@MusicFabI'm curious about your product and have a few questions. These are in no particular order, the numbers are added so you can reference them as you answer. In your post introducing the MusicFab production you mention "partnership with DVDFab company" can you please expand on that? I see that my member log in credentials for dvdfab.cn also work to log into your site. So I'd like to better understand your relationship.Because I can log into your member center using my same DVDFAB.CN credentials, do the license packs and extended download service purchase transfer between theirs and yours? Or must we re-purchase additional license and extended download from your site as well?What is your support model? Will you use this forum as an official support channel? or must we use the Contact Support button at https://musicfab.org/support.htm or the Ticket options in the member center area on musicfab.org to get support?I have not installed or tried MusicFab yet, but it appears to be a separate app, like StreamFab is separate from DVDFab. Is that correct?There is mention of Apple Music coming eventually. Does this rely on iTunes? if so are there any iTunes version restrictions, etc? Sorry, I'm left with the memory of DRM Removal for iOS that was available in DVDFab a while back, and has since been discontinued because of changes to Apple's DRM, so I have to ask.

i have 365 DVDFab Membership, and my login datas dont work with this product. i only have 3 songs to download. so i think you must buy this license extra.

@KidJoe DVDFab is partnership with our MusicFab, and MusicFab is a different separate product from DVDFab. And also MusicFab is not included in DVDFab 365. @[B]Lexxa[/B]License packs and extended download service are also different from each other.You can contact us at https://musicfab.org/contact.htm.MusicFab currently can support Amazon music and Spotify, Apple music is developing and will be supported in the future.

When I download an album from Spotify, it comes in with the name of the album, but NOT the Artist! Any plans to put the album under the Artists name? IE: C:\Musicfab\\\

Earlier I posted a question about a problem with Musicfab logging in through Google. In Musicfab, I got an error preventing me from logging into Spotify through Google, saying that the browser was not secure. I can't find it in the thread. Was it moved? If so, I never got an E-mail. I was wondering if this is a known problem, and if there are plans to fix it. I can start another thread, but the topic of this one is Questions about Musicfab. I know this is a pretty broad topic, but it's nice to have a place where people can upload questions about Musicfab without creating a thread concerning the topic of each question.

Earlier I posted a question about a problem with Musicfab logging in through Google. In Musicfab, I got an error preventing me from logging into Spotify through Google, saying that the browser was not secure. I can't find it in the thread. Was it moved? If so, I never got an E-mail. I was wondering if this is a known problem, and if there are plans to fix it.supinehere - https://forum.dvdfab.cn/forum/third-party-software/musicfab/425012-spotify

Spotify downloader:I purchased Musicfab, and have noticed a couple of other issues. After each album or list, Musicfab seems to stop downloading the rest of the songs in the que; requiring constant attention. I also noticed that Musicfab errors out frequently on long lists. Restarting the download of the failed song in the list seems to work each time there is a failure/error. I was wondering if these are known issues, and if it's being worked on. I know this is fledgling software, and there are bound to be wrinkles. I have every confidence in your team. Other "Fab" software I subscribe to has hit snags from time to time, but your team usually comes through in a reasonable amount of time. I know that the team is hard working and diligent, but if you could put my mind to rest concerning these issues, I would appreciate it.Edit: After the failures, I looked in Spotify and the error said "Playback of protected content is not enabled. Visit Spotify to learn how to enable playback in your browser." I hope this tidbit helps. One is kinda stuck with the browser and settings included in Musicfab. -ThanksEdit 2: It looks like I get the same error after every song download, and cannot add any songs to the que once the download has started.

Another question. The Lyric files seem not to be being mixed into the original MP4a, and are frequently showing up as separate .lrc files. Is there any setting that I can adjust to stop this? I would rather have the lyrics in the meta data of the file. (Some songs that have lyrics don't have an attached .lrc file.)(Do you need another Beata tester? ;))

When downloading compilation albums or playlists, the name of the artist is noted in the file name for each song/file displayed in the Spotify list on the screen; but that information is not included in the file name of the downloaded music. Is this a known issue? (or is it even an issue) To have the artists name for each song in the file name of compilation albums or playlists would be nice. Although the artists name IS in the meta data, it's sometimes nice to know the name of the artist(s) before it's loaded into a player. Especially when choosing songs from inside a very long downloaded playlist.... eh, I'm of two minds weather this is important enough for the team to consider. I'll let the team decide if this "issue" has merit. Either way it goes, I would value your feedback on the subject. - Thank you

