No, I'm not a fanboy, but we could post the things *for* Streamfab, right?
•HDR10/DV on Netflix
•MKV Files (minor)
•A smart enough program that when you have h265 selected and that stream is not available, it will get you the h264 stream instead
•VP9 support on youtube (minor)
•1080p support for some stuff on Disney+, as well as h265 (I forget if the competitor has the latter)
•You don't get attacked when you post a bug in the forums
MrKrawk
I'm not a fanboy for either, but I still prefer StreamFab.
We could add that SF has better audio with Peacock, and supports the "watch list" in each of the services because they take you right to the streaming site's page, none of that custom UI and indexing.
But even with the things in SF's favor, I find myself using the competition when StreamFab is broke or has bugs.
And I don't use Max in SF because it doesn't do 1080p, where as the competition does. And let's not forget, I only purchased the competition in the first place because of Fab's slowness fixing the loss of HBOMax after DRM change a while back.
The competition does download files faster. This is a positive and negative. I mean, I hope the slower SF download causes less suspicion at the streaming services, but the competition i can get in, download, finish and close it and get back to my other tasks.
There is something to be said for Stability, and fast fixes.
And yeah, their forum mod can be crude, take your head off if you don't praise them and kiss their feet, and have the attitude it's not important to them so it shouldn't be important to me... But they are always there and quick to respond, ask questions, engage.
I used to recommend StreamFab. Now I say if you have the money, buy both. If you can't afford both, use their trials and figure which works best for you.
Back when I worked for a large multinational computer company, performing on site service, we were required to read a book titled "Customer Satisfaction is worthless, Customer Loyalty Is Priceless." By Jeffrey Gitomer. A few of the main themes are: loyal customers won't stray, dissatisfied customers complain anywhere and everywhere they can which will drive others away, and customers who are satisfied will try the competition and possibly leave. The cost to get those satisfied and dissatisfied customers back is much higher.
Oh and my 2 cents on the "lifetime" or "all included" license at a reasonable price is, that it is great for consumers but bad for the business. A "lifetime for all license" means the only revenue coming in is from new customers. At some point you'll reach a saturation point and there won't be new customers. So how do they keep going? How do they pay for developers? Etc?