Bugs Amazon 6.1.8.1

Brozilla

i clean everything before every update and do a fresh clean install
so the problem is not this

maybe a channel problem? didnt load anything from amazon directly yet

KidJoe

Works for me on Amazon US and PrimeVideo Canada so idk what to tell you.

Let's see what support says...

But in the meantime, i would close StreamFab, delete StreamFab.ini from %AppData%\Roaming\DVDFab\StreamFab, start StreamFab and redo my configuration to see if the problem persists
jpp72

I'm seeing mixed results in 6.1.8.3, even after deleting the INI and re-configuring my settings.

For example: The Boys S01 (Amazon original)

However Tom Clancy's Jack Ryan S04 (Amazon original)

And Big Bang (Max prime channel)

I was going tot try the two shows you posted about, Inmate to Roommate (A&E) and Into the Badlands (AMC+) but I don't have subscriptions for those.

jpp72

I was going to try the two shows you posted about, Inmate to Roommate (A&E) and Into the Badlands (AMC+) but I don't have subscriptions for those.
KidJoe

If you never subbed to them, A&E Crime has a 7-day free trial and AMC+ has a 30-day free trial

Unfortunately, i don;t have any credits left on Amazon today to try Jack Ryan

Sebastian001

Works for me on Amazon US and PrimeVideo Canada so idk what to tell you.

Let's see what support says...

But in the meantime, i would close StreamFab, delete StreamFab.ini from %AppData%\Roaming\DVDFab\StreamFab, start StreamFab and redo my configuration to see if the problem persists
jpp72

So far, that's all they say!

Dear user,

The information has been returned to the technical department.

Please be patient.

Best regards

Sebastian001

I'm seeing mixed results in 6.1.8.3, even after deleting the INI and re-configuring my settings.

For example: The Boys S01 (Amazon original)

However Tom Clancy's Jack Ryan S04 (Amazon original)

And Big Bang (Max prime channel)

I was going tot try the two shows you posted about, Inmate to Roommate (A&E) and Into the Badlands (AMC+) but I don't have subscriptions for those.
KidJoe

I just have a suspicion... I'll do a test download right now...

Brozilla

I'm seeing mixed results in 6.1.8.3, even after deleting the INI and re-configuring my settings.

For example: The Boys S01 (Amazon original)

However Tom Clancy's Jack Ryan S04 (Amazon original)

And Big Bang (Max prime channel)

I was going tot try the two shows you posted about, Inmate to Roommate (A&E) and Into the Badlands (AMC+) but I don't have subscriptions for those.
KidJoe

what i have tried so far were series that were always faulty except for audio codec

I have only tried one movie so far but the information was all correct

tested on 1 paid channel and freevee
therefore think that the channels might be the reason for the wrong information

Sebastian001

I just have a suspicion... I'll do a test download right now...
Sebastian001

My assumption was that H265 is correct and only H264 is faulty. But everything is broken for me.

Episode 1 is H264

Episode 2 is H265

Not even this works for me:

Fix: A problem that the file name is downloaded repeatedly without adding _1 and directly overwrites the previously downloaded videos in Amazon.

KidJoe

tested on 1 paid channel and freevee
therefore think that the channels might be the reason for the wrong information
Brozilla

It's not just channels.

Tom Clancy's Jack Ryan isn't a channel. It's Amazon. I saw issue there.

KidJoe

If you never subbed to them, A&E Crime has a 7-day free trial and AMC+ has a 30-day free trial

Unfortunately, i don;t have any credits left on Amazon today to try Jack Ryan
jpp72

The option to download with free trial was not there for either.

I know I had AMC+ for a while back when we watched The Walking Dead. But I don't recall A&E.

Brozilla

It's not just channels.

Tom Clancy's Jack Ryan isn't a channel. It's Amazon. I saw issue there.
KidJoe

ok than im out of ideas :D

jpp72

It's not just channels.

Tom Clancy's Jack Ryan isn't a channel. It's Amazon. I saw issue there.
KidJoe

Turns out i had 10 download credits left...

Like i said, my US downloads machine's v6.1.8.2 was acting up so i used Total Uninstall (unregistered 30-day trial version) to remove StreamFab and i deleted the DVDFAb folder from my %AppData%\Roaming folder.

I then installed v6.1.8.3. For my Canadian machine i had done an Uninstall with Revo maybe 2-3 weeks ago. My v6.1.8.2 was fine so i just did a regular upgrade with the 6.1.8.3 offline installer.

