Max Not Loading

JBohananJr

I just tried to Load Max but It returns
Failed to load URL https://www.max.com/ with Error ERR_TOO_MANY_REDIRECTS(-310).

JBohananJr

I'm Running Windows 11 Pro.

Mona

Please try below:

Close StreamFab.
Log out of your Max account from all devices including web browsers.
Clear the cache of our software. The default path is ...\Documents\DVDFab\StreamFab\Temp.
Run StreamFab and log in to try it again.

JBohananJr

Mona, I check the temp dir! and it has noting in it.
Have also been checking on my own and have found out that (MAX) don't work right now.
But HBO Max Work's!
Have switch over to HBO Max for Now.
Will check next Update to see if this is Fixed.

Cats4U

Where do you live? What country?
Attach your StreamFab.log.

JBohananJr

Fixed Problem Had to go inside of settings and Un-Checked 'Import to Movie Library upon download completion'
Now Working.

gsargent51

JBohananJr, what settings? Where? I am not finding "Import to Movie Library" in my StreamFab Settings.

october262

JBohananJr, what settings? Where? I am not finding "Import to Movie Library" in my StreamFab Settings.
gsargent51

click on "LIBRARY" the setting 'Import to Movie Library upon download completion' is inside there.

Mona

JBohananJr, what settings? Where? I am not finding "Import to Movie Library" in my StreamFab Settings.
gsargent51

Please check the image attached. Thank you.

drcos

Same problem (Windows 11). Cleared cache, unchecked 'import to movie library' in settings. Seems to be working better now. Kudos to october262

bletour

The problem seems to be caused by videos with multiple pre-rolls.
For example, The Gilded Age showed a pre-roll for Barbie movie which pops up in the main "Home' browser window. Then it also showed an optional recap for the show. At that point, the browser window spins off into the 'Failed to load URL https://play.max.com/ with error ERR_TOO_MANY_REDIRECTS (-310).' although the download progresses in the background.
It seems this can sometimes get the system stuck and attempts to access it later fail.
Clearing the cache fixes it for me... just trying to help the devs locate the possible failure point