Ouch! It appears that most of the songs I downloaded from Spotify have been truncated, and will not play. The player is reporting a song as 9:45 in length, but only a few seconds will play. The same song that I already had on my computer in my music folder plays fine using the same player. Some that I have downloaded using Musicfab play all the way through. It seems like most do not. Rebooted the computer. The ones I already had in my library play fine. I would venture to say MOST that I got off Spotify using Musicfab are truncated. It also seems that three songs were not enough of a sample to properly evaluate the efficacy of this software. I'm not sure what logs to send. This one is bad. BTW: Music from Spotify not going through the Musicfab interface plays fine. The price is kind of steep for this kind of software. I have been using different Fab software(s) for years. (Since DVDfab went from 2 to 3 (I believe it was 2005 or 6)) There is a built in trust issue here. Please don't let me down.Q: What do I do? Please help.

Oookay... I didn't expect an answer until Monday. After receiving no response to my queries today (Monday) I totally deleted Musicfab and reinstalled it. There was an update after I reinstalled it. That's good. I wiped out everything I downloaded before, and started over. So far, the songs I have listened to that have come in have not been truncated. Whew! Now there is a new issue. In the "Downloading" section, I can see the Spotify list but it appeared that it would not not open for me to view or delete files from the list. After several minutes, I moved the Window with my mouse, and was able to see a partial list. After moving the window again, the view updated, but the U.I. appears to be frozen and I am unable to do anything in it. Songs are failing (still) and I could not scroll down the list or see an accurate view of where the list was. It seemed (again) frozen. I found that by "grabbing" the window with my mouse and moving it from side to side it updated the view in the window allowing me (with difficulty) to restart the songs that had failed, Which transferred flawlessly on the second attempt. I still don't know what's going on there or why they fail. The U.I. in the downloading section is still "freezing", useless, and the view in the U.I. Window, will not update at all unless I move the window with my mouse. (Windows 10). Has anyone else reported these problems? Again, Is there any way to get rid of those annoying .lrc files and get the lyrics remuxed into the files meta data? Putting the albums by a single artist in a folder under the artists name would be nice too. I'll listen to the rest of the music over the next few days, and let you know if any more files get truncated. Hopefully I'll hear a reply to this post before then. Thank you in advance for your help. :)

Questions about MusicFab

StPeterOrding2015

Spotify and Audible downloads are no longer possible

supine

Woops, I had one more screen shot on my desktop that didn't get uploaded. This is what I'm getting. The progress bar moves across the screen unstopping, and it says Analyzing until the download fails. @StPeterOrding2015 , thank you for putting in a ticket. This reminds me to do the same. Hopefully, the squeaky wheel will get some grease.

StPeterOrding2015

Yes supine,
that messges i get since 2024-01-26 04:03:34, the Time Stamp of my ticket for the MusicFab Team.
I hope that they (MusicFab Team) are not on the great china travel route to the china´s new year vacation.
I´ll remeber that on 17. + 18 June 2023 a similar problem occurred and I asked the MusicFab Team if they had their internet engine turned off :-).
Let use see when the MusicFab Team react...

supine

[QUOTE=StPeterOrding2015;n435996]Yes supine,
that messges i get since 2024-01-26 04:03:34, the Time Stamp of my ticket for the MusicFab Team.
I hope that they (MusicFab Team) are not on the great china travel route to the china´s new year vacation.
I´ll remeber that on 17. + 18 June 2023 a similar problem occurred and I asked the MusicFab Team if they had their internet engine turned off :-).
Let use see when the MusicFab Team react...[/QUOTE

My ticket went in this morning. So far, no response that I have seen from anyone to anyone. I hope that they are on top of this already. I would like to hear something though, the silence is deafening. (and disturbing) I believe that the Chinese new year doesn't start until sometime in the beginning of February this year, and is celebrated for a week. (8 days if I can remember). All we can do is wait. They might have started the new year early. Who knows?

Edit: Google says that the Chinese New Year starts on Feb. 10th (Saturday).

Sylvia

[QUOTE=StPeterOrding2015;n435996]Yes supine,
that messges i get since 2024-01-26 04:03:34, the Time Stamp of my ticket for the MusicFab Team.
I hope that they (MusicFab Team) are not on the great china travel route to the china´s new year vacation.
I´ll remeber that on 17. + 18 June 2023 a similar problem occurred and I asked the MusicFab Team if they had their internet engine turned off :-).
Let use see when the MusicFab Team react...[/QUOTE

My ticket went in this morning. So far, no response that I have seen from anyone to anyone. I hope that they are on top of this already. I would like to hear something though, the silence is deafening. (and disturbing) I believe that the Chinese new year doesn't start until sometime in the beginning of February this year, and is celebrated for a week. (8 days if I can remember). All we can do is wait. They might have started the new year early. Who knows?

