Can't Sign in to Netflix

maquinny

I just updated to 6.1.9.4 and can't log in to Netflix. When I try, the login page just refreshes. I tried using a password and a sign-in code.
I can log in to other sites no problem and I can log in to Netflix outside the app.
Other than uninstalling and reinstalling, is there something else I should try?
edited to mention I'm in Australia and not using a VPN.

crarbo1

I have the same issue. I did do a full uninstallation and reinstall of the latest version and that didn't help.

Stan001

There has been posts lately, randomly happening. One of many posts (here) and (here)

There have been issues in the past with Netflix either the info disappearing or even would save wrong username or password, yet they were being input right.
I know a time before many just had to wait as the more you try to log in the worst it will get. And until enough people report the issue, there won't be a fix to streamfab.
I make it a point now, once logged in, to save the cookies from SF and many times restoring them, if I get logged out and can't log in, can sometimes work.

Continuing uninstalling and installing again and clearing files most likely will not help this specific issue.
Hope it clears up or gets fixed, I am luckily still logged in to Netflix via SF.

fanatic

Is the Netflix signin issues ever gonna get fixed?

sysop

Same issue here with a clean install on a fresh Windows 11.

crarbo1

For everyone that is having this problem, it probably is best that you report it through the software itself so a support ticket gets created. This way, the developers are sure to see the issue is widespread. I'm not sure if that helps or not getting it fixed but I have done that for every issue I have just so it is tracked in their support system and not just via the forum's.

Mr. Wolf

Changing the netflix password seems to have solved the problem for me

fanatic

What seemed to work for me was unchecking the remember me box and I'm able to login

stueso

What seemed to work for me was copy & past this https://netflix.com/clearcookies before first login

crarbo1

What seemed to work for me was unchecking the remember me box and I'm able to login
fanatic

Did you have to do anything other than uncheck that box? I tried just that and it didn't work. Did you delete any folders first?

crarbo1

What seemed to work for me was copy & past this https://netflix.com/clearcookies before first login

stueso

Did you have to do anything other than past that link into StreamFab's browser for Netflix? I tried just that and it didn't work. Did you delete any folders first?

Tallguy297

I have been having problems logging into Netflix as well.
When it fails to login, without exiting StreamFab I use VPN software then log back in.
It seems to work without any issue.

crarbo1

I still can't get logged into Netflix. I have tired the the unchecking of the remember me box, the copy and paste of the clearcookies line and just now I tried changing my password. All did not work.

@Tallguy297 What VPN did you use? Did you try logging into Netflix inside StreamFab without a VPN first, then after it fails, keep StreamFab open with the Netflix page open and connect via VPN? Also, what location did you use when you logged into the VPN?

Support is asking me to do a TeamViewer support session with them but during hours I can't do it. Not sure if I want to do that anyway. Has anyone ever done a TeamViewer support session with them before and if so, what was your experience?

Thanks for any help,
Chuck

Tallguy297

Hi Chuck,
Firstly, I never use Teamviewer of any file sharing app with a 3rd party.
I do not want any 3rd party gaining access to files or applications on my PC.

Secondly, I use a VPN called Smart DNS Proxy ... https://www.smartdnsproxy.com/
There are others like ExpressVPN and Private Internet Access.
See here for more info ... https://www.top10vpn.com/

I am in Sydney, Australia so I switched from using a Sydney server to a Melbourne server
when retrying to login and it seems to work fine.
It is not really in ideal solution but seems to fix things for me, temporarily.

Regards,
Alexander.

fanatic

I guess people just get lucky with logging into Netflix then. You could also try clicking on the front page Netflix module. That also worked for me instead of clicking on Netflix in the activated section.

crarbo1

@Tallguy297 Thanks for the VPN info. I will take a look to see if that works for me. I didn't want to do the TeamViewer thing either, I was just curious if anyone had done that before.

@fanatic I'm not sure what you mean by clicking the front page module versus the activated section. I always click on Netflix on the "Home" tab. Is that what you mean by front page module? If so, what do you mean by "Netflix in the activated section"?

Thanks for the help,
Chuck

crarbo1

I finally got it to work.

What I did was entered in my sisters username and password. When I did that, an error popped up and said wrong username or password. After that, I entered in my username and password and it logged me in.

I don't know if I would have entered in a wrong password with my own username if it would have given me the same error or not, but if this happens again, I will try that first.

Since it seems like this issue is weird and what works for some doesn't work for all, I wanted to let everyone know what worked for me just in case it might help them.

Thanks for everyone who offered up potential solutions.

SetianKing

Not working for me either. Upgraded to newest version, deleted contents of Temp folder, and still can't login.

fanatic

I meant the homepage module. That's on me. I should've been more clear.

crarbo1

@SetianKing You may want to try what I did in post #17 just above yours. I basically gave my sisters username with an expired password and it gave me an error message. From that error message, I then entered in my username and password and it logged me in. Not sure if this with help you, but it did work for me.

@fanatic No worries about the confusion. I thought that was what you meant but it wasn't working for me, so I wanted to make sure I was understanding you correctly.