DVDfab 13 strips High Dynamic range with external sub titles (SRT File)

BillyBigun

DVDfab 13 (Every version) strips High Dynamic Range (HDR) when "Direct Write to Video" option is used with External Subtitle file - The resultant video is very washed out. This works ok with DVDfab 12.

Mona

Thanks for your report, we will check as soon as possible.
Please provide a copy of the DVDFab13.log file too.

BillyBigun

Hi.
Log attached
Regards

Mona

Hi.
Log attached
Regards
BillyBigun

Thank you. We got the file.

BillyBigun

Hi - This is still faulty in DVDfab 13.0.1.2 - This has been the same for the last 12 revisions of DVDfab 13 - Why has this not been fixed in such a long time?

BillyBigun

Still broken in DVDfab 13.0.1.3

BillyBigun

Still broken in DVDfab 13.0.1.5 - Please fix this.

BillyBigun

Still broken in DVDfab 13.0.1.5 - Please fix this.

BillyBigun

Hi - This is still broken in DVDfab 13.0.1.7 - Please fix it !!!

NoRomBasic

Hi - This is still broken in DVDfab 13.0.1.7 - Please fix it !!!
BillyBigun

One of the many reasons I still cannot use 13, and am still using 12. My worry is that as 12 goes longer without updates, I'm going to be stuck with a fairly expensive purchase and no usable product.

BillyBigun

Hi - This is still broken in DVDfab 13.0.1.9

BillyBigun

To DVDfab Support - This is still faulty in every version including the latest DVDfab 13.0.2.3 - Please can you fix this?

BillyBigun

Still does not work - Please fix - Reported many times

Mona

I apologize for the inconvenience you continue to face. I understand how frustrating this can be.

I will escalate your feedback to our development team and urge them to look into this matter as soon as possible. Thank you for your patience and understanding as we work to resolve this issue.

BillyBigun

Still does not work in latest version 13.0.4.9 - Please fix - Reported many times !!!