No offense, but if Jack and I couldn't get anywhere with the abuse we laid on Wilson, the project manager, the last three months, I don't know how you think you are going to get any better response by sending Feedback to a lowly customer service staff member. Believe me, we did not mince words on Wilson. He knew and knows we are furious about the way things are going. I told him that he should start cleaning out his desk because the company is going to go under.
And by the way, I'm the one that removed the censorship. I removed the blocking of RedFox and AnyStream from the forum before I resigned. I was against allowing those before because I thought it was in bad taste to mention a competitor on their own forum. But, since I had told Wilson repeatedly that his customers were leaving for the competitor, he needs to see it coming from those prior customers himself in the StreamFab forum. Not that it is going to matter. He doesn't seem to have any control over what the Developer wants to do.
Cats4U
The only thing I use the support ticket system for now is not to put pressure on support but to point out bugs and provide the data that illustrates the issues. Logs, conditions and steps to re-create the issue. I did raise hell for a while but that is going nowhere. A waste of my time. Water off a duck's back. Make all the noise you want, it's an exercise in futility as it obviously falls on deaf ears.
I've never understood why forums such as these censor the competitor's name or mention of them, unless of course they
fear the competitor. In this case they rightly should!
Competition breeds innovation and creativity. If there is no competition complacency sets in and the desire to excel falls by the wayside and laziness takes its place. Mediocrity becomes modus operandi and here we are, software that promises the moon yet now delivers
that very mediocrity at best. Imagine a world where no other fast food chains existed save for McDonald's. You think their over processed artificial sodium laden food is horrible now? I haven't eaten that crap in 30 years.
Many have already moved on (myself being one) and the reality of this mass exodus and its cause was hidden from DVDFab and both paying and potential customers for far too long. Censorship is a double edged sword. Done for the right reasons such as protecting young minds is one thing but to obfuscate and deceive or to hide the truth is a whole other critter altogether. I apologize for being blunt but there's no other way to say it and still say what I mean.
I'm Native American so I know all about how censorship is (ab)used to divert focus and obscure. My family's recollection of history is very different from what is still being taught in schools. Very different.