Episodes 1 & 2 are 1080p H265 from PrimeVideo Canada
Episodes 3 & 4 are 1080p H265 from Amazon US
Episode 5 is 720p H265 from Amazon US
Episode 6 is 480p H264 from Amazon US

jpp72

@KidJoe, Jack Ryan is "old" and The Boys S04 is brand spanking new.

I am wondering if you had already downloaded JR S04 before and if it was still listed in your history when you tried yesterday.

Grasping at straws here but could it be that the name is cached somehow and that is why it is not working but The Boys is?

If you go back to your history and find a show you downloaded before 6.1.8.x, could you try to download it again and see if the problem occurs?

If it occurs, then try to delete it from the history and download again?

That's probably not the issue but the QA specialist in me wants to find the root cause

Sebastian001

@Wilson.Wang

KidJoe

@KidJoe, Jack Ryan is "old" and The Boys S04 is brand spanking new.

I am wondering if you had already downloaded JR S04 before and if it was still listed in your history when you tried yesterday.

Grasping at straws here but could it be that the name is cached somehow and that is why it is not working but The Boys is?

If you go back to your history and find a show you downloaded before 6.1.8.x, could you try to download it again and see if the problem occurs?

If it occurs, then try to delete it from the history and download again?

That's probably not the issue but the QA specialist in me wants to find the root cause
jpp72

So, I think I understand what you're asking, but will it make a difference if I had already deleted log and temp folders, and on the home tab, scrolled down to recent history and selected Delete History before doing these downloads?

jpp72

So, I think I understand what you're asking, but will it make a difference if I had already deleted log and temp folders, and on the home tab, scrolled down to recent history and selected Delete History before doing these downloads?
KidJoe

Basically i want to know if you go to the Downloaded section, are these there (Jack Ryan S04) ? If they are, can you delete them by clicking the X and try downloading again?

IIRC, deleting History or Temps and Log folders keep your download history. But i could be wrong

hizbf

So, I think I understand what you're asking, but will it make a difference if I had already deleted log and temp folders, and on the home tab, scrolled down to recent history and selected Delete History before doing these downloads?
KidJoe

Take a look at this:
https://forum.dvdfab.cn/forum/software-support-english/youtube-to-mp3-youtube-video-downloader/444428-peacock-issue-with-2-episodes-of-season-3-of-resident-alien?p=444677#post444677
Or you can choose to delete the configuration when uninstalling the software, then clear the cache and try again;)

KidJoe

Basically i want to know if you go to the Downloaded section, are these there (Jack Ryan S04) ? If they are, can you delete them by clicking the X and try downloading again?

IIRC, deleting History or Temps and Log folders keep your download history. But i could be wrong
jpp72

Download tab was cleared before I added anything to the queue. And temp and log folders, and history on home tab also were cleared since I last downloaded Jack Ryan and Big Bang. And I don't recall If I downloaded Big Bang via Amazon or Max downloader

This was the first time I tried downloading The Boys.

I'll go back in when I get a chance, clear everything from all places, and try again.

KidJoe

Take a look at this:
https://forum.dvdfab.cn/forum/software-support-english/youtube-to-mp3-youtube-video-downloader/444428-peacock-issue-with-2-episodes-of-season-3-of-resident-alien?p=444677#post444677
Or you can choose to delete the configuration when uninstalling the software, then clear the cache and try again;)
hizbf

Thanks, but I'm only posting to illustrated that its not 100% working, that "for me too" these values sometimes come in correct, other times don't. So I'm not going to go through all those steps of manually upgrading everything.

I'm not planning on uninstalling anything either. I don't use this feature, so I'll let anyone that uses this feature and needs it working to deep dive into Troubleshooting.

I don't mind doing more basic troubleshooting. I've already done the clear temp and logs, and clear history.

Cats4U

Thanks, but I'm only posting to illustrated that its not 100% working, that "for me too" these values sometimes come in correct, other times don't. So I'm not going to go through all those steps of manually upgrading everything.

I'm not planning on uninstalling anything either. I don't use this feature, so I'll let anyone that uses this feature and needs it working to deep dive into Troubleshooting.

I don't mind doing more basic troubleshooting. I've already done the clear temp and logs, and clear history.
KidJoe

And that's the way it should be. As I've written several times, this not for everybody, nor do I state that it will fix anything. I just like to have the latest versions of programs in use. I posted it for those that feel the same way and are willing to take a (small) risk on what I have written will work for them.

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