When will this UHD be supported?

ubery

The response speed to your customer service is really slow, it's been over a week and we still don't support it.

Mona

Please extract the contents of the original movie disc in Windows File Explorer, excluding the .m2ts files found in the …BDMV\Stream directory, create a folder with the remaining files, compress it into a zip folder, and upload it to a cloud drive, then share the download link with it. Thank you.

ubery

Please extract the contents of the original movie disc in Windows File Explorer, excluding the .m2ts files found in the …BDMV\Stream directory, create a folder with the remaining files, compress it into a zip folder, and upload it to a cloud drive, then share the download link with it. Thank you.
Mona

Is this ok?

JessieBains

Their slowness gets on my nerves too and theirs no live support ever.