I'm still have the problem too.
David_L312
Which version of SF are you now running? Did you install it using the online popup installer or did you use the offline installer?
In either case, please do a clean re-install of 6.2.0.0 using this method...
1. Totally delete the contents of your StreamFab Log & Temp directories. Please refer to your StreamFab Settings as to where you have told SF where to save them.
2. Use a "professional" uninstall program to completely remove the old version of StreamFab.
Make sure the uninstaller removes Registry entries for StreamFab as well as the program.
Do not use the built-in Windows uninstaller (Control Panel\All Control Panel Items\Programs and Features) as it tends to leave stuff behind.
A good source for currently available free uninstallers is at
https://www.lifewire.com/free-uninst...ograms-2625188 or simply Google "Uninstallers" for additional free and pay programs. Some commonly used uninstallers are Revo, Ashampoo, and Total Uninstaller. Right now, I prefer the Ashampoo -
https://www.ashampoo.com/en-us/uninstaller-free. Revo sometimes makes you reboot your computer.
Important: Be sure to choose to remove StreamFab's current configuration when asked.
3. Download the latest offline version of StreamFab from the "Sticky" announcement at the top of the forum. Otherwise just download directly from...
32bit version:
https://www.dvdfab.cn/mlink/download.php?g=StreamFab_Online64bit version:
https://www.dvdfab.cn/mlink/download.php?g=StreamFab_x64NEVER use the online pop-up installer as it often produces bad installs.
4. Install the new version of StreamFab.
If the uninstall program you used has a Install component to it, use that to install StreamFab.
Using the Install component will keep a complete log of everything added and make a future uninstall easier the next time. When the install is done, start up your new version of SF. A pop-up will appear asking you to re-authorize your StreamFab, do that by giving your email/password. Give your DVDFab email/password, not your forum email/password, if different.
Then go up to the upper right of StreamFab's display and click the Settings icon and set up your StreamFab configuration to your liking. After setting up your configuration and saving, it is best to close StreamFab and then restart it.
Did that fix it? If not, attach a copy of your StreamFab.log to your reply. I already have your previous log from another topic. Please follow this method...
Delete the existing StreamFab.log from your Log directory. Run the ONE download that you are having problems with. Exit StreamFab. Do not edit this new StreamFab.log in any way. Attach your StreamFab.log to a post here on the forum. Do not send the entire log directory. Do not send any other file but StreamFab.log. If you follow these instructions, there is no need to compress the file using ZIP, RAR, or any other compressor program.