DVD not recognized

Willimoon

When I insert a dvd, it has no effect on DVDFAB. Between the updates of Windows11 and those of DVDFAB, I do not know if these are in cause. I attach the log files, but I don't understand

Mona

After you input the disc into the drive, can you open the disc in windows explorer or playback it using a software player?

Willimoon

Indeed, the disk is not visible and no software reads it. I installed another dvd player and it works... It seems to be a problem of mass storage device

Willimoon

I don't know what to do, any suggestion?

october262

I don't know what to do, any suggestion?
Willimoon

do other DVDs do the same thing or is it just one disc ??

Willimoon

I'ts the same with all DVD's

october262

I'ts the same with all DVD's
Willimoon

start dvdfab - click common settings - drives - make sure all drives are checked.
or click common settings - general settings - click the factory default settings button in the
lower left corner of the general settings area, restart dvdfab and retry your dvd discs again.

Willimoon

Thank you, but it's not a problem with Dvdfab but with Windows 11...

Rich86

Does the op system see your optical drives if you go into Windows Device Management? ("dvd/cdrom drives"under "device manager" under "computer management")