1080p down to 720p in Star+ in some episodes - v6.1.4.5

marcelospera

Hi.

I've noticed a weird situation in StreamFab v6.1.4.5.

I am downloading "This is us" from Star+. I've finished seasons 1, 2 and 3 and in all of them the episodes has 1080p of video resolution. But, from episode 16 to the end of season, the downloads are all 720p. Too much coincidence, I think.

Can you solve that, please?

Thank you.

Best regards.

Marcelo.

Mona

Please view episode 16 on a web browser, be sure that you can get 1080p and then copy that link.
Run StreamFab, click Star+, and under that tab, paste the video link there in the address bar to try it again and see the result.

If you can get higher than 720p， streamfab.log file will be needed. Thanks.

marcelospera

Hi. There is no indication of video resolution when I play it. What should I do to know it?

Chameleon

Star+ was never 1080p, it's a Disney channel in South America.

marcelospera

Star+ was never 1080p, it's a Disney channel in South America.
Chameleon

Dude, I told in my first post: the episodes 1 to 15 were downloaded at 1080p. From 16 to the end of the season, the downloads down to 720p.

Mona

Dude, I told in my first post: the episodes 1 to 15 were downloaded at 1080p. From 16 to the end of the season, the downloads down to 720p.
marcelospera

According to our record, Star+ can be downloaded up to 720p. Since you can download some in 1080p, I will have the developer double-check this part, and please offer us the StreamFab.log to look into it, thanks.

marcelospera

I've been downloading Star+ in 1080p for about 2 months, I think. Since Star+ uses the same platform than Disney+ and now we can download Disney's in 1080p, this must be related.

offer us the StreamFab to look into it
Mona

How can I do that?

P.S.: I have noticed this too: let's say i'm downloading episodes from a TV show that recently released, let's say, it's 3rd season. Probably I will download seasons 1 and 2 in 1080p but the newer one, the 3rd season, just in 720p. In a few weeks, if I download this 3rd season again, it's downloaded videos will probably be in 1080p. That's weird, I know...

Mona

I've been downloading Star+ in 1080p for about 2 months, I think. Since Star+ uses the same platform than Disney+ and now we can download Disney's in 1080p, this must be related.

How can I do that?

P.S.: I have noticed this too: let's say i'm downloading episodes from a TV show that recently released, let's say, it's 3rd season. Probably I will download seasons 1 and 2 in 1080p but the newer one, the 3rd season, just in 720p. In a few weeks, if I download this 3rd season again, it's downloaded videos will probably be in 1080p. That's weird, I know...
marcelospera

Sorry, I meant to say the log file named StreamFab.log.
Please kindly check the PM too, thanks.