Issue with Prime Video

FrenchWatcher

I can't download with the last version 6.1.4.1

morningshow

I also can't download episodes from any show that I try (amazon.de). Error analyzing. When checking outside of Streamfab in any other browser, I can watch those episodes.
Amazon Prime video is completely broken.

Mona

I can't download with the last version 6.1.4.1
FrenchWatcher

https://www.primevideo.com/

We will check.

morningshow

I also can't download episodes from any show that I try (amazon.de). Error analyzing. When checking outside of Streamfab in any other browser, I can watch those episodes.
Amazon Prime video is completely broken.
morningshow

I've had this the first time, but after clearing the cache and re-logging in to the site, download works as expected.

Mona

I also can't download episodes from any show that I try (amazon.de). Error analyzing. When checking outside of Streamfab in any other browser, I can watch those episodes.
Amazon Prime video is completely broken.
morningshow

I don't think they are the same issue, you may need to start your own thread.
Also， we need more info to check yours. On which step did it fail?
Did you set the correct region?
Please provide streamfab.log file too.
Thanks.

morningshow

I don't think they are the same issue, you may need to start your own thread.
Also， we need more info to check yours. On which step did it fail?
Did you set the correct region?
Please provide streamfab.log file too.
Thanks.
Mona

See my last message. Cleared the SF cache, did a new login to amazon*de and everything worked again.

FrenchWatcher

In fact i don't see the dialog box, it scan the show and return to the main page of prime video for this show and one movie i tryed.
For another show i can add it to the download manager but failed to download.

Mona

See my last message. Cleared the SF cache, did a new login to amazon*de and everything worked again.
morningshow

Didn't see that post when I posted :D
Thanks for the update, glad it worked.

jyu_bonk

See my last message. Cleared the SF cache, did a new login to amazon*de and everything worked again.
morningshow

How to clear SF cache? I need to rollback to 6.1.3.9 then only my download working well again.

Mona

How to clear SF cache? I need to rollback to 6.1.3.9 then only my download working well again.
jyu_bonk

The default path for the temp files is %HOMEPATH%/Documents/DVDFab/StreamFab/Temp. You may also check the Settings panel if you have changed the path before.

FrenchWatcher

My issue is resolve after cleaning cache, thanks for the help

FrenchWatcher

In fact not, i was able to download season 3 but i can't see the other seasons in dialogue box and i retryed to download the season 3 and dialogue box doesn't appear.
After that i need to kill QCef.exe manualy, everthing bug...

FrenchWatcher

I thinks there is something similar with this thread https://forum.dvdfab.cn/forum/software-support-english/youtube-to-mp3-youtube-video-downloader/430297-prime-video-downloads-keep-stopping-and-never-finish/page2

FrenchWatcher

Seem to be ok now with 6.1.4.2, just a little bug in files name, underscore is now replace with this two symbole ��
Exemple, before "Batman_ The Brave and the Bold" and after "Batman�� The Brave and the Bold"

Mona

In fact i don't see the dialog box, it scan the show and return to the main page of prime video for this show and one movie i tryed.
For another show i can add it to the download manager but failed to download.
FrenchWatcher

Hi，we cannot duplicate the issue with the latest 6143, please be sure to set the correct region for Amazon and then try again.
If still have a problem, please repeat the process and video-record it and send it to us. Thanks.

Mona

Seem to be ok now with 6.1.4.2, just a little bug in files name, underscore is now replace with this two symbole ��
Exemple, before "Batman_ The Brave and the Bold" and after "Batman�� The Brave and the Bold"

FrenchWatcher

This problem will be fixed soon.