Edit: Google says that the Chinese New Year starts on Feb. 10th (Saturday).
supine

As a result of the Digital Rights Management (DRM) enhancement implemented on January 25, 2024, you may encounter some difficulties when attempting to download specific songs using the musicfab platform from various music services. Our team of developers is currently investigating this concern. However, resolving it may require a bit of patience. We deeply appreciate your unwavering support during this time.

StPeterOrding2015

Hello MusicFab, that is your problem. We users have paid a lot of money for the MusicFab products. I expect either a quick solution or my money back.

StPeterOrding2015

TuneFab Music Converter has tools to remove DRM from Spotify, Apple Music and iTunes purchased songs. You can also adjust audio parameters such as bitrate, sample rate, etc. and edit ID3 tags manually before removing DRM protection. Apart from DRM removal, you can convert and save DRM-protected M4P songs, albums and playlists to common audio format such as MP3, AC3 and M4A.

https://dvdfab.at/resource/drm/free-drm-removal#part4

Sylvia

Hello MusicFab, that is your problem. We users have paid a lot of money for the MusicFab products. I expect either a quick solution or my money back.
StPeterOrding2015

Of course, our development team is working hard to deal with this problem, and we are really sorry for the bad experience caused to you during this period.

StPeterOrding2015

The changes to the Digital Rights Management (DRM) enhancement have been known for some time. Why didn't you check beforehand what restrictions there are on MusicFab and how they could be adjusted?

supine

The changes to the Digital Rights Management (DRM) enhancement have been known for some time. Why didn't you check beforehand what restrictions there are on MusicFab and how they could be adjusted?
StPeterOrding2015

I believe that you are understandably (and riotously) upset. This is PAID software. I have had DRM issues like this with other FAB products in the past. Usually it only affects specific titles, or publishing groups though.

New "unbreakable" DRM formats are constantly being researched, developed and implemented. The workings of most of these DRM formats cannot be forecast, so the teams have to wait until the new DRM is implemented before they can take it apart and see how it works. Even the software that you mentioned would not work on a new, unknown DRM format. In my experience, the Fab team has always found a way to work around all of these issues.

As I probably mentioned in another post, the Streaming companies as well as the Music and Video industries don't like software's like this and are constantly trying to stop them; or at least throw them a curve ball. Both sides have people looking into stopping or circumventing the other side almost full time. It' a kind of war (or game depending on how you look at it.). This DRM move, is one of the broadest in scope that I have seen, and will undoubtedly affect more than just MusicFab. Our license fees help pay teams of developers to find a way around issues like this. Sometimes the resolution is not a speedy process, but I'm sure that the developers are hard at work trying to find a workable resolution as fast as possible right now. (Although you are right. The upcoming new year will not help the speedy resolution, if something isn't found before then.)

"The game is afoot!" The only thing we in the middle can do now, is have patience and wait. So far, given time, the development teams working around the DRM issues have a 100% track record. After all, there must be a way for the end user to play the protected content. It's now a matter of finding out how that happens, and how to get around it.

StPeterOrding2015

Hi supine,
I'm not upset that DRM or other protection mechanisms are being tightened again - yes, a solution will come at some point.

It is the point that we customers/users are only informed about the cause of the problem after 4 days since January 25, 2024 - 11:11 mez/cet - and the change to the DRM has been in the planning for months. I know the business of SW development and maintenance very well - for over 20 years. Requirements and change management is part of it.

supine

@StPeterOrding2015, :D Yeah, It's kind of frustrating having to look at things from this side of the bench. Even if the Fab team had done a "Push" through the software warning users this might happen, I don't think that they could have been more proactive until they actually got a look at the new DRM platform. It looks looks they were in a loose/loose situation. Do you have a suggestion on what they could have done differently? Perhaps your suggestion would help in the future.

Sylvia

@StPeterOrding2015, :D Yeah, It's kind of frustrating having to look at things from this side of the bench. Even if the Fab team had done a "Push" through the software warning users this might happen, I don't think that they could have been more proactive until they actually got a look at the new DRM platform. It looks looks they were in a loose/loose situation. Do you have a suggestion on what they could have done differently? Perhaps your suggestion would help in the future.
supine

We're very sorry for the bad experience, but we're not ignoring the impact of this issue and are working hard to deal with it as soon as possible; our developers are working on it late every day, even on weekends.
But it does take some time to fully recover from the problem;
The services currently affected are Spotify, Amazon Music, Apple Music, TIDAL, Audible; we are gradually working on the restoration of the services.

