the m3u8 file

october262

Sorry, but no effect :(
Maybe Bonde is right about the m3u8 file
RaZorDK

are you able to get subtitles from other shows on paramount+
or is it just star trek discovery ??

Bonde

If it's only the subtitles you need

Get yt-dlp

open notepad++

copy paste this code

Remember to remove the gap between @ echo (It's a forum thing)


@ echo off


ECHO Insert Paramount+ MPD Here :

set /p MPD=

set MPD=%MPD:_cenc_dash/stream.mpd=_fp_precon_hls/master.m3u8%
set MPD=%MPD:_cenc_precon_dash/stream.mpd=_fp_precon_hls/master.m3u8%
echo.%MPD%

yt-dlp --write-subs --sub-langs "da, fi, no, sv," --write-auto-subs --skip-download --convert-subs srt -N 40 "%MPD%" --output "sub"
pause

save it as a .bat
and run it

Insert the MPD from your develpertool in your browser (F12 to open)
https://vod-gcs-cedexis.cbsaavideo.com/intl_vms/2021/11/12/1973382211633/1183612_cenc_dash/stream.mpd