StPeterOrding2015

22. november 2023 (similar the changes at chrom 107 on October 25. 2022 - and affected all on December 6, 2022):
"Google justifies the migration from Manifest V2 to V3 by saying that the Chrome browser can work more resource-efficiently by limiting the use of the extensions and that the privacy of the users is better protected"

@all:
https://forum.dvdfab.cn/forum/software-support-english/youtube-to-mp3-youtube-video-downloader/435940-timing-of-drm-issue

@MusicFab Team:
Yes, this is now a challenging task for you and everyone else who offers similar products, good news from you – tackle the topic

StPeterOrding2015

@ MusicFab Team:
Maybe you should stop selling MusicFab for a few days?
Argument could be: "Due to current adjustments, MusicFab will be available again in a few days"
https://de.musicfab.org/all-in-one.htm

supine

@ MusicFab Team:
Maybe you should stop selling MusicFab for a few days?
Argument could be: "Due to current adjustments, MusicFab will be available again in a few days"
https://de.musicfab.org/all-in-one.htm
StPeterOrding2015

That is a good idea, but the revenue stream generated by new users pays the development team while they fix the issue. Perhaps a warning that MusicFab is down, and a promise that it will be resolved as soon as possible before the customer pays. I don't think there will be many (if any) new users for the duration of this crisis anyway. If they are offering free downloads and they don't work at all, who would make that purchase? I still don't believe only 10 downloads is really enough to evaluate this software, but if nothing at all works, potential new users will get the picture fast. For those that do make the purchase blind, MusicFab offers a 30 day money back guarantee. Who wouldn't demand their money back after paying for, well.. broken software. The sad part is, some potential users may not return even after this issue is resolved based on one bad experience. MusicFab is going to have to rely on word of mouth from existing users like you and I after this crisis, and I don't think either one of us is going to recommend the purchase while the software is still inoperable.

StPeterOrding2015

Hmmm,
so if I tried a demo version and it didn't work I would be off the hook fpr a while, especially since the trial version only supports downloading 3 songs per service.

If I were to buy the product without trying it out - which you should never do these days - and it doesn't work/not right away but only at some point, then I would feel cheated.

It may be that, as a person from G...., I stand for honesty and openness. In any case, my experience in the IT is: don't bury your head in the sand and wait until the customer notices the error, proactively informing as early as possible and showing solutions is the way forward.

supine

It may be that, as a person from G...., I stand for honesty and openness. In any case, my experience in the IT is: don't bury your head in the sand and wait until the customer notices the error, proactively informing as early as possible and showing solutions is the way forward.
StPeterOrding2015

:D I agree whole heartedly about informing as early as possible and four days without a word was troubling. Showing possible solutions is also part of the open information concept... as long as you have some idea of what that solution may be. In this case, the development team was probably blind to any solutions until the DRM package was deployed and they could get a good look at it. Yes, It would have been nice if the team had jumped right in and assured customers that they were aware of the problem and are working on a solution as fast as possible; even if there is no definitive estimated time to repair (ETR). Well, there is no turning back the clock and the Staff has distributed that message (even if it WAS late). I, myself, can either stay upset, or get over it. The later seems more beneficial to my health. The circumstances leading to my strife were beyond my control. We have been assured by the Staff that the Development Team is working on a solution as fast as they are able, and will deploy the fix as soon as they have a working solution. Right now, I'm kind of stuck.. The only thing I can do now, is try to have some faith in the Fab Team, and wait for a solution to be found and deployed.

@StPeterOrding2015 : On a side note: You have been with this project as long or longer than I have. I'm pretty sure you remember the abomination they were actually charging people for when this software first deployed. Although the road has been long and there have been missteps along the way; the difference between what this software was then and what it is now is vast and somewhat impressive. I had a VERY long list of grievances with this software when it deployed, and if you remember, thought that it should have never left Beta. So far, given time, the Development Team have addressed almost every issue. I would like to think that this major "snag" is not beyond this teams capabilities as their track record has shown; and that a solution will be forthcoming if we just have patience. I am absolutely certain that you are already aware of all of this, and have the patience it takes. ...If you were not already aware of this or lacked the patience needed, I'm betting that you would not still be around to read this diatribe. ;)

supine

I just updated to 1.0.2.6. Still no success.

Patiently waiting.

supine

BTW: If the "Protected content" screen doesn't show. or I restart several times until it goes away, I can add whatever I want to the download que, but it will not download. It still says analyzing until it fails